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Q CELLS Q.HOME+ ESS HYB-G2, User Manual


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Table of Contents

Table of Tables

Table of Figures

1. Information in this Manual

    1.1          About this Manual
    1.2          Target Group
    1.3          Additional Information
    1.4          Symbols Used

2. Safety

    2.1          Intended Use
      2.1.1     Technical Specifications
    2.2          Safety Guidelines
    2.3          Symbol Indication

3. Operating Modes

    3.1         Standby Mode
    3.2         Event Check Mode
    3.3         PV-Auto Mode
      3.3.1    Weak
      3.3.2    Strong
      3.3.3    Both
    3.4         PV-Only Mode
    3.5         Battery-Discharge Mode
    3.6         Stand-Alone (Back up) Mode
    3.7         Grid Charge Mode

4. Communication

    4.1         Overview
    4.2         Homepage
      4.2.1    Service Terms
      4.2.2    Membership
      4.2.3    Membership Withdrawal
      4.2.4    Log-In
      4.2.5    Password Initialization
      4.2.6    Types of Service Offered
      4.2.7    Mobile Service

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TABLE OF CONTENTS

Table of Contents

 I

 i

Summary of Contents for Q.HOME+ ESS HYB-G2

Page 1: ...rnet connection is required to use all functions of the ESS system If you have a problem please contact the installer The Specifications of the product may be modified without prior notice to improve...

Page 2: ......

Page 3: ...2 Event Check Mode 3 3 PV Auto Mode 3 3 1 Weak 3 3 2 Strong 3 3 3 Both 3 4 PV Only Mode 3 5 Battery Discharge Mode 3 6 Stand Alone Back up Mode 3 7 Grid Charge Mode 4 Communication 4 1 Overview 4 2 Ho...

Page 4: ...Information Display 6 7 1 PV Information Display 6 7 2 Grid Information Display 6 7 3 Load Information Display 6 7 4 Battery Information Display 6 7 5 System Information Display 6 7 6 Error Informatio...

Page 5: ...Table 6 3 Status Description Table 6 4 ELA Mode Table 6 5 PV Information Display Description Table 6 6 Grid Information Display Description Table 6 7 Load Information Display Description Table 6 8 Ba...

Page 6: ...Figure 4 4 Backup Mode Monitoring Page Figure 4 5 Consumption Report Page Figure 4 6 Setting Page Figure 4 7 Mobile Service Page Figure 6 1 LCD Location Figure 6 2 Initial Indication Screen on Power...

Page 7: ...This page is intentionally left blank...

Page 8: ...d from the product download section at https www q cells com The specifications of the product can be changed for improvement without notice Also the software can be updated automatically without noti...

Page 9: ...tive conductor terminal Direct current Earth terminal Three phase alternating current with neutral conductor Three phase alternating current Both direct and alternating current Alternating current Cau...

Page 10: ...fore maintenance Description Symbols Electric shock hazard Do not remove cover or disassemble Explosive gas Do not expose to flame incinerate puncture or impact Shield eyes Wear safety goggles at ALL...

Page 11: ...ousehold single phase load or electric system This device should not be used for any purpose other than the purpose described in this installation manual Any substitute use of this device random chang...

Page 12: ...ower Battery technology DC DC converter technology Over voltage Category 1 Battery Pack 2 or more Battery Pack 4 0 kWh 9 8 A 2 0 kW 6 3 kWh 15 6 A 15 6 A 4 0 kWh x Pack 17 A 3 0 kW 6 3 kWh x Pack 17 A...

Page 13: ...class I II III Degree of protection Max permissible value for relative humidity Operating temperature Suggested operating temperature Storage temperature INVERTER topology Noise emission Intend to use...

Page 14: ...nverter backfeed current Max input current per string Max input short circuit current for each MPPT Max PV port input short circuit fault current A Number of independent MPPT trackers Number of DC inp...

Page 15: ...ce frequency Frequency shift Dimensions W x H x D mm Weight Protective class I II III Degree of protection Max permissible value for relative humidity Operating temperature Suggested operating tempera...

