7 – Troubleshooting
Retrieving Records
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A
If you do not know the location, click
Browse
. The Save dialog box
opens. Select or type a file name in the
File Name
box, and then click
Save
. The Save Flash & NVRAM dialog box re-opens with name you
selected in the
File
box. Click
Save Flash/NVRAM To File
.
6.
A message box informs you of the success or failure of the core dump save.
To close this message box, click
OK
.
Retrieving the HBA Crash Record
If the QLA4010
x
HBA crashes, you can retrieve the HBA crash record if you have
previously saved the log information to a file.
To save the log information to a file:
1.
On the SANsurfer iSCSI HBA Manager main window HBA tree, select an
HBA.
2.
Click the
HBA Options
tab to bring that page to the front.
3.
On the HBA Options page, click the
HBA Utilities
tab.
NOTE:
When naming a Flash NVRAM file, it is helpful to include the HBA
information, crash date, and crash time.
NOTE:
You can retrieve an HBA crash record only if you are using a QLA4010
x
.
