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12 – Call Home Configuration
Call Home Concepts
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A
Call Home Messages
The Call Home service generates email messages for the specified event severity
level and the following switch actions:
Switch comes online
Switch goes offline
Reboot
Power up
Power down
1
SFP failure
When a qualifying switch action or event occurs, an email message is created and
placed in the Call Home queue to be sent to the active SMTP server. You can
monitor activity in the queue using the
Callhome
Queue Stats command. You can
also clear the queue of email messages using the Callhome Queue Clear
command.
There are three email message formats: full text, short text, and Tsc1. The full-text
format contains the switch and event information, plus the contact information
from the Call Home profile and SNMP configurations. The short-text and Tsc1
formats contains basic switch and event information; Tl is formatted for automated
parsing. The following is an example of a short-text email:
From: john.doe@qlogic.com [mailto:john.doe@qlogic.com]
Sent: Wednesday, July 25, 2007 5:03 PM
Subject: [CallHome: Test] Alarm generated on Switch_8
SwitchName: Switch_8_83.215
SwitchIP: 10.20.30.40
SwitchWWN: 10:00:00:c0:dd:0c:66:f2
Level: Alarm
Text: CALLHOME TEST PROFILE MESSAGE
ID: 8B00.0002
Time: Wed Jul 25 17:02:40.343 CDT 2007
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If the switch is forced to power-down before the message is sent to the SMTP server, no message
will be transmitted.
Summary of Contents for SANbox 5800V Series
Page 28: ...2 Command Line Interface Usage Downloading and Uploading Files 2 10 59263 02 A S Notes...
Page 52: ...4 Network Configuration Managing IP Security 4 20 59263 02 A S Notes...
Page 86: ...5 Switch Configuration Managing Idle Session Timers 5 34 59263 02 A S Notes...
Page 104: ...6 Port Configuration Displaying Extended Credit Status 6 18 59263 02 A S Notes...
Page 154: ...11 Event Log Configuration Creating and Downloading a Log File 11 8 59263 02 A S Notes...
Page 172: ...12 Call Home Configuration Resetting the Call Home Database 12 18 59263 02 A S Notes...
Page 406: ...14 Command Reference Command Listing 14 226 59263 02 A S...
Page 421: ......