QIAreach eHub User Manual 10/2020
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Table 4. “B” error codes
Error code
Description
Recommended action
B-0
No result
Discard and use new eStick.
B-8
Conjugate Wave Too Early
Ensure eStick is inserted prior to
adding sample. Discard and use new
eStick.
B-9
Conjugate Wave Too Early
Check color of sample*. Discard and
use new eStick.
B-10
High Dark Frequency
Ensure test is run out of sunlight.
Discard and use new eStick.
B-12
No Frequency
Discard and use new eStick.
B-13
No Frequency
Discard and use new eStick.
B-14
No Conjugate Wave (Timeout)
Run test within 60 minutes of
removing eStick from foil. Check color
of sample. Discard and use new
eStick.
B-15
Frequency Out of Range
Discard and use new eStick.
B-16
Low Frequency
Ensure sample is mixed in processing
tube prior to adding test sample.
Discard and use new eStick.
B-17
High Frequency
Discard and use new eStick.
B-18
Frequency Out of Range
Discard and use new eStick.
B-19
Low Frequency
Ensure sample is mixed in processing
tube prior to adding test sample.
Discard and use new eStick.
B-21
Peak Data Failure
Check color of sample*. Discard and
use new eStick.
B-22
Result Timeout
Discard and use new eStick.
B-23
Baseline Issue
Discard and use new eStick.
B-24
Baseline Issue
Discard and use new eStick.
B-25
Signal Noise
Discard and use new eStick.
B-255
Test Removed Early
Wait for test completion before
removing eStick. Discard and use
new eStick.
* See Troubleshooting Guide section of applicable kit Instructions for Use regarding optical interference.
