User Manual
PT-HDBT-703-TXWP
20
10.
After-Sales Service
The return of a product implies the full agreement of the terms and conditions
hereinafter. There terms and conditions may be changed without prior notice. If there
appear some problems when running the product, please check and deal with the
problems referring to this user manual. The conditions apply to the customer service
provided only for products sold by an authorized distributor. Any transport costs are
borne by the users during the warranty. Customer Service will accept defective
product(s) in the scope of warranty coverage at the sole condition that the defeat has
been clearly defined, and upon reception of the documents or copy of invoice,
indicating the date of purchase, the type of product, the serial number, and the name
of distributor.
1)
Product Limited Warranty
This product will be free from defects in materials and workmanship for two years.
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the unit is within the warranty period must be presented to obtain warranty
service.
2)
What the warranty does not cover (servicing available for a fee):
Warranty expiration.
Factory applied serial number has been altered or removed from the product.
Damage, deterioration or malfunction caused by:
Normal wear and tear.
Use of supplies or parts not meeting our specifications.
No certificate or invoice as the proof of warranty.
The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
Damage caused by force majeure.
Servicing not authorized by distributor.
Any other causes which does not relate to a product defect.
Delivery, installation or labor charges for installation or setup of the product.
3)
Technical Support
For any questions or problems, contact your distributor or reseller and tell them the
respective product name and version, the detailed failure situation as well as the
formation of the cases.
Summary of Contents for PT-HDBT-703-TXWP
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