QNAP TBS-464, User Manual

Page 1: ...TBS 464 TBS 464 User Guide Document Version 1 05 10 2021 ...

Page 2: ...er Pro 19 Installing QTS Using the Cloud Key 21 Installing QTS Using an HDMI Connection 24 4 Basic Operations Power Button 26 Reset Button 26 USB One Touch Copy Button 27 LEDs 27 Audio Alert 28 5 NAS Migration NAS Migration Requirements 29 Status and Setting Changes after NAS Migration 29 Migrating a NAS 30 Migrating NAS Data Using HBS 3 31 Preparing the Destination NAS 31 Creating a One Way Sync ...

Page 3: ...Link 37 myQNAPcloud 37 Qfinder Pro 37 QNAP ID 37 QTS 37 8 Notices Limited Warranty 38 Disclaimer 38 GNU Public License 38 CE Notice 46 UKCA Notice 46 FCC Notice 46 VCCI Notice 47 BSMI Notice 47 SJ T 11364 2006 47 2 ...

Page 4: ...at the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings pro...

Page 5: ...r an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Ordering P N CPU Memory Power supply TBS 464 8G Intel Celeron N5105 N5095 8 GB Adapter Component TBS 464 8G Processor CPU Intel Celeron N5105 N5...

Page 6: ...ers Power supply unit Power adapter 65W 100 240V DC 50 60 Hz Sound level 15 8 dB A Note The sound level was tested at a bystander position which is within one meter of the NAS The test NAS operated at low speed with the maximum number of drives installed Fans System fan 1 Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature...

Page 7: ...ponent 1 USB One Touch Copy button 4 M 2 SSD LEDs 2 USB 3 2 Gen 1 One Touch Copy Type A port 5 Power button 3 USB 3 2 Gen 1 Type A port Right Panel No Component No Component 1 USB 2 0 Type A port TBS 464 User Guide Product Overview 6 ...

Page 8: ...o Component No Component 1 Kensington security slot 6 2 5 Gigabit Ethernet speed LED 2 Reset button 7 Ethernet port 1 2 5 GbE RJ45 3 USB 2 0 Type A ports 8 HDMI 2 0 ports 4 2 5 Gigabit Ethernet activity LED 9 Power input 5 Ethernet port 2 2 5 GbE RJ45 TBS 464 User Guide Product Overview 7 ...

Page 9: ...at 5e Heatsinks for M 2 SSDs 4 Thermal pads for M 2 SSDs 12 Quick Installation Guide QIG 1 Safety Information The following instructions help ensure personal safety and environmental safety Read these instructions carefully before performing any operation General Instructions The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key o...

Page 10: ...tlet Devices with redundant power supply may have one or more power supply unit PSU cords To avoid serious injuries a trained service technician must disconnect all PSU cords from the device before installing or replacing system components System Battery To avoid potential battery explosion causing injury or damage to components ensure that you replace the existing battery with a battery of the sa...

Page 11: ... Phillips 1 or 2 screwdriver Flat head screwdriver Anti static wrist strap Setting Up the NAS Important Read all safety requirements and information carefully before setting up the NAS or installing NAS components 1 Place your NAS device in an environment that meets the requirements 2 Verify that the intake vents on the bottom of the case are unobstructed 3 Install the drives For details see Insta...

Page 12: ...our hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components Important The TBS 464 has four M 2 SSD slots For a list of compatible M 2 SSDs go to https www qnap com compatibility QNAP recommends installing heatsinks and thermal pads on the M 2 SSD controllers to enhance cooling efficiency and ensure consis...

Page 13: ...oller location varies depending on the model and manufacturer of the M 2 SSD For details refer to the documentation or contact the manufacturer b Install a thermal pad on the controller c Remove the protective film from the heatsink d Install the heatsink on the controller TBS 464 User Guide Installation and Configuration 12 ...

Page 14: ...e g controllers flash ICs mounted only on the top side while double sided M 2 SSDs have components mounted on both sides Apply two thermal pads for single sided M 2 SSDs and one thermal pad for double sided M 2 SSDs Single sided M 2 SSD TBS 464 User Guide Installation and Configuration 13 ...

Page 15: ...the M 2 SSD a Pull out the pushpin b Insert the M 2 SSD into the slot c Attach the M 2 SSD firmly onto the thermal pad on the system board d Insert the pushpin to secure the drive TBS 464 User Guide Installation and Configuration 14 ...

Page 16: ...8 Attach the bottom cover a Place the bottom cover on the NAS b Attach the screws c Attach the rubber feet TBS 464 User Guide Installation and Configuration 15 ...

Page 17: ...e electrical outlet 11 Power on the device Connecting USB Expansion Units The device supports USB expansion units For details please see the table below You can purchase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com TBS 464 User Guide Installation and Configuration 16 ...

Page 18: ...n 1 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable TL R1200C RP Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable USB 3 2 Gen 2 Type C to Type C cable RAIL B02 To connect the device to USB e...

Page 19: ...at the expansion units are listed QTS Installation The TBS 464 uses the QNAP QTS operating system You can install QTS using any of the following methods Method Description Requirements Qfinder Pro installation Recommended If the NAS is connected to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard Computer Ne...

