QNAP QG-103N, User Manual

Page 1: ...1 QNAP QGenie QG 103N User Manual 2014 QNAP Systems Inc All Rights Reserved...

Page 2: ...7 What you can do with this unit 7 Supported devices 10 Appearance 11 Getting started 16 Bundled items 16 Charging this unit 16 Turning the power on off 19 Setting up an Android device 20 Setting up a...

Page 3: ...the QGenie s detail 74 Setup use QGenie with Web Browser 75 Login from Web Interface 75 Setting Page 77 Setup QGenie s Internet connection 83 Access QGeine s contents 86 myQNAPcloud Service 88 Create...

Page 4: ...to charge the battery 97 The wireless LAN function cannot be used while charging 97 Power bank 97 This unit does not supply power to other devices 97 Wireless LAN connection 98 Wireless LAN connection...

Page 5: ...4 Which iOS devices are supported 104 USB connection to a computer 104 This unit is connected to a computer with the USB cable but is not recognized 104 The battery indicator lamp lights orange 104 Th...

Page 6: ...06 About update of the system software of this unit 106 Update of the system software of this unit fails 107 USB cable 107 The USB cable cannot be connected to this unit 107 Customer Support 108 GNU G...

Page 7: ...QNAP bears absolutely no responsibility of compensating for copied content nor responsibility for any related damages Also QNAP does not do recovery restoration duplication etc of copied content in a...

Page 8: ...Auto upload photos and videos taken by phone tablet to QGenie Supports multimedia player OPlayer MX Player etc to access contents on QGenie Only 112g which is no hassle to carry with Transfer files b...

Page 9: ...e accessed with myQNAPcloud services from Internet Phonebook backup and recovery 4 simple steps to backup and recovery phonebooks in phone tablet Able to recover phonebooks from to different platforms...

Page 10: ...device iOS 5 0 or later Computer Mac Mac OS X Ver 10 6 or later Compatible SD memory card SD memory card SDHC memory card SDXC memory card microSD memory card needs converter microSDHC memory card nee...

Page 11: ...arance Product Picture OLED Power LED Color Status Description Blue Blinking System starting Blue on WiFi sharing ready Battery LED Color Status Description Green On Battery is full Red Blinking Low b...

Page 12: ...attery Side view Ports Switch icon Description A USB to PC Charge B SD Card Slot C Info Button D X Reset Button E Off Mode F Power Bank Mode G WiFi Sharing Mode Bottom view Ports Description A Wired I...

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Page 14: ...pushing it forcibly into the slot USB port may damage the device Insert SD card Insert the SD card with its front side facing up If an SD card is correctly inserted the QGenie OLED screen will show an...

Page 15: ...Insert USB storage to the bottom USB port If the USB storage is correctly inserted the QGenie OLED screen will show the USB icon on the storage indicator Users can access the data on the USB storage a...

Page 16: ...e Charging this unit Charging with a USB AC adaptor 1 Connect the USB AC adaptor to the USB to PC Charger port Connect AC adaptor to a power outlet 2 Battery LED indicator will display the orange on 3...

Page 17: ...n battery it is recommended to charge in an ambient temperature between 10 C 35 C 50 F 95 F If an abnormality increased temperature insufficient power supply etc occurs while charging the OLED screen...

Page 18: ...ll be recognized as USB storage when connected to a PC Be sure to insert the cable correctly Pushing the cable forcibly into the port may damage the port and result in malfunction For optimum performa...

Page 19: ...de the power switch to the top and the OLED screen will display QG XXXXXX and startup 2 Turn on QGenie into Power bank mode Slide the power switch to the middle and the OLED screen will show Power Ban...

Page 20: ...id device 1 Open the Google play from Android phone tablet and search for Qfile or scan QR code as blow 2 Locate and select the Qfile App and tap the INSTALL button 3 After selecting INSTALL user will...

