QIAreach eHub User Manual 10/2020
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Table 2. QIAreach eHub error codes categories – general description
Error type
Error code format
Description
Self-Test
A-[Error code]
eStick electronic failure
Algorithm
B-[Error code]
Run error or user workflow error
Communication/
Other
C-[Error code]
Invalid data or missed communication
between eStick and eHub
Table 3. “A” error codes
Error code
Description
Recommended action
A-1
Used eStick
Discard and use new eStick.
A-2
Metadata error
Discard and use new eStick.
A-4
Metadata error
Discard and use new eStick.
A-8
Voltage Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-16
Voltage Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-32
Voltage Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-64
Voltage Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-128
Frequency Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-256
Frequency Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-512
Frequency Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-1024
Frequency Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
A-2048
LED Current Failure
Remove and re-insert the eStick. If
error persists, discard and use new
eStick.
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