Troubleshooting
In the unlikely event that you experience problems with your hearing
system please consult the following chart to eliminate accidental errors.
Symptom
Hearing system
whistles during
use
Sounds metallic,
sharp or tinny
Possible Cause
Hearing system not
properly inserted
Object (e.g. hand, hat,
telephone receiver)
near microphone inlet
or outlet
Wax build-up
More time possibly
needed to adjust to
hearing system.
Solution
Remove and reinsert the
earmould/open fitting tip
correctly in the ear
Remove or reposition
the object so that it is not
pressing directly against the
ear or the device
Clean earmould/tubing/
dome
This may be normal, as
sounds that are now audible
to you may appear different
or strange. With regular
wear over time, this should
become less noticeable.
27