QNAP TR-004-US, User Manual

Page 1: ...External RAID Enclosure TR 002 TR 004 User Guide Document Version 4 23 12 2021 ...

Page 2: ...S 19 Connecting the RAID Enclosure to a Computer 20 Attaching the USB Cable Clip 21 Removing a USB Cable from the USB Cable Clip 23 4 RAID Configuration Supported RAID Types 25 Storage Modes 27 Storage Modes and Platform Support 27 Mode Switch 27 Configuring RAID Settings Using the Mode Switch 28 5 Basic Operations Eject Button 30 USB One Touch Copy Button 30 Set Button 30 LEDs 30 Audio Alert 31 S...

Page 3: ...8 Notices Limited Warranty 35 Disclaimer 35 GNU Public License 35 CE Notice 43 UKCA Notice 43 FCC Notice 43 VCCI Notice 44 BSMI Notice 44 SJ T 11364 2006 44 2 ...

Page 4: ...ssumes that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings War...

Page 5: ...enance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Component TR 002 TR 004 Ordering Information Ordering P N TR 002 TR 004 Storage Drive bays 2 x 3 5 inch...

Page 6: ...r position which is within one meter of the RAID enclosure The test device operated at low speed with the maximum number of drives installed Fans System 1 x 7 cm 12V DC smart fan System 1 x 12 cm 12V DC smart fan Warning To avoid potential injury or damage to the components do not touch the fans while the device is connected to a power source Operating temperature 0 C to 40 C 32 F to 104 F Relativ...

Page 7: ...04 12 Screws for 3 5 inch drives TR 002 8 TR 004 16 Quick Installation Guide QIG 1 Components Front Panel TR 002 No Component No Component 1 Status LED 4 Drive 2 LED 2 USB LED 5 Eject button 3 Drive 1 LED 6 USB One Touch Copy button QNAP External RAID Enclosure User Guide Product Overview 6 ...

Page 8: ...nent No Component 1 Status LED 5 Drive 3 LED 2 USB LED 6 Drive 4 LED 3 Drive 1 LED 7 Eject button 4 Drive 2 LED 8 USB One Touch Copy button Rear Panel TR 002 QNAP External RAID Enclosure User Guide Product Overview 7 ...

Page 9: ...5 Power input 2 Mode switch 6 USB cable clip slot 3 TR 002 USB 3 1 Gen 2 Type C port TR 004 USB 3 0 Type C port 7 Kensington security slot 4 Power switch 8 System fan Drive Numbering TR 002 QNAP External RAID Enclosure User Guide Product Overview 8 ...

Page 10: ...ves and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet To avoid serious injuries a trained service technician must disconnect all PSU cords from the...

Page 11: ...s or chemicals Hardware and peripherals NAS or computer Storage drives For details on compatible drives go to https www qnap com compatibility USB connector cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the RAID Enclosure 1 Place the RAID enclosure in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details s...

Page 12: ...nnecting the RAID Enclosure to a Computer 5 Power on the RAID enclosure 6 Optional Configure the RAID settings For details see RAID Configuration QNAP External RAID Enclosure User Guide Product Overview 11 ...

Page 13: ... inch Trays Warning Installing a drive deletes all data on the drive unless the RAID enclosure is in Individual or Software Control mode Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the RAID enclosure 2 Remove a drive tray a Optional Unlock the tray Note The preinstalled drive trays come unlocked Important Ensure that the drive tray keys are stored in a ...

Page 14: ...panels from the sides of the tray b Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels QNAP External RAID Enclosure User Guide Hardware Installation 13 ...

Page 15: ...ure the drive Important QNAP recommends attaching the screws to the drive trays during transport 4 Load the tray into the drive bay a Insert the tray into the bay b Push the handle QNAP External RAID Enclosure User Guide Hardware Installation 14 ...

Page 16: ...up to 30 seconds to detect the installation of the new drive Installing 2 5 inch Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive unless the RAID enclosure is in Individual or Software Control mode QNAP External RAID Enclosure User Guide Hardware Installation 15 ...

Page 17: ... enclosure 2 Remove a drive tray a Optional Unlock the tray Note The preinstalled drive trays come unlocked Important Ensure that the drive tray keys are stored in a safe place b Pull the handle to release the tray c Pull the tray out QNAP External RAID Enclosure User Guide Hardware Installation 16 ...

Page 18: ...ght fastening panel from the tray b Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws QNAP External RAID Enclosure User Guide Hardware Installation 17 ...

Page 19: ...4 Load the tray into the drive bay a Insert the tray into the bay b Push the handle c Optional Lock the tray QNAP External RAID Enclosure User Guide Hardware Installation 18 ...

Page 20: ...sconnecting and reconnecting the external device from the host device repeatedly within a short time QNAP recommends waiting 10 seconds before reconnecting the external device to the host device 1 Connect the RAID enclosure to the NAS a Connect a USB cable to the USB 3 0 Type C port on the RAID enclosure b Connect the USB cable to a USB port on the NAS c Optional Connect a second RAID enclosure to...