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Page 22: ...Store from iPhone iPad and search for Qfile or scan QR code as blow 2 Locate and select the Qfile App Please tap the FREE button 3 After selecting FREE the blue button will turn to green and change t...

Page 23: ...23 Connecting a device via wireless LAN 1 Turn on QGenie by sliding its power switch to the top and wait until the progress bar disappears 2 Go to the Setting of phone tablet...

Page 24: ...connect the Wireless name SSID on QGenie s OLED screen NOTE iPhone iPad will still show the 3G 4G icon when connected to QGenie without an Internet connection This is normal case that iPhone iPad conn...

Page 25: ...ect the USB AC adaptor from QGenie 5 The approximate charging time is 3 hours NOTE Be sure to insert the cable correctly Pushing the cable forcibly into the port may damage the port For optimum perfor...

Page 26: ...ode QGenie will be recognized as USB storage when connected to a PC Be sure to insert the cable correctly Pushing the cable forcibly into the port may damage the port For optimum performance of the re...

Page 27: ...Utility 1 Type http www qnap com in web browser Go to support download utility 2 Download QNAP utility Qfinder based on operating system 3 Launch the QNAP Qfinder installer from computer select a lang...

Page 28: ...e license agreement check I accept the terms of the License Agreement and click Next 5 Select components to install and click Next 6 Choose install location and click Install for process the Qfinder i...

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Page 30: ...tartup 2 Turn on QGenie into Power bank mode Slide the power switch to the middle and the OLED screen will show Power Bank Turning the Power off Slide the power switch to the bottom the OLED screen wi...

Page 31: ...een 3 Find QGenie s wireless name SSID and connect the wireless name SSID on QGenie s OLED screen 4 Click the icon on the task tray in the lower right of the computer screen When it is displayed on th...

Page 32: ...32 NOTE Internet connections will temporarily be interrupted after connecting to QGenie Please refer to below sections for how to configure an outbound network...

Page 33: ...n 3 Find QGenie s wireless name SSID and connect the wireless name SSID on QGenie s OLED screen 4 Click the icon on the menu bar in the upper right of the computer screen When it is displayed on the s...

Page 34: ...34 2 After connect tap Add NAS and find QGenie 3 After select QGenie choose Admin for login QGenie...

Page 35: ...iption Browse the download file of QGenie QGenie setting Phonebook restore and backup Qfile Settings Refresh the list Add a folder Upload files from phone tablet to the QGenie Show the current status...

Page 36: ...aring mode and launch Qfile 2 After device has connected to QGenie select and choose 3 Configure QGenie settings as displayed in the below screen Setup QGenie s Device ID The QGenie s device ID can be...

Page 37: ...g the QGeine s device ID will also change the Wireless name SSID After changing please reconnect to the new network SSID and reopen Qfile Setup QGenie s Admin Password IMPORTANT To avoid unauthorized...

Page 38: ...reconnect to QGenie using the new password NOTE If the password has forgotten please reset QGenie Setup QGenie s Wireless security IMPORTANT To avoid unauthorized access please make sure the wireless...

Page 39: ...P WPA WPA2 to be used For the best level of security it is recommended to use WPA2 3 Enter and confirm the new password 4 After the new password has been set select Done and reconnect to QGenie s wire...

Page 40: ...nging the QGenie s wireless security settings users must reconnect to QGenie using the new wireless password If the password has forgotten please reset QGenie WPA WPA2 the valid password length is bet...

Page 41: ...3G 4G USB dongle Setup Wired Internet 1 Choose Internet Wired Internet 2 Select proper type of wired connection DHCP The most common method choose this if connect the cable to a home router Static IP...

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Page 43: ...Choose Internet Wireless Internet 2 QGenie will scan nearby wireless networks and display them in a list 3 Select the wireless network and enter the password as necessary These settings will be appli...

