Troubleshooting Interface Problems
155
Troubleshooting Interface Problems
Troubleshooting Print Quality Problems
Symptom
Problem
Solution
Config print page
does not print.
PS not selected.
Make sure Mode is set to PS.
Printer does not
respond.
The printer is not turned on.
Turn on the printer. The power switch is on the front of
the printer in the lower left-hand corner.
Printer does not
respond.
The printer is not properly
connected.
Refer to “Connecting the Printer Cable” on Page 9 for
detailed connection instructions.
Symptom
Problem
Solution
Prints are streaked
or spotted.
The thermal print head is
dirty.
Clean the thermal print head. Refer to “Cleaning the
Thermal Print Head” on Page 148 for instructions.
The prints are
smudged.
There are fingerprints on the
paper and/or the printer
ribbon.
◆
Refer to Chapter 2, “Loading Paper and Film.”
◆
Load the print cassette with clean paper.
◆
Don’t touch the paper or ribbon before printing.
◆
Press the Reprint button on the printer’s front panel
to print another copy on the ribbon’s next color set.
Summary of Contents for ColorScript 310
Page 1: ...ColorScript 310 330 Printer User s Guide...
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Page 3: ...ColorScript 310 330 Printer User s Guide Revision 1 1 March 1997...
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Page 12: ...Table of Contents x This page is intentionally left blank...
Page 16: ...List of Figures xiv This page is intentionally left blank...
Page 37: ...Switching the Printer On 21 This page is intentionally left blank...
Page 38: ...Chapter 1 Installing Your Printer 22...
Page 54: ...Chapter 3 Changing Printer Ribbons 36 This page is intentionally left blank...
Page 90: ...Chapter 4 Printing from the Mac OS 72 This page is intentionally left blank...
Page 128: ...Chapter 5 Printing from Windows 110 Figure 5 21 Corel Draw 6 0 Print Window...
Page 146: ...Chapter 5 Printing from Windows 128 This page is intentionally left blank...
Page 164: ...Chapter 7 Storing and Ordering Supplies 146 This page is intentionally left blank...
Page 186: ...Glossary 168 This page is intentionally left blank...
Page 192: ...Index 174 This page is intentionally left blank...