Page 21: ...ing the maximum RAID enclosure connections to four at a time Warning Boot failures may occur when disconnecting and reconnecting the external device from the host device repeatedly within a short time QNAP recommends waiting 10 seconds before reconnecting the external device to the host device 1 Connect the RAID enclosure to a computer a Connect a USB cable to the USB 3 0 Type C port on the RAID e...

Page 22: ...OS b Verify that the RAID enclosures are listed Attaching the USB Cable Clip Important The USB cable clip keeps the cable near the enclosure to avoid potential damage to the cable or any nearby components The clip is not intended to be removed after attaching it to the RAID enclosure 1 Insert the cable clip into the cable clip slot QNAP External RAID Enclosure User Guide Hardware Installation 21 ...

Page 23: ...2 Insert the cable into the clip 3 Fasten the clip to secure the cable QNAP External RAID Enclosure User Guide Hardware Installation 22 ...

Page 24: ...Removing a USB Cable from the USB Cable Clip 1 Release the cable clip 2 Remove the cable from the clip QNAP External RAID Enclosure User Guide Hardware Installation 23 ...

Page 25: ...QNAP External RAID Enclosure User Guide Hardware Installation 24 ...

Page 26: ...l disks function according to the capacity of the smallest disk For example if a RAID group contains five 2 TB disks and one 1 TB disk the total capacity will be 6 TB You can only use one disk type HDD or SSD in a RAID group Combining different types of disk in one RAID group is not supported QNAP recommends creating separate RAID groups for each capacity and type of disk Note The RAID enclosure d...

Page 27: ... you have two disks Important Deleting a RAID 1 group does not format the drives TR 002 TR 004 RAID 5 3 or more Data and parity information are striped across all disks The capacity of one disk is lost for parity This means that if any one disk fails it can be replaced and the data on it can be restored Striping means read speeds are increased with each additional disk RAID 5 is recommended for a ...

Page 28: ...static volume External Storage Use the RAID enclosure as an external hardware RAID device with a NAS or a Windows macOS or Linux based computer Storage Modes and Platform Support Configuration NAS Storage Mode External Storage Mode Software Control Required Yes Individual No Yes JBOD Yes Yes RAID 0 1 5 10 Yes Yes Multiple RAID Groups No Yes Mode Switch You can configure RAID settings manually usin...

Page 29: ...ve must be installed in the RAID enclosure for it to be recognized by QNAP External RAID Manager Do not use QNAP External RAID Manager at the same time as any other RAID management software Doing so may affect the response time of QNAP External RAID Manager Configuring RAID Settings Using the Mode Switch Switching From Individual Mode to a RAID Mode or Software Control Mode Warning Configuring RAI...

Page 30: ...enclosure beeps once Tip Stop here if you want to keep the RAID enclosure in Individual mode 4 Set the Mode switch to Software Control or the desired RAID setting 5 Press and hold the Set button for three seconds The expansion enclosure beeps once Note Pressing the Set button is not necessary when switching to Software Control mode 6 Verify that the settings have been applied a Open QNAP External ...

Page 31: ...unning QTS 4 4 1 or later that has a USB One Touch Copy button Set Button The Set button is used for configuring the RAID settings from the rear panel of the external RAID enclosure For details see Mode Switch LEDs LEDs indicate system status and related information when the external RAID enclosure is powered on The following LED information applies only when the drive is correctly installed and w...

Page 32: ... repeating The RAID rebuilding process started The RAID rebuilding process finished Standby Mode The RAID enclosure features standby mode to help reduce noise and power consumption When the RAID enclosure enters standby mode the system fan and installed HDDs stop spinning and system processes are paused Upon waking the RAID enclosure returns to the previous system state and any paused processes ar...

Page 33: ...uations RAID 1 One member drive fails RAID 5 One member drive fails RAID 10 One member drive fails Two member drives fail one in bay 1 or 2 and one in bay 3 or 4 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage External Storage 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the ...

Page 34: ... www qnap com compatibility NAS Migration Compatibility https www qnap com go nas migration Expansion Unit Compatibility https www qnap com go compatibility expansion Service Portal https service qnap com Product Support Status https www qnap com go product eol php Downloads https download qnap com Community Forum https forum qnap com QNAP Accessories Store https shop qnap com QNAP External RAID E...

Page 35: ...indows and macOS utility that allows you to view and configure QNAP RAID enclosures Storage Snapshots QTS and QuTS hero utility that allows you to view and configure QNAP external RAID enclosures connected to a QNAP NAS QNAP External RAID Enclosure User Guide Glossary 34 ...

Page 36: ...akes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any individua...

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Page 38: ...he Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicit...

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Page 41: ...o find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either way 9 Termination You may not propagate or modify a covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your r...

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Page 44: ... 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and...

Page 45: ...dio television technician for help Important Any modifications made to this device that are not approved by QNAP Systems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI Notice VCCI B BSMI Notice SJ T 11364 2006 本产品符合中国 RoHS 标准 以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求 本产品上会附有 环境友好使用期限 的标签 此期限是估算这些物质 不会有泄漏或突变 的年限 本产品可能 包含有较短的环境友好使用期限的可替换元件 像是电池或灯管 这些元件将会单独标示出来 Q...

Page 46: ...示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 QNAP External RAID Enclosure User Guide Notices 45 ...