7
Phenomenon
Reason for problems and handling guideline
Power background
Light mot on or LCD
Displays nothing
Ensure power cord is connected to an electrical outlet
Back light is mot on
and nothing get
generation
Displayed when
1.Water pressure too low, the machine does not work correctly, operator
installs additional water pump.
2.Check for correct installation of filter cartridge. The machine does not
work when filter cartridge is misplaced.
Unfold the bent part of the water supply hose.
Ionized water or pure
water come out dirtily
1.Maybe it is time to replace filter cartridge? (Filter cartridge can be
bought in distribution agencies)
2.Is the tap only half on? Please let more water flow out from the tap.
3.Is water supply line frozen? Defrost the water supply line before using.
Is the indicator light for cleaning required on? Please perform cleaning.
Electrolyzed alkaline
water appears to have
white colored stain
Alkaline ionized water is usually white color after being generated. This
is due to the air bubbles formed as a result of reaction with electrolysis.
It will turn into transparent in a short while and is perfectly safe for
drinking.
1.The white floating object is a crystal formation(the solid form of
calcium) which reaction of Calcium ion and Carbon Dioxide in the air
generates. It is perfectly safe for drinking.
2.The thin layer that can be seen is the solid form of Calcium. Please use
vinegar to clean it.
Container for storing
alkaline water shows
white floating object
or develops thin layer
on its inner wall
Not using the ionizer
for long period of
time
Alkaline water flowing
out from alkaline faucet
becomes slower and
slower
Maybe gradual formation of Calcium crystal in hose blocks the water
outlet, which makes the water flow-out become slower and slower.
Please employ professional to clean inner hose or purchase special filter
cleanser for the ionizer from our company.
Please ensure the power cord is unplugged. Remove water separator and
filter device from the purifier.
