QMATIC Q-Entry SE, User Manual

Page 1: ...User s Guide Q Entry SE 133 02A...

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Page 5: ...AB All efforts have been made to ensure the accuracy of this manual but Q MATIC can not assume any responsibility for any errors and their consequences The Q Entry SE User s Guide is copyrighted and...

Page 6: ...Q Entry SE User s Guide ii Q MATIC AB 133 01A...

Page 7: ...it 8 2 Daily Use 9 Print Tickets 10 Multiple Tickets 10 Group Tickets 11 Means of Payment 11 Copies of Tickets 12 Corrections 12 Exchange cash 14 Exercise 15 3 Price 17 Edit Prices 18 Edit VAT Rates 2...

Page 8: ...information on the Z Report 57 Print old Z Reports 61 8 Sales Report 63 To print the Report 64 The information on the Sales Report 64 9 Customer Report 67 To print the Report 68 The information on th...

Page 9: ...14 Reset Number Sequences 89 Ticket Number Sequences 90 To reset Ticket Number Sequences 90 15 Change Date 93 To change the Date 94 16 Change Time 95 To change the Time 24 hours format 96 To change th...

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Page 11: ...133 01A Q MATIC AB 1 1 Presentation Topics in this chapter Front Panel 2 Keyboard 4 Connectors 5 Keys 5 Hood 6 Ticket Roll 7 Paper feed button 7 Control Unit 8...

Page 12: ...ormation shown on the Front Panel is printed on paper stripes that are inserted into the Front Panel This makes it possible to customise the Ticket Printer There are three types of buttons on the prin...

Page 13: ...133 01A Q MATIC AB 3 Removal of the Front Panel Press the palm of your hand on the Front Panel and push the Panel upwards Lift the bottom end of the Front Panel a little...

Page 14: ...01A Pull the Front Panel downwards and remove it from the Ticket Printer Be careful not to bend it Keyboard The Front Panel see above covers the keyboard The keyboard is used to change settings edit T...

Page 15: ...age than the voltage printed on the label at the back of the Ticket Printer B Cash Drawer Automatically open a cash drawer from the Ticket Printer C System connector Displays are connected here D Cont...

Page 16: ...ngs of the Ticket Printer You can print Statistics Reports and change the settings Note Keep the Supervisor Key in a safe place Unauthorised persons must never get access to the settings Use the keys...

Page 17: ...133 01A Q MATIC AB 7 The Ticket Roll is placed under the hood of the Ticket Printer Paper feed button A paper feed button is placed under the hood on the left side as seen from the front...

Page 18: ...C AB 133 01A Control Unit The Control Unit is placed under the Printer It is connected with a cable to the connector D on the back of the Printer Note The printer can only issue tickets when the Contr...

Page 19: ...133 01A Q MATIC AB 9 2 Daily Use Topics in this chapter Print Tickets 10 Multiple Tickets 10 Group Tickets 11 Means of Payment 11 Copies of Tickets 12 Corrections 12 Exchange cash 14 Exercise 15...

Page 20: ...an one Ticket for a customer There are two ways to print multiple Tickets 1 Press the Ticket Button one time for each Ticket This option is always possible 2 Use the Number Keys Note This option is no...

Page 21: ...for ten customers or more The following Ticket is printed Press the Ticket Button a second time to print the Ticket or press the space bar to abort the printout Means of Payment If none of the Means o...

Page 22: ...he Supervisor Key to do corrections Save all the faulty Tickets so they can be corrected later Make sure that it is possible to see which Ticket Buttons that were used to print the Tickets Note The Co...

Page 23: ...ns of Payment Button for which you want to make the correction The following Ticket is printed You will get the following message if you press another key or an unused Ticket Button Enter the amount f...

Page 24: ...in the till before the start of the sales Perform the following steps to enter the amount of exchange cash Remove the Front Plate on the Ticket Printer so you can use the keyboard Insert the Superviso...

Page 25: ...possible to use the printer in the normal way printing tickets an so on except that no actual sales are being made It is mainly used for training purposes Entering the Exercise mode Perform the follo...

Page 26: ...n the Exercise mode is overprinted with the text Exer cise in a large font Note Be careful it is also possible to make real changes to settings and to print real X and Z Reports in the Exercise mode E...

Page 27: ...133 01A Q MATIC AB 17 3 Price Topics in this chapter Edit Prices 18 Edit VAT Rates 20 Assign a VAT Rate Index to a Button 22...

Page 28: ...in addition to setting a price for each button product one of the 4 VAT rates must be selected Note When changing a VAT rate all buttons assigned to that VAT rate index will use that new rate Edit Pri...