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Page 45: ...ie and connect it to a USB Internet device 3G 4G dongle smartphone etc 2 Choose Internet USB Internet 3 Select the type of USB device and select connect User will need to reconnect phone tablet to QGe...

Page 46: ...to QGenie s wireless LAN 2 Open Qfile and connect to QGenie 3 Select Status 4 The Firmware will show in the settings page Select Firmware check and OK The firmware will be installed to QGenie 5 The QG...

Page 47: ...cription Copy the selected file s or folder s Move the selected file s or folder s Download the selected file s Note Folders cannot be downloaded Delete the selected file s or folder s or swipe a file...

Page 48: ...48 Copying file folder 1 Click the in the upper right of the playback screen On the data list selecting a file folder that want to copy then tap 2 Select the copy destination then tap Copy...

Page 49: ...49 Move file folder 1 Click the in the upper right of the playback screen On the data list selecting a file folder that want to move then tap 2 Select the copy destination then tap Move...

Page 50: ...ile folder to local folder 1 Click the in the upper right of the playback screen On the data list selecting a file folder that want to download then tap 2 After downloaded the file will show in the Do...

Page 51: ...e folder 1 Click the in the upper right of the playback screen On the data list selecting a file folder that want to delete then tap 2 When the delete screen is display please tap Confirm then delete...

Page 52: ...cess and manage files Advance Checking the file information On the data list select file folder that want to check information Tap icon next to the file folder then file information will show on the s...

Page 53: ...r to local folder 1 On the data list selecting file folder that want to download Tap icon next to the file folder then choose Download to download folder 2 After downloaded the file folder will show i...

Page 54: ...via email 1 On the data list selecting files that want to share Tap icon next to the file then choose Share by email attachment 2 Specify the recipients and send message Note Attachments should small...

Page 55: ...55 Editing the file folder name 1 On the data list selecting file folder that want to edit Tap in the playback screen then choose Rename 2 Enter a new file folder name tap OK...

Page 56: ...56 Copying file folder 1 On the data list selecting file folder that want to copy Tap in the playback screen then choose Copy 2 Select the copy destination then tap Copy...

Page 57: ...57 Moving file folder 1 On the data list selecting file folder that want to move Tap in the playback screen then choose Move 2 Select the move destination then tap Move...

Page 58: ...Deleting data 1 On the data list selecting file folder that want to delete Tap in the playback screen then choose Delete 2 When the delete screen is display please tap Confirm then delete file starti...

Page 59: ...59 Upload photo video 1 Select the upload destination and tap 2 Tap Camera Roll and select image s and click Done or Upload to start uploading...

Page 60: ...eless LAN 2 Open Qfile and connect to QGenie 3 Select Phonebook backup Select Back up now and all the contacts on phone tablet will be saved to QGenie Phonebook restore Select Restore now and select t...

Page 61: ...1 NOTE Qfile will not import duplicate contacts Phonebook auto backup Select phonebook auto backup is occur in Each week or Each month then press Done The backup files will be stored in Qsync Phoneboo...

Page 62: ...e that can be used by Qfile on phone tablet This includes the total size of the Local Folder and cache Clear Cache The files that have previewed are saved in the Local Folder as a cache Tap Clear Cach...

Page 63: ...Default file exists action for uploads Select to Overwrite a file or Skip uploading if a file already exists on the QGenie 2 Default file exists action for downloads Select to Overwrite a file or Skip...

Page 64: ...64 Auto Login Enable automatic login to QGenie File list sorting Select the sort by File name Data modified File size...

Page 65: ...65 Browsing photo setting Selecting browse photo by Thumbnail size or Original size...

Page 66: ...from photo gallery Upload the photo library from phone tablet to the QGenie Set up auto upload photo 1 Select Set up now and photo upload destination then tap Select 2 Tap Yes for upload all the phot...

Page 67: ...to upload photo destination folder Select Change photo upload destination then tap Select and tap Yes for confirm change photo upload destination 2 Remove auto upload photo destination Tap Remove and...

