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4 – Managing Switches
Downloading a Support File
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59056-03 C
A
4.12
Downloading a Support File
The Download Support File menu option assembles all log files and switch
memory data into a core dump file (dump_support.tgz). This file can be sent to
technical support personnel for troubleshooting switch problems. The menu option
is not accessible (displayed) for switches that don't support the download support
file function.
To create a support file, do the following:
1.
On the faceplate display, open the Switch menu, and select
Download
Support File
.
2.
In the Download Support File dialog, click the
Browse
button to define a
location for the support file or type the path in the text field.
3.
Click the
Start
button to begin the process of creating and downloading the
support file to your workstation. Observe the status in the Status area.
4.
After the support file is saved to your workstation, click the
Close
button to
close the Download Support File dialog.
Summary of Contents for SANbox 5200 Series
Page 48: ...2 Using SANsurfer Switch Manager Using the Faceplate Display 2 30 59056 03 C A Notes...
Page 152: ...4 Managing Switches Displaying Hardware Status 4 46 59056 03 C A Notes...
Page 180: ...5 Managing Ports Graphing Port Performance 5 28 59056 03 C A...
Page 318: ...A Command Line Interface Zoning Command A 138 59056 03 C A Notes...