POWER VTX
®
WATER HEATER
44
PV500-68 06/16
16 TROUBLESHOOTING
PROCEDURE
Before troubleshooting the system, check the following items:
•
Verify all mechanical and electrical connections are secure and tight.
•
Verify all system wiring is correct.
•
Verify there is a proper system ground. The igniter, flame sensor, and ignition module must share a common
ground with the burner.
Nuisance shutdowns are often caused by a poor or erratic ground.
•
Follow the “Initial Startup” instructions in section 15 as the first step in any troubleshooting.
•
Verify that the system is powered and that the thermostat is calling for heat.
•
If the control displays an error code on the red diagnostic LED, troubleshoot per
Section 11.2 Alarm Messages –
Diagnostic Codes.
The LED will flash on for 1/10 second, then off for 2/5 second during a fault condition. The pause between fault
codes is 8 seconds.
If the problem is not addressed in this chapter or, if after performing the suggested actions, the problem persists,
contact PVI Technical Support 1-800-433-5654.