Page 68: ...Upload the mail inbox from phone tablet to the QGenie 1 Setup upload folder Select Set up now and select upload destination then tap Select 2 Remove upload folder Tap Remove and press OK for remove u...

Page 69: ...Login from Web Interface 1 Turn on QGenie Connect the PC to QGenie s wireless LAN By default the name of QGenie is QG XXXXXX the wireless name SSID on QGenie s OLED screen 2 After connected to the Wi...

Page 70: ...Guest account The different between admin account and guest as below Admin Account Guest Account Password Admin None Account permission Change QGenie setting Only view the current status of QGenie Fo...

Page 71: ...ethods to access QGenie contents Method 1 Open File Explorer and type 192 168 60 1 in the address bar Method 2 Launch the QNAP Qfinder and tap Network Drive 3 Users can choose Qsync SD or USB and acce...

Page 72: ...72 Method 1 Go Connect to Server and enter smb 192 168 60 1 Method 2 Launch the QNAP Qfinder and tap Network Drive 3 Users can choose Qsync or SD or USB and access the stored content...

Page 73: ...73 NOTE Unplugged devices will appear in the list but they will inaccessible...

Page 74: ...74 Checking the QGenie s detail 1 Connect QGenie to the PC via wireless LAN 2 Launch the QNAP Qfinder and tap Detail 3 The QGeine s detail will show on the screen...

Page 75: ...a web browser from their PC or other devices to change its settings Login from Web Interface 1 Turn on QGenie Connect the PC to QGenie s wireless LAN By default the name of QGenie is QG XXXXXX the wir...

Page 76: ...Guest account The different between admin account and guest as below Admin Account Guest Account Password Admin None Account permission Change QGenie setting Only view the current status of QGenie Fo...

Page 77: ...dmin account 2 Select Setting from the navigation panel 3 Enter a new name on the Device Name field 4 Select Save to apply new Device name and QGenie will restart with a new Device Name NOTE After cha...

Page 78: ...assword twice select Save to apply new security settings NOTE After change Wireless security please reconnect to the QGenie by using the new password WPA WPA2 the valid password length is between 8 63...

Page 79: ...79 3 Select Setting from the navigation panel 4 Firmware will show in the settings page Choose the firmware to apply from PC and select Update...

Page 80: ...80 5 The QGenie OLED screen will display Upgrading and indicate its progress...

Page 81: ...using the Admin account 2 Select Setting from the navigation panel 3 Admin Password will show in the settings page After entering the password twice select Save to apply new admin password NOTE After...

Page 82: ...r 1 Login to the Web Interface using the Admin account 2 Select Setting from the navigation panel 3 Guest Access will show in the setting page Default it is Deny 4 Set to Allow to accept guest login t...

Page 83: ...2 Select Internet from the navigation panel 3 Select wired connection type from Wired Internet and press Connect DHCP The most common method choose this if connect the cable to a home router Static I...

Page 84: ...econnect to QGenie manually NOTE QGenie will remember the previous six successful wireless internet connections including passwords and will attempt to automatically connect to them if start QGenie wi...

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Page 86: ...n QGenie Connect the PC to QGenie s Wireless LAN 2 Open browser and go to http 192 168 60 1 Login to the Web Interface using the Admin account or Guest account 3 Select Web Folder 4 Begin browsing fil...

Page 87: ...87 NOTE If the Web Folder does not appear in the Web Interface please make sure that the storage device is properly inserted...

Page 88: ...p to register a unique host name for QGenie configure automatic port forwarding on the UPnP router and publish QGenie services for remote access over the Internet To use the myQNAPcloud service make s...

Page 89: ...er QGenie to myQNAPcloud Fill myQNAPcloud ID Email password and device name to register QGenie to myQNAPcloud Note Register and configure router s UPnP may take several minutes Please wait after press...

