QNAP TES-1885U-D1531-128GR, Hardware User Manual

Page 1: ...QNAP Turbo NAS TES x85U Series Hardware User Manual 2016 QNAP Systems Inc All Rights Reserved ...

Page 2: ...n functions dedicated to specific models All features functionality and other product specifications are subject to change without prior notice or obligation Information presented is subject to change without notice No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical electronic photocopying recording or otherwise without ...

Page 3: ...l accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any individual or entity Note Back up your system periodically to avoid any potential data loss QNAP disclaims any responsibility of all sorts of data loss or ...

Page 4: ...ned to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful in...

Page 5: ...his equipment must be only located where both of the following apply Only authorized and knowledgeable personnel can access the equipment Access to the equipment is restricted through the use of lock and key or other means of security and this access is controlled by those in charge of the location ...

Page 6: ...uctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage disk damage or product damage ...

Page 7: ...4 Upgrade Memory on QNAP Turbo NAS RAM Module Installation 18 Chapter 5 Expansion Card Installation 22 Chapter 6 Install and Hot swap Hard Drives 25 6 1 HARD DRIVE BAY NUMBERING 25 6 2 INSTALL HARD DRIVES 27 6 3 RAID RECOVERY HOT SWAP HARD DRIVES 29 6 4 RAID RECOVERY ACCIDENTALLY REMOVAL OF HEALTHY HARD DRIVE QTS 31 Chapter 7 Install Power Supply Unit and Redundant Power Supply Mode 33 Technical S...

Page 8: ...AS near any liquid 8 Do not place the NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the NAS is installed Contact the distributor or the local power supply company for the information 10 Do not place any object on the power cord 11 Do not attempt to repair the NAS in any occasions Improper disassembly of the product may expose the...

Page 9: ...531 32G TES 1885U D1531 64G CPU Intel Xeon 6 core Processor D 1531 9M Cache 2 2 GHz Intel Xeon 6 core Processor D 1531 9M Cache 2 2 GHz Memory 32GB Non ECC DDR4 RAM UDIMM 64GB Non ECC DDR4 RAM UDIMM Flash Memory 512MB 512MB CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 12 6 12 6 PCIe slots 4 4 TES 1885U D1531 16GR TES 1885U D1531 32GR CPU Intel Xeon 6 core P...

Page 10: ...ts 4 Hard drive slots 12 6 PCIe slots 4 TES 3085U D1548 32G TES 3085U D1548 64G CPU Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Memory 32GB Non ECC DDR4 RAM UDIMM 64GB Non ECC DDR4 RAM UDIMM Flash Memory 512MB 512MB CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 24 6 24 6 PCIe slots 4 4 ...

Page 11: ... 32GB ECC DDR4 RAM RDIMM Flash Memory 512MB 512MB CPU Replaceable No No Memory Replaceable Yes Yes Long DIMM slots 4 4 Hard drive slots 24 6 24 6 PCIe slots 4 4 TES 3085U D1548 128GR CPU Intel Xeon 8 core Processor D 1548 12M Cache 2 0 GHz Memory 128GB ECC DDR4 RAM RDIMM Flash Memory 512MB CPU Replaceable No Memory Replaceable Yes Long DIMM slots 16 Hard drive slots 24 6 PCIe slots 4 ...

Page 12: ... reset 1 beep Advanced system reset 2 beeps All models 3 sec 10 sec Basic system reset 3 sec Press the reset button for 3 seconds a beep sound will be heard The following settings are reset to default System administration password admin TCP IP configuration Obtain the IP address settings automatically via DHCP TCP IP configuration Disable Jumbo Frame TCP IP configuration If port trunking is enabl...

Page 13: ... third and the tenth seconds The NAS will reset all the system settings to default as it does by web based system reset in Control Panel System Settings Backup Restore Restore to Factory Default except all the data are reserved The settings such as the users user groups and the network share folders previously created will be cleared To retrieve the old data after the advanced system reset create ...

Page 14: ...e the system status and information When the NAS is turned on check the following items to make sure the system status is normal Note that the following LED information is applicable only when users have properly installed the hard drive and connected the NAS to the network and the power supply ...

Page 15: ...lid 2 The disk volume has reached its full capacity 3 The disk volume is going to be full 4 The system fan is out of function 5 An error occurs when accessing read write the disk data 6 A bad sector is detected on the hard drive 7 The NAS is in degraded read only mode 2 member drives fail in a RAID 5 or RAID 6 configuration the disk data can still be read 8 Hardware self test error Flashes red eve...

Page 16: ...rocess Flashes orange The NAS is connected to the network Storage Expansion Port Status Orange Off No expansion enclosures are detected Orange Expansion enclosures are detected HDD Red Green Flashes red The NAS is being accessed from the network Red A hard drive read write error occurs Flashes green The disk data is being accessed Green The hard drive can be accessed ...

Page 17: ...hort beep 0 5 sec 3 The NAS data cannot be copied to the external storage device from the front USB port Long beep 1 5 sec 3 every 5 min The system fan is out of function Long beep 1 5 sec 2 1 The disk volume is going to be full 2 The disk volume has reached its full capacity 3 The hard drives on the NAS are in degraded mode 4 The user starts the hard drive rebuilding process 5 A hard drive is plu...

