User Manual
PT-SP-DP12
7
After-Sales Service
If there appear some problems when running the product, please check and deal with the
problems referring to this user manual. Any transport costs are borne by the users during the
warranty period.
1)
Product Limited Warranty:
The product will be free from defects in materials and
workmanship for
two years
(The purchase invoice shall prevail).
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the unit is within the Warranty period must be presented to obtain warranty service.
2)
What the warranty does not cover (servicing available for a fee):
Warranty expiration.
Factory applied serial number has been altered or removed from the product.
Damage, deterioration or malfunction caused by:
Normal wear and tear.
Use of supplies or parts not meeting our specifications.
No certificate or invoice as the proof of warranty.
The product model shown on the warranty card does not match with the model
of the product for repairing or had been altered.
Damage caused by force majeure.
Servicing not authorized by distributor.
Any other causes which does not relate to a product defect.
Delivery, installation or labor charges for installation or setup of the product.
3)
Technical Support:
For any questions or problems, contact your distributor or reseller
and tell them the respective product name and version, the detailed failure situation as
well as the formation of the cases.
