Kidgoo 2020
Subject to change. – 12|2019 –
35
Warranty terms
Exclusive manufacturer warranty
Qeridoo guarantees to the end customer that the
product is free of defects for a period of 2
years
. In addition, Qeridoo offers the extended
warranty on the frame for 5 years
. The warranty
is independent of the statutory warranty and is not affected by this. The warranty begins on the
date of purchase by the end customer. The warranty claim is only intended for first-time buyers
and is only valid in the Federal Republic of Germany. The rights from the guarantee contract
are not transferable and apply exclusively to the first purchaser. Please keep the original invoice
and the guarantee document (guarantee card), which are required as proof of ownership. It is
recommended to keep the original packaging in case of a return. The warranty does not cover
bearings, wheels, tyres and other wearing parts. The warranty does not cover damage caused by
deliberate or unintentional improper handling or use, improper storage or consequential damage.
Furthermore, normal wear and tear and defects due to improper use or lack of care, as well as
discoloration of covers, are excluded from the warranty.
Claims under this warranty shall only exist if the following warranty conditions are adhered to.
The buyer registers the product within 3 months after purchase at
herstellergarantie.qeridoo.de
.
For registration, the invoice with the date of purchase from an authorized Qeridoo dealer is
required. Also required are the name, address, email address and serial number of the product
registered for warranty. Your data will be securely stored by us in accordance with the new BDSG
§1 paragraph 1 (Federal Data Protection Act). The data will only be used for the purpose of
checking and processing a warranty claim. Qeridoo reserves the right to verify the cause of the
defect within the framework of the legal regulations.
In addition, the registration serves as proof of ownership in the event of theft. The warranty
service is provided by Qeridoo or an authorized dealer after release by Qeridoo. After assessing
the damage, Qeridoo decides at its own discretion whether a warranty case exists and how it will
be handled.
The warranty expires in the event of independent repair attempts by the customer or a third party
commissioned by the customer, as well as in the event of improper modification of the product.
There will be
no reimbursement of costs
or compensation for lost use of the product in case of
warranty claims. In the event of replacement, the replaced product will become the property of
Qeridoo. If the product is no longer held by Qeridoo, a product of a similar type and quality will be
replaced at Qeridoo's option. In case of an exchange, the warranty period does not start again and
will not be extended. The rights of the end customer under the sales contract or the law are not
affected by this manufacturer's warranty.
Caution!
We do not guarantee for the following defects:
»
Formation of mould and mildew stains.
»
Formation of rust marks by inadequate maintenance.
»
Usual signs of wear and tear, scratches, as well as signs of use and abrasion
due to improper use.
Appendix