Output Problems
QMS 2060 Print System
Operation
6-38
Blank Pages
If a blank start-up page ejects or blank pages come out during a print-
ing job, try the following:
1
Check the toner cartridge.
The image does not print if the cartridge is empty.
2
Be sure you have removed the sealing tape.
3
If the toner cartridge is not empty, the sealing tape has been
removed, and blank pages are ejecting, take the cartridge
out, roll it from side to side, and reinstall the cartridge in the
printer.
4
If these solutions do not work, contact your QMS vendor to
purchase another toner cartridge.
Not All Pages Print
If the printer stops printing in the middle of your file, try the following:
1
Check your cable.
You could have the wrong kind of cable, or your printer may not
be configured for the correct cable and port.
2
Make sure no one pressed the Cancel key while your job was
printing.
3
Check the message window to see if the cassette you are
using needs more media.
Printer Will Not Duplex
If the error message
DUPLEXER ABSENT
appears in the message
window, make sure you have the optional duplexer correctly installed.
See chapter 7, “Document Finishing Options,” in the
Options guide for
information on installing the duplexer. If you have correctly installed
the duplexing unit and configured the printer from the front panel to
duplex (Operator Control/Def. Duplex), but the printer continues print-
ing simplex, you may need additional memory allocated to the frame
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