Puretec HYBRID G12, User Manual

23

HYBRID SERIES

 | Filtration & Ultraviolet Disinfection All-in-One Unit 

Warranty

Any claim under this warranty must be made within 3 years of the date of purchase of 
the product. This product is warranted to be free of defect of material and workmanship 
for 3 years from date of purchase. 3 year warranty is 1 parts and labour, plus 2 years 
parts only. Excludes cartridges. To make a claim under the warranty, take the product 
and proof of purchase to place where you purchased the product, and they will lodge a 
Warranty Request with Puretec.

Puretec will pay your reasonable, direct expenses of claiming under this warranty.  
You may submit details and proof of your expense claim to place of purchase for 
consideration.

The warranty only applies if the product was used and/or installed in accordance with 
the user guide and/or installation instructions. This warranty is given in lieu of all other 
express or implied warranties and manufacturer shall in no circumstance be held liable 
for damages consequential or otherwise or delays caused or faulty manufacturing 
except as excluded by law.

Applicable to all above, is that the warranties need to be approved by Puretec to ensure 
product was not incorrectly used, installed or claimed. False and incorrect claims will 
be pursued at Puretec’s discretion, including chargeable inspection and labour costs 
incurred.

All installation and service work should be completed by qualified tradespeople. Faulty 
operation due to unqualified persons will result in voided warranty coverage. 

Warranty/Australia

This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road, 

Lonsdale SA 5160, telephone no. 1300 140 140 and email at sales@puretec.com.au.

This warranty is provided in addition to other rights and remedies you have under 
law: Our goods come with guarantees which cannot be excluded under the Australian 
Consumer Law. You are entitled to replacement or refund for a major failure and to 
compensation for other reasonably foreseeable loss or damage. You are also entitled to 
have the goods repaired or replaced if the goods fail to be of acceptable quality and the 
failure does not amount to a major failure. 

Warranty/New Zealand

This warranty is given by Puretec Ltd, Reg. No 4464398, PO Box 875 Cambridge 3450 
NZ, telephone no. 0800 130 140 and email at sales@puretec.co.nz.

This warranty is provided in addition to other rights and remedies you have under 
law: Our goods come with guarantees which cannot be excluded under the Consumer 
Guarantees Act. You are entitled to replacement or refund for a major failure and to 
compensation for other reasonably foreseeable loss or damage. You are also entitled to 
have the goods repaired or replaced if the goods fail to be of acceptable quality and the 
failure does not amount to a major failure. 

Warranty