Page 29: ...printed with the current price Press the space bar if you want to exit without changes Type the new price and press ENTER The new price is stored Select an other Ticket Button to continue to change pr...

Page 30: ...rvisor Key to edit the VAT rates Follow these steps to change a VAT rate Remove the Front Plate Insert the Supervisor Key Press L on the keyboard The Ticket Printer prints a Ticket with the current VA...

Page 31: ...u want to change A Ticket is printed with the current VAT rate Press the space bar if you want to exit without changes Type the new VAT rate and press ENTER The new VAT rate is stored The Ticket Print...

Page 32: ...Supervisor Key Press O on the keyboard The Ticket Printer prints a Ticket with the current VAT rate index assignments and asks you to select a Ticket Button The ac tion will be automatically aborted...

Page 33: ...d press ENTER The new index is stored Select another Ticket Button to continue to change VAT rates or press the space bar to exit The Ticket Printer prints a Ticket with the new VAT rate index assignm...

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Page 35: ...AB 25 4 Ticket Topics in this chapter Ticket Text 26 Edit a Ticket Text 26 Shortcut keys 29 Special Characters 30 Control Codes 31 Special Codes 34 Example change an existing Ticket 37 Example design...

Page 36: ...the price time and date etc This is a typical Ticket There is a logotype placed with the ESC P Control Code The Ticket Button Name specifies the type of Ticket Text is printed exactly as it is specif...

Page 37: ...the ESC key on the keyboard Common control codes are h that specifies the height of the characters and b that specifies the width of the characters The Special Codes consist of a character and a lette...

Page 38: ...used but the Special Codes are not replaced by their corresponding values Press T and continue to edit if you are not satisfied with the Ticket Remove the Supervisor Key and insert the User Key if yo...

Page 39: ...it Tickets F0 Copy the current Ticket Text to all Ticket Buttons with higher numbers F1 Copy the current line to all Ticket Buttons with higher numbers F2 Delete the current line F3 Change between Ins...

Page 40: ...line ALT Left Arrow Move the cursor to the start of the line Special Characters It is possible to print other characters than those shown on the keyboard Enter ALT SHIFT and a three digits number to...

Page 41: ...nd only affects one line The following values are valid 0 Half the normal width 1 Normal width 2 Two times the normal width 3 Three times the normal width 4 Four times the normal width etc Note You wi...

Page 42: ...Standard 6 x 10 2 IBM PC Standard 6 x 10 3 IBM PC Standard 8 x 14 4 IBM PC Standard 6 x 8 5 Times New Roman 16 x 28 ESC Hx Specify the height of the characters compared to the standard height for the...

Page 43: ...ter Note There must be no spaces between the Control Command the file name and the co ordinates Note The file name must be inside quotation marks The picture is places at the position specified by x a...

Page 44: ...racter followed by a letter The letter specifies the type of Special Code Press SHIFT then the 3 key to get Note Never press SHIFT at the same time as another key It must be pressed before the key it...

Page 45: ...es Period ID on the Ticket This ID is changed to a new value every time the Z Report is printed m Print the VAT on the Ticket The percentage of the VAT is specified in the set tings nx Print the Ticke...

Page 46: ...at Rate expressed in percent x Company name Use this together with a and o to print the company details on a ticket WA text Command for specifying the resulting width of a text W width expressed in nu...

Page 47: ...itors and we want to reduce the size of the last line with date time and Ticket Number We want to change the text for Ticket Button 14 and 15 Insert the Supervisor Key and turn it into the Supervisor...

Page 48: ...ber Key 9 to print a Ticket with the current position of the cursor Press six times on the right arrow key to place the cursor at c Press Num ber Key 9 to print a Ticket with the current position of t...

Page 49: ...ith time and date Enter ESC h2 ESC b0 to reduce the size of the text Note ESC is replaced with in the printout of the Ticket Text Press Ticket Button 14 to get a preview of the Ticket The next step is...

Page 50: ...he Ticket Text for Ticket Button 14 and 15 are changed into the new text Replace the Front Plate Remove the Supervisor Key and insert the User Key Turn the User Key into User Mode The Ticket Printer i...

Page 51: ...3 ESC b3Price p ESC h2 ESC b0VAT m d t ESC h2 ESC b0 n We want all Tickets to look like this Now we want to enter this text into the Ticket Printer Insert the Supervisor Key and turn it into the Super...

Page 52: ...n of the cursor and the Ticket Text Press Ticket Button 1 to get a preview of the Ticket Press T and Ticket But ton 1 again Edit the Ticket Text if there were any errors Press Ticket Button 1 to get a...

