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8. Error, Code and Solution

    

 The batch display may show some error code when counting, which means  

    

 there are some problems with the machine. Refer to the following diagram to  

    

 find way to solve it.

NOTE:

Generally speaking, most of the above-mentioned problems may be caused by dust 
or dirt inside of the machine. So keeping the machine clean is highly recommended.

9. Hopper Adjustment

     When improper feeding of bills occur, adjust the feeding thickness setting in the  
     hopper by turning the adjustor screw located in the back of the machine to   
     ensure proper feeding.

Message

Error

Solution

Suspicious bill detected by

UV system;

Problem in the UV system.

Remove the suspicious bill on the

stacker, press “RESET” to continue;

Lower the UV sensitivity.

Suspicious bill detected by

MG/MT system; Problem in

the MG/MT system.

Remove the suspicious bill on the

stacker, press “RESET” to continue;

Lower the MG/MT sensitivity.

Double-note detected by

IR system;

Problem in the IR system.

Remove the suspicious bill on the

stacker, press “RESET” to continue;

Lower the IR sensitivity.

Note of size problem

detected by size detection

system; Problem in the size

detection system.

Remove the suspicious bill on the
stacker, press “RESET” to continue;
Lower the size checking sensitivity.

Half-note detected by

half-note detection system;

Problem in the half-note

detection system.

Remove the suspicious bill on the
stacker, press “RESET”to continue.

Slope-note detected by

slopenote detection system;

Problem in the slope-note

detection system

Remove the bill from the stacker.
Press “RESET” to continue.

Chain-note detected by 

chainnote detection system;

Problem in the chain-note

detection system

Remove the bill from the stacker.
Press “RESET” to continue.

Problem with the left

counting sensor

Clean the sensor or replace it.

Message

Error

Solution

Problem with the right

counting sensor.

Clean the sensor or replace it

Problem with the preset 

sensor

Clean the sensor or replace it

Problem with the speed

sensor

Clean the sensor or replace it

Problem with the MG head

Replace the MG head

Figure 1

Figure 2

Figure 3

Figure 4

Summary of Contents for PRMC550

Page 1: ...Money Counter PRMC550 Questions Issues We are here to help Phone 1 718 535 1800 Email support pyleusa com Bill Counting Machine with Counterfeit Detection ...

Page 2: ...r Replacement 11 Maintenance 12 System Features and Technical Specs 1 Illustration www PyleUSA com 2 www PyleUSA com 3 UV frame Bill thickness adjustment screw Power switch External screen jack Power outlet Feeding roller Exiting roller Counting sensor Start sensor Handle Hopper Impeller Stacker Frontal platform LCD screen Preset sensor Control key LED screen External screen 3 4 4 5 5 7 9 10 11 12...

Page 3: ...f the unit has been exposed to rain or water d If the machine has been dropped or the case has been damaged e If the product shows a noticeable change in performance To reduce the risk of electric shock do not disassemble this product Take it to qualified service personnel when service or repair work is required Opening or removing covers may expose you to dangerous voltages or other risks Incorre...

Page 4: ...ion UV Ultraviolet detection function available for the model with UV detection or the model with both UV and MG MT detections Used to check all kinds of banknotes which contains UV features The UV function is automatically turned on by default when the machine is powered up It can also be selected or deselected by pressing the CF button located in the function console If the machine detects a cou...

Page 5: ... both UV and MG MT detection Used to check a note with different width 8mm By default serving as a supplementary function the detection can be activated when the unit is powered up If the machine detects a note with different width 8mm when counting it will stop and emit beeping sound judge from first note while the batch display will show the message d4 alerting the user the of the presence of a ...

Page 6: ...ted by IR system Problem in the IR system Remove the suspicious bill on the stacker press RESET to continue Lower the IR sensitivity Note of size problem detected by size detection system Problem in the size detection system Remove the suspicious bill on the stacker press RESET to continue Lower the size checking sensitivity Half note detected by half note detection system Problem in the half note...

Page 7: ...nit in areas with high temperature or high humidity since it may damage the machine When not using the unit for a long period of time remove the power plug from the wall outlet Never operate the unit under strong light Clean the machine frequently after switching off and unplugging of the machine Do not use this product in areas where it may be exposed to water or other liquids Unplug this product...

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