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If you have a problem with your QDOC Bookletmaking System that
you cannot resolve, contact your QMS vendor. Your QMS vendor is
best equipped to immediately handle any problem you may encoun-
ter.
If you’ve determined your QMS QDOC Bookletmaking System needs
to be examined by a QMS service technician, contact your QMS ven-
dor for work inside the US, or one of the QMS international offices for
work outside of the US. (National and international contacts are listed
in appendix A, “QMS Customer Support.”) Before calling, be sure you
have printed a status page, if you can print, and have it handy to help
our technicians serve you more quickly.
»
Note:
If you call for assistance, have the following information ready
so our technicians can help you more quickly:
;
Your phone number, fax number, and shipping address
;
A description of the problem
;
The printer model
;
The type of host computer you’re using
;
The type and version of operating system you’re using
;
The interface you’re using, and, if serial, the protocol (for
example, XON/XOFF)
;
The application and version you’re using
;
The emulation you’re using
;
Your printer firmware version (listed on the status/start-up
pages)
Summary of Contents for QDOC
Page 1: ...k k 3 k bk p p...
Page 9: ...QWURGXFWLRQ Q 7KLV KDSWHU Introduction on page 1 2 Standard Product Documentation on page 1 5...
Page 32: ......
Page 46: ......
Page 122: ......
Page 140: ......
Page 141: ...2SWLRQV Q 7KLV KDSWHU Introduction on page 7 2 Stapler Head on page 7 2...
Page 143: ...6WDSOHU HDG 2SWLRQV 3 Open the cover RYHU...
Page 154: ......
Page 172: ......