Page 18: ...AS before installing To determine how much memory is currently in the system log into QES QTS as administrator and go to Control Panel System Settings System Status to open the System Status window Under System Information check for System memory or Total memory Carefully follow the steps below 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and an...

Page 19: ... 5 Pull the handle outwards to remove the motherboard drawer 6 Unlock the RAM slot by pressing down on the retention clamps on the sides of the RAM slot If replacing RAM remove existing module from socket ...

Page 20: ...the module ii Line up the notch on the RAM to the break in the slot Ensure that first RAM module is inserted into slot 1 see below for slot positioning iii Set the stick into the slot and apply equal pressure onto both ends of the stick until the clamps on the side click and fully lock the RAM in ...

Page 21: ...he handle 9 Reconnect all cables back into the NAS 10 Power on NAS 11 To verify that the memory module is installed correctly and is recognized by the operating system log into QES QTS as administrator and go to Control Panel System Settings System Status System Information and check for System memory or Total memory ...

Page 22: ...e PCIe expansion slots so that users can add functionality to their NAS Refer to the compatibility list at http qnap com compatibility Follow the steps below to install add in card 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and any other cables attached to the device 3 Before opening the NAS wear an antistatic wrist strap and connect the croco...

Page 23: ...23 5 Pull the handle outwards to remove the motherboard drawer 6 Remove screw from the expansion slot cover and detach cover ...

Page 24: ...e slot Fully insert the expansion card to the expansion slot Fasten screw to lock in card 8 Slide the motherboard drawer back into the NAS and pull the handle up to close enclosure and insert screws on the handle 9 Reconnect all cables back into the NAS 10 Power on NAS ...

Page 25: ...r data loss due to misuse or improper installation of hard disks Note when a hard drive is installed in a QNAP NAS for the first time the hard drive will be automatically formatted and all the data on disk will be cleared For information on QTS NAS migration go to docs qnap com and check Migrating from Old NAS section 6 1 Hard Drive Bay Numbering Identify the hard drive position in the diagram bel...

Page 26: ...ront bay numbering 4 TES 3085U rear bay numbering The TES x85U series uses hard drive bays 1 4 on the front or the back of the unit to store the QES operating system The user will have the option to select the front or back drives for the operating system during QES quick setup The QTS operation system is stored across all drive members in the NAS Note TES x85U series supports either the QES or QT...

Page 27: ... No No Supports 2 5 inch SAS SATA Hard Drives Yes No Supports 2 5 inch SSD Yes Yes Supports Hot swapping Hard Drives RAID 1 or above Yes Yes 6 2 Install Hard Drives To install hard drives in NAS follow the steps below 1 Unlock drive tray and remove from enclosure ...

Page 28: ...28 2 Install a 3 5 or 2 5 disk drive to the tray 3 Insert the drive tray into the NAS close and lock the latch ...

Page 29: ...n See section 6 2 for detailed instructions on how to install a new drive One drive each in the RAID 1 pair QES only Follow instructions below for hot swapping 1 Log into QES QTS as administrator and check the storage pool status in Storage Manager Storage Storage Space There will be a list of all available storage pools 2 If one drive fails in RAID 1 5 up to two drives fail in RAID 6 RAID 10 Trip...

Page 30: ...t for two beeps after removing the faulty hard drive before inserting replacement drive into NAS The NAS should also beep twice after replacement hard drive is installed 8 The volume should automatically rebuild Go to Storage Manager Storage Storage Space to confirm ...

Page 31: ...s that will need to be replaced after recovery 2 Log into QTS as administrator and go to Storage Manager Storage Storage Space 3 Double click on the affected Storage Pool to open the Storage Pool Management window 4 In the Storage Pool Management window click on the Manage button and select Recover The process should take about 60 seconds for QTS to complete When recovery is completed the RAID gro...

Page 32: ...mmediate data backup hard drive replacement RAID crash 2 hard drives fail RAID crash RAID crash The chart below describes the events of an error when using RAID 6 RAID 6 Minimum 4 Disks QTS Standard One or two drives drive fail Degraded mode may still read and write Degraded mode may still read and write Two drives fail and there are bad sectors found in the other drive s Read only protect mode fo...

Page 33: ...lace Power Supply Unit To replace a failed power supply unit on the TES x85U series follow the steps below 1 Power off the NAS Wait for device to fully power down 2 Disconnect power cord s network cable s and any other cables attached to the device 3 Firmly press and hold the orange button on back of PSU towards the black handle Pull out power supply by pulling black handle ...

Page 34: ...34 4 Insert new power supply into NAS 5 Connect the power adaptor and cables to the NAS 6 Power on NAS ...

Page 35: ... message in the System Logs Redundant Power Supply Mode can be enabled in QES QTS under Control Panel System Settings Hardware General Enable Redundant Power Supply Mode It is not recommended for uses to enable this feature for only one PSU This function is disabled by default WARNING RISK OF ELECTRIC SHOCK The connectors on the back panel bracketed parts below contain high voltage Do NOT touch th...

Page 36: ... instant messenger Online Support http www qnap com Forum http forum qnap com Technical Support in the USA and Canada Online Support helpdesk qnap com TEL 1 909 595 2782 3 Address 168 University Parkway Pomona CA 91768 Service Hours 06 00 18 00 GMT 8 08 00 Pacific Time Monday to Friday ...

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