Page 53: ...sor Key and insert the User Key Turn the User Key into User Mode The Ticket Printer is ready to use Note You can test the new Tickets but all Tickets are stored in the statistics Use Correction to rem...

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Page 55: ...133 01A Q MATIC AB 45 5 Statistics Topics in this chapter Stored Information 46 Statistics Reports 46 Cash Commitment 47...

Page 56: ...attery backup guarantees that the information survives power cuts Statistics Reports The Statistics Reports are based on the stored statistics They present the infor mation in a way that is easy to re...

Page 57: ...Report Cash Commitment It is possible to specify that the Cash Commitment must be entered before you can print an X Report or a Z Report see page 76 The Cash Commitment is the amount of money in the t...

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Page 59: ...133 01A Q MATIC AB 49 6 X Report Topics in this chapter To print the Report 50 The information on the X Report 52...

Page 60: ...ation from the statistics You can select the contents of the X Report The following options are available 1 Print a Report for all Ticket Buttons and the total sales 2 Print a Report for one Ticket Bu...

Page 61: ...llowing Ticket is printed if you confirmed the entered Cash Commit ment You will get this Ticket immediately if the Cash Commitment option is disabled It is now time to select the contents of the X Re...

Page 62: ...k if you must do any correction Replace the Supervisor Key with the User Key when you do not want to print any more reports Put back the Front Plate The information on the X Report The X Report contai...

Page 63: ...rand Total Sales The total sum for all sales made from this Ticket Printer 7 Grand Total Re turns The total sum for all returns made from this Ticket Printer 8 Grand Total Net The total sum net sales...

Page 64: ...er of ticket cop ies on this X Report 19 16 Practice sum Practice count This is the sum of the amounts on the prac tice tickets printed and the number of prac tice tickets on this X Report 20 Number o...

Page 65: ...133 01A Q MATIC AB 55 7 Z Report Topics in this chapter To print the Report 56 The information on the X Report 57 Print old Z Reports 61...

Page 66: ...t The Z Report deletes all information used in the X report and the Z Report Follow these steps to print a Z Report Remove the Front Plate Insert the Supervisor Key Press the Z key on the keyboard If...

Page 67: ...You must press Z to start a new printout if you chose to ignore the entered value The following Ticket is printed if you abort the printout The Ticket Printer prints the Z Report Read the Statistics R...

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Page 69: ...turns The total sum for all returns made from this Ticket Printer 8 Grand Total Net The total sum net sales made from this Ticket Printer 9 Grand Total Corrections The total sum for all corrections ma...

Page 70: ...nformation is only printed if the Cash Commitment function is active 17 Corrections Number of Corrections This is the sum of all corrections and the number of corrections on this Z Report 18 Copies su...

Page 71: ...It is possible to print old Z Reports To print a report enter the Sequence Num ber before you press Z to select one of the stored Z Reports The Ticket Printer prints no Z Report if you enter a Sequenc...

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Page 73: ...133 01A Q MATIC AB 63 8 Sales Report Topics in this chapter To print the Report 64 The information on the X Report 64...

Page 74: ...a Statistics Report Follow these steps to print a Sales Report Remove the Front Plate Insert the Supervisor Key Press the M key on the keyboard The Ticket Printer prints the Sales Report Read the Stat...

Page 75: ...al year This is the total number of customers and the total sales for the latest twelve months 2 Customer The customer column is the number of customers for each month 3 Sales The sales column is the...

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Page 77: ...133 01A Q MATIC AB 67 9 Customer Report Topics in this chapter To print the Report 68 The information on the X Report 69...

Page 78: ...n choose if you want a report that covers one month or a year Janu ary to December The Ticket Printer prints a Ticket that asks you to select a month or to press the space bar to select all months Ent...

Page 79: ...Report 1 All Months or month There will be a page with a summary for all months January to December if the report covers a year The month name is printed here if the report only covers one month 2 Ti...

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Page 81: ...133 01A Q MATIC AB 71 10 Number of Customers Report Topics in this chapter To print the Report 72 The information on the X Report 73...

Page 82: ...st always use the Supervisor Key to print a Statistics Report Follow these steps to print a Customer Report Remove the Front Plate Insert the Supervisor Key Press the K key on the keyboard The Ticket...

Page 83: ...on the Number of Customers Report The following information is shown on the Number of Customers Report 1 Date and Time The date and time the Statistics Report was printed 2 Customers This is the numbe...

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Page 85: ...133 01A Q MATIC AB 75 11 Total Report Topics in this chapter To print the Report 76...

Page 86: ...the Report The Total Report can be printed when the User Key is used Follow these steps to print a Total Report Press the space bar on the keyboard The Ticket Printer prints the Total Report The Total...