Page 16: ...New Zealand Germany 09 I Safety Item Cell body module temperature Cell body temperature Max Cell V Maximum Charge Current 0 A 3 5 A 7 A 9 8 A 3 5 A 2 1 A Q SAVE G2 4kWh Q SAVE G2 6 3kWh T 0 C 0 C T 10...

Page 17: ...Maximum Discharge Current 0 A 7 A 10 5 A 19 6 A 10 5 A 7 A 0 A 15 6 A 10 A 3 A T 20 C 20 C T 10 C 10 C T 0 C 0 C T 40 C 40 C T 50 C 50 C T T 10 C 10 C T 50 C 50 C T 55 C 55 C T Q SAVE G2 4kWh Q SAVE G...

Page 18: ...he INVERTER from Battery or PV wait 5 minutes to discharge the INVERTER CAUTION Li Ion Battery energy storage system ESS inside When assembling the system do not intentionally short the positive and n...

Page 19: ...n it is technically faultless and in an operationally safe stat Regularly check the Q HOME ESS HYB G2 for visible damage Make sure that all safety equipment is freely accessible at all times If the Q...

Page 20: ...Auto Mode This mode is divided into three types depending on the state of the Battery power 3 3 1 Weak Solar energy generation and Battery discharging are available The solar generated power is suppl...

Page 21: ...Power Energy Meter for Utility Battery Power One Way Bi directional way Inactive 3 3 3 Both Solar energy generation and Battery charging are available The solar generated power is charged or discharge...

Page 22: ...eneration Battery discharge is only available on this mode Based on the EMS decision the Battery discharge power can be sent maximum 3kW or less only to the Load Use smart meter The energy supply prio...

Page 23: ...he battery is in the emergency mode Battery soc works when less than 3 Maximum input power is only 4600 W Use smart meter The energy supply priority is load battery Not use smart meter The energy supp...

Page 24: ...embership through our homepage During membership registration the member s information such as ID password name and the address are collected and additional data may also be collected to provide stati...

Page 25: ...ss 4 2 6 Types of Service Offered After completing log in normal service is available This service currently provides such menu items as monitoring consumption reports ESS reports ESS forecasts and no...

Page 26: ...sumption information collected during energy meter linkage is provided In particular such information on as the household type the size and the number of family residents is collected according to the...

Page 27: ...u can check the software version of the product on the monitoring page 4 2 7 Mobile Service Customers who use Android or I Phone can use a smart phone to easily check the product status anytime anywhe...

Page 28: ...le the parts in operation for cleaning purposes High voltage can cause lethal damage to the human body 1 Please make sure that the AC and DC switch relay in the distribution box is disconnected 2 Open...

Page 29: ...ted at bottom of LCD The color of LED depend on current status of INVERTER and LED display information can be checked in Table 6 1 6 Message Description Energy is not being generated Energy is being g...

Page 30: ...C disconnect switch on the product Check the system check message on the front LCD screen 6 2 1 Loading Screen Update Screen The Figure 6 2 is displayed at the time of initial boot and the home screen...

Page 31: ...Battery Indication during independent operation Display status when connecting to Ethernet network Display status when connecting to meter Go to home display Go to previous screen Go to next screen D...

Page 32: ...5 Home Menu Structure 6 4 Home Menu Structure If you touch next or previous button the screen is displayed as shown in the Figure 6 4 The description of each screen refer to Chapter 6 7 25 I Message D...

Page 33: ...ption Battery Charge The Battery is charging Battery Discharge The Battery is discharging Grid Input Supply the electrical power of Grid to INVERTER Grid Output The power generated from the PV is fed...

Page 34: ...lone O O X O O O X O O O O O O O O O O It enters when there is a battery fault X Don t care One of the PV and the battery is in a steady state 6 6 Operation Sequence Grid Charge PV Output Stand Alone...