Page 90: ...t be dropped have heavy objects placed on it hit with a strong force or put physical pressure on 2 Do not leave QGenie in the following places Very hot places including under direct sunlight beside a...

Page 91: ...nie as a power bank for other devices please check the user manual of those other devices before doing so to ensure compatibility and correct charging procedures 11 Before using QGenie to supply power...

Page 92: ...port OLED Display Yes LED Indicators Power Battery USB 1 x USB 3 0 port SD Card Slot 1 x SDXC Buttons Info Reset Mode Switch WiFi Sharing Power Bank Off Dimensions 115 H x 58 5 W x 17 5 D mm Weight 1...

Page 93: ...e Chrome Apps Utilities Qfile iOS Android Qsync Windows Qfinder Windows Access Right Management Guest Admin Mode Access Password Protection Multimedia Formats Photos JPG GIF PNG TIFF BMP Documents DOC...

Page 94: ...ood CIFS Samba UPnP Discovery Bonjour Discovery USB Internet Sharing iPhone Tethering iOS 6 iOS7 Android Tethering 4 0 4 1 4 2 4 3 4 4 4G 3G LTE USB Modem Multilingual Support English Chinese Manageme...

Page 95: ...om a computer If a USB hub or extension cable is used QGenie may not charge correctly QGenie cannot be charged when the PC is turned off or in sleep mode Try disconnecting and reconnecting QGenie or u...

Page 96: ...mulate Charging The battery does not charge from a computer Use the supplied USB cable to charge this unit Correct operation is not assured if a USB hub or USB extension is used Use the supplied USB c...

Page 97: ...arging While charging from a computer the wireless LAN function turns off automatically Power bank This unit does not supply power to other devices Make sure that the USB cable is connected correctly...

Page 98: ...and such as a microwave oven or Bluetooth device may be in use near this unit Move such equipment away from this unit or turn the equipment off When you are using a password to secure connection betwe...

Page 99: ...actory defaults Equipment that uses the 2 4 GHz frequency band such as a microwave oven or Bluetooth device may be in use near this unit Move such equipment away from this unit or turn the equipment o...

Page 100: ...unit Move such equipment away from this unit or turn the equipment off When you are using a password to secure connection to your wireless router make sure that you are entering the correct password...

Page 101: ...roid device may not be accessed When an Android device is connected to a computer etc with the USB cable the memory area in the Android device may not be accessed Playback of files protected by copyri...

Page 102: ...write protected Release the write protection and then copy In Android 4 4 copy files to external SD card are prohibited There is not enough free space on the memory area of the Android device Delete...

Page 103: ...OS device cannot be deleted Contents in the Camera Roll cannot be deleted by Qfile Delete them from the Camera Roll Data in a USB device USB flash drive etc cannot be deleted The USB device USB flash...

Page 104: ...onnection to a computer This unit is connected to a computer with the USB cable but is not recognized The USB cable is not connected properly Disconnect the USB cable once and then reconnect it Use th...

Page 105: ...Internet 2 The myQNAPcloud ID and password are correct 3 The device name is already used by others 4 The router supports UPNP service Qfile Qfile cannot be installed There is not enough free space on...

Page 106: ...n range To protect your data be sure to set up the security What security settings are available for wireless LAN of this unit WEP WPA or WPA2 can be selected It is strongly recommended to use WPA2 si...

Page 107: ...e USB AC adaptor Disconnect the USB AC adaptor Allow access from other users OLED screen will show current progress when upgrading Update the system software in a location where communication conditio...

Page 108: ...our problems could not be solved by the above steps please contact your local dealer or distributor or QNAP for immediate service Your call is important to us However if the line is busy please submit...

Page 109: ...109 UK 08 30 16 30 GMT Greenwich Mean Time Mon Fri Service Hotline 44 0 2036 081 969 Russia 9 00 18 00 GMT 4 00 Moscow St Petersburg Volgograd Service Hotline 7 495 587 76 20...

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