Page 87: ...133 01A Q MATIC AB 77 12 Set up Topics in this chapter To change the Set up 78 Date Format 78 Time Format 79 Tax Percentage 79 Rate 80 Cash Commitment 80 Number Sequence Reset 81 New Set up 81...

Page 88: ...option You have two choices for each set up option to edit it or to continue without changes Press ENTER on the keyboard to continue to the next set up option without any changes You must step through...

Page 89: ...at Example 15 30 2 am pm time format Example 3 30 pm Enter the number in front of the time format to change to it Tax Percentage Specify the VAT Enter a new percentage to change the value Note Do not...

Page 90: ...nter a value to change the Rate Use the Special Code e to print the second currency on the Ticket Cash Commitment The set up specifies if a Cash Commitment must be entered to get an X Report or a Z Re...

Page 91: ...nted Press C on the key board to change the set up option New Set up The Ticket Printer prints a Ticket with the new set up when you exit the Edit set up Mode Check that the set up is correct Press S...

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Page 93: ...133 01A Q MATIC AB 83 13 Button Settings Topics in this chapter To change the Set up 84 Ticket Button Settings 84 Number Button Settings 85 New Settings 86 Edit Button Name 86...

Page 94: ...must step through all settings even if you do not want to change them all Press ENTER on the keyboard to continue without changes Ticket Button Settings You can turn off those Ticket Buttons that are...

Page 95: ...to turn them off If you use the Number Buttons then you can specify how they should work There are two possibilities Group Tickets or Single Tickets Group Tickets are when one Ticket can be used for m...

Page 96: ...you want to make more changes Remove the Supervisor key insert the User Key and put back the Front Plate when you have finished all changes Edit Button Name The Ticket Button Name is a short piece of...

Page 97: ...then the letter key to get a capital letter Never press SHIFT and another key at the same time Use ALT and an arrow key to place the cursor at the last position in the se lected direction Example ALT...

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Page 99: ...133 01A Q MATIC AB 89 14 Reset Number Sequences Topics in this chapter Ticket Number Sequences 90 To reset Ticket Number Sequences 90...

Page 100: ...ket Number Sequence is increased with 1 every time it is printed with one exception and that is if the same Ticket Number Sequence is printed more than one time on the same Ticket Many Ticket Buttons...

Page 101: ...133 01A Q MATIC AB 91 The Ticket Printer prints the following Ticket if a Ticket Number Sequence was reset...

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Page 103: ...133 01A Q MATIC AB 93 15 Change Date Topics in this chapter To change the Date 94...

Page 104: ...keyboard The following Ticket is printed Enter the date according to the information on the Ticket You must always press ENTER when you have entered a value see the example below Example We want to e...

Page 105: ...133 01A Q MATIC AB 95 16 Change Time Topics in this chapter To change the Date 96 To change the Time 12 hours format 97...

Page 106: ...the Time 24 hours format Insert the Supervisor Key remove the Front Plate and press H on the keyboard The following Ticket is printed Enter the hours then ENTER then the minutes and ENTER Always enter...

Page 107: ...H on the keyboard The following Ticket is printed Enter the hours then ENTER then the minutes and if it is am a or pm p and ENTER Always enter two digits Type a for am and p for pm Example We want to...

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Page 109: ...133 01A Q MATIC AB 99 17 Change Company Info Topics in this chapter To change Company Info 100...

Page 110: ...The company info items are all changed in the same way 1 Insert the Supervisor Key 2 Remove the Front Plate 3 On the keyboard press a specific letter key 4 Use the ticket edit functions see Edit a Ti...

Page 111: ...133 01A Q MATIC AB 101 18 Maintenance Topics in this chapter Change Ticket Roll 102 Maintenance 103...

Page 112: ...s you must regularly add are the Tickets Change Ticket Roll Follow these steps to change the Ticket Roll Open the cover Look at the old Ticket Roll to see how it is mounted then remove it Insert the n...

Page 113: ...aintenance to work properly Use a piece of cloth and a mild detergent Note Do not use any detergents that may damage the plastic white spirit etc Note Never use any conductive material to clean the pr...

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Page 115: ...133 01A Q MATIC AB 105 19 Shortcut Keys...

Page 116: ...ge 64 B Edit Button Settings page 80 C Corrections page 12 D Change Date page 90 E Exercise page 15 G Reset Numbers page 86 H Change Time page 92 K Number of Customers Report page 68 L VAT Rates page...

Page 117: ...A Q MATIC AB 107 T Edit Ticket Text page 26 U Set Exchange page 14 V Organization number page 34 W Address page 33 X X Report page 48 Y Company Name page 35 Z Z Report page 54 Space bar Total Report p...

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