Page 20: ...ives Back up your data before proceeding Important To protect your NAS from brute force attacks create a new system administrator account during QTS installation to disable the default admin account 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com ut...

Page 21: ...en appears 10 Specify the time zone date and time using any of the following methods Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard Methods User Actions Synchronize with computer or device time Select Same as the computer device time The NAS time will be the same as your computer or device used to configure the time Enter ...

Page 22: ...Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 17 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding Important To protect your NAS from brute force attacks create a new system administrator account during QTS installation ...

Page 23: ...arranty The QNAP Warranty Service window opens in a new web page Important You can check your device warranty policy or purchase an extended warranty plan at QNAP Warranty Service 9 Close the warranty page The Smart Installation Guide opens in the default web browser 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers...

Page 24: ...automatically The NAS time will be the same as the NTP server 13 Click Next The Configure the network settings screen appears 14 Configure the network settings using any of the following methods Methods User Actions Obtain an IP address automatically DHCP Select Obtain an IP address automatically DHCP The system automatically detects and configures the IP address settings Use static IP address a S...

Page 25: ...lowing information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Username Specify an administrator username that contains 1 to 32 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens multi byte Chinese Japanese Korean and Russian characters The username cannot contain the foll...

Page 26: ...en appears 8 Review the settings 9 Click Next The Confirm screen appears Warning Clicking Next deletes all data on the drive before installing QTS 10 Click Next QTS is installed TBS 464 User Guide Installation and Configuration 25 ...

Page 27: ...ers For example if the first MAC address is 00 08 9B F6 15 75 then the admin password will be 00089BF61575 Tip You can find the first MAC address using Qfinder Pro A label attached to the device also lists the address as MAC1 The admin account will be automatically enabled TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi ...

Page 28: ...e read write error occurred Flashes green Data is being accessed Green The drive is ready Off No drive was detected Multi Gigabit speed Green The network connection is operating at 2 5 Gbps Orange The network connection is operating at 1 Gbps The network connection is operating at 100 Mbps Off The network connection is operating at 10 Mbps Multi Gigabit activity Orange A network connection has bee...

Page 29: ...ed The NAS data cannot be copied to the external storage device connected to the front USB port 2 The storage pool is about to reach full capacity The storage pool has reached full capacity A storage pool status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The drive is rebuilding The USB device is b...

Page 30: ...to an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migrating from the source NAS For NAS models that do not support NAS migration you can migrate existing data using HBS 3 For details see Migrating NAS Data Using HBS 3 Status and Setting Changes after NAS M...

Page 31: ...onfigured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RAM than the source NAS the following features and applications might not function Virtualization Station Qsirch and Snapshots Services Only services supported by the destination ...

Page 32: ...n NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes For details see the Volume Creation topic in the QTS user guide 4 Create shared folders on the destination NAS For details see the Creating a Shared Folder topic in the QTS user guide 5 Install HBS 3 ...

Page 33: ... Space window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name The IP address or hostname used to access the storage space Tip Click to scan for available devices Port The port number used to access the storage space This value must be between 1 to 65535 Password...

Page 34: ...w 13 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync job Note It may take several minutes to migrate shared folders from the source NAS to the destination NAS Importing Local Users or Group Settings to the Destination NAS 1 Power on the source NAS 2 Ba...

Page 35: ...AS log on to QTS b Go to Control Panel Privilege Users c Click Create and then click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification mail to newly created users or overwrite duplicate users e On your computer select the user settings file exported from the source NAS The source NAS user settings file is imported to the destination...

Page 36: ...active RAID 1 RAID 5 RAID 6 RAID 10 RAID 50 or RAID 60 volume from degraded mode Disk Volume RAID Recovery Support Number of Disks Maximum Number of Removed Drives Single No 1 N A JBOD Yes 2 N A RAID 0 Yes 2 N A RAID 1 Yes 2 1 RAID 5 Yes 3 1 RAID 6 Yes 4 2 RAID 10 No 4 Must be an even number One or two member drives in two different pairs fail Support and Other Resources QNAP provides the followin...

Page 37: ...Resource URL Community Forum https forum qnap com QNAP Accessories Store https shop qnap com TBS 464 User Guide Troubleshooting 36 ...

Page 38: ... port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services QTS QNAP NAS operating system TBS 464 User Guide Glossary 37 ...

Page 39: ...ion QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any...

Page 40: ...ed this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ...

Page 41: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

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Page 44: ...ing where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either way 9 Termination You may not propagate or modify a covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically termi...

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Page 47: ...terference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generate...

Page 48: ...rienced radio television technician for help Important Any modifications made to this device that are not approved by QNAP Systems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI Notice VCCI B BSMI Notice SJ T 11364 2006 本产品符合中国 RoHS 标准 以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求 本产品上会附有 环境友好使用期限 的标签 此期限是估算这些物质 不会有泄漏或突变 的年限 本产品可能 包含有较短的环境友好使用期限的可替换元件 像是电池或灯管 这些元件...

Page 49: ... 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TBS 464 User Guide Notices 48 ...