20
ERROR MESSAGES AND TROUBLESHOOTING
Possible solutions:
1) Close the QardioArm cuff and reopen
it again.
2) Ensure that Bluetooth is enabled on
your phone or tablet and the QardioArm
is nearby your phone or tablet.
3) Replace the batteries of the QardioArm.
4) Reset the pairing.
Measurement could not be performed.
START button is gray, not green.
During the measurement, error signals
were auto-detected by the device, or the
pulse signals on the cuff are too weak.
QardioArm is not connected to your
smartphone or tablet.
Re-position the cuff and repeat the
measurement keeping your arm still
and without talking. Check the marks
on the cuff and the instructional videos
on the Qardio app to verify you are
positioning the QardioArm correctly.
If the problem occurs again, please
contact customer service.
REMEDY
CAUSE
PROBLEM