Page 35: ...V2 Power Today Power Total Power Graph Display current PV1 voltage Display current PV1 current Display current PV1 power Display current PV2 voltage Display current PV2 current Display current PV2 pow...

Page 36: ...in Power Total Feed out Power Graph Display Grid voltage Display Grid frequency Display Grid current Display Grid active power Display Grid power factor Display today s power received from the Grid Di...

Page 37: ...t Frequency Power Today Power Total in Power Graph Display Load voltage Display Load current Display Load frequency Display Load active power Display today s Load power Display the amount of power use...

Page 38: ...er Total Power Charge Total Power Discharge Graph Display Battery voltage Display Battery current Display Battery charging discharging power State of charge State of health Display today s Battery cha...

Page 39: ...oduct Model Product Country IP Address Software Version PMS Version PCS Master Version PCS Slave Version HMI Version BMS Version Name of this product Country using this product IP Address Software ver...

Page 40: ...Error Information Display Table 6 10 Error Information Display Description Date Time Error The date the fault occurred The time the fault occurred ed Type of fault See Chapter 7 7 If there are more th...

Page 41: ...pears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event D03P BDC1 COC P BDC1 Charge RMS...

Page 42: ...RMS Over Current Protection The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it a...

Page 43: ...tion When the switch temperature is low Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reach...

Page 44: ...l the time limit is reached it is converted to a significant event G07P INV UT P INV Module Temp Under Temp Protection When the switch temperature is low Wait until the event message disappears After...

Page 45: ...has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a si...

Page 46: ...nverted to a significant event L04P Load OV P Load RMS Over Voltage Protection The product stops the generating process because a significant protection event has occurred Wait until the event message...

Page 47: ...uct stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it...

Page 48: ...enerating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed...

Page 49: ...der Temp Protection When the switch temperature is low Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time...

Page 50: ...removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event S33P DCLINK OV P DCLINK RMS Over Voltage Protection The product...

Page 51: ...ed to a significant event B03P BAT1 CEL V HOLD P BAT1 Cell Voltage Sensing Data Hold Protection Power reset of the system is required If the symptom still occurs after reset repair of BMS or PCS Contr...

Page 52: ...rge Over Current Protection The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it a...

Page 53: ...removed until the time limit is reached it is converted to a significant event B23P BAT3 CEL V HOLD P BAT3 Cell Voltage Sensing Data Hold Protection Power reset of the system is required If the sympto...

Page 54: ...not removed until the time limit is reached it is converted to a significant event B34P BAT4 CEL OV P BAT4 Cell or Rack Over Voltage Protection When the maximum cell or rack voltage is above protecti...

Page 55: ...not removed until the time limit is reached it is converted to a significant event B43P BAT5 CEL V HOLD P BAT5 Cell Voltage Sensing Data Hold Protection Power reset of the system is required If the s...

Page 56: ...Display HMI Display Description Measures B47P BAT5 COM P BAT5 Communication Protection Power reset of the system is required If the symptom persists after reset replace the cable connecting the Batte...

Page 57: ...PDATE P PMS Remote Update Fail Protection Please update PMS software again Table 6 13 System General Events Protection List P15P DSP VER P DSP Firmware Version Error Protection DSP and PMS versions ar...

Page 58: ...Battery Photo Voltaic A box containing AC DC ON OFF switches for electricity distribution Alternating Current Direct Current Liquid Crystal Display An electric circuit that converts DC to AC and vice...

Page 59: ...HYB G2 Hybrid Inverter Q VOLT G2 HYB 5kW 1 1 LOAD Output 20 C 50 C Operating Temperature Mfg Date No 5min Hanwha Solutions Corporation 86 Cheonggyecheon ro Jung gu Seoul Korea 04541 Hanwha Q CELLS Gm...

Page 60: ...pecifications subject to technical changes Q CELLS User Manual Q HOME ESS G2_2020 08_Rev02_EN Manufacturer Warranty Provider Hanwha Solutions Corporation 86 Cheonggyecheon ro Jung gu Seoul Korea 04541...

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