QNAP TS-1886XU-RP, User Manual

Page 1: ...TS 1886XU RP User Guide Document Version 2 02 03 2020 ...

Page 2: ...r 19 Attaching the Case Cover 20 Replacing Memory Modules 22 Replacing Expansion Cards 24 Hot Swapping Redundant Power Supply Units 27 Rail Kits 28 Expansion Unit Installation 28 QTS Installation 33 Installing QTS Using Qfinder Pro 34 Installing QTS Using the Cloud Key 35 4 Basic Operations Power Button 37 Reset Button 37 LEDs 37 Audio Alert 39 5 Troubleshooting Hot swapping Failed Drives 40 Forci...

Page 3: ...QTS 42 7 Notices Limited Warranty 43 Disclaimer 43 GNU Public License 43 CE Notice 51 FCC Notice 51 VCCI Notice 51 BSMI Notice 52 SJ T 11364 2006 52 2 ...

Page 4: ...e systems This guide also assumes that the user is trained to recognize hazards including the appropriate actions the user needs to take to prevent personal injury and damage to data and property Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other cr...

Page 5: ... state drives for delivering excellent SSD caching and data tiering performance Hardware Specifications Warning If your QNAP product has hardware defects return the product to QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not respon...

Page 6: ... boot OS protection Storage Drive bays 12 x 3 5 inch SATA 6 Gbps 6 x 2 5 inch SATA 6 Gbps Tip The drive bays are backward compatible with SATA 3 Gbps drives Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives 2 5 inch bays 2 5 inch SATA solid state drives SSD cache acceleration support 3 5 inch drive bays 1 to 12 2 5 inch...

Page 7: ...ower Reset Dimensions Form factor 2U Rackmount Dimensions H x W x D 88 3 x 482 x 549 7 mm 3 48 x 18 98 x 21 64 in Net weight 12 73 kg 28 06 lbs Others Rail compatibility RAIL B02 Note Rail kits are not included with the NAS and must be purchased separately For details contact an authorized reseller or go to http shop qnap com Information on rail kit installation can be found in the installation gu...

Page 8: ...erated at low speed with the maximum number of drives installed Fans System 3 x 60 mm 12V DC fans Warning To avoid potential injury or damage to components do not touch the fans while the NAS is connected to a power source Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Tip Model specifications are subject ...

Page 9: ...t No Component 1 3 5 inch drive LEDs 4 LAN LED 2 Power button 5 Expansion unit LED 3 Status LED Rear Panel No Component No Component 1 USB 3 1 Gen 1 Type A port 4 Power supply unit 2 TS 1886XU RP User Guide Product Overview 8 ...

Page 10: ...rposes 3 Power supply unit 1 6 Reset button Rear Panel Network Interface No Component Specifications 1 Ethernet port 3 GbE RJ45 2 Ethernet port 1 GbE RJ45 3 Ethernet port 6 10GbE SFP 4 Ethernet port 5 10GbE SFP 5 Ethernet port 2 GbE RJ45 6 Ethernet port 4 GbE RJ45 TS 1886XU RP User Guide Product Overview 9 ...

Page 11: ...peed LED 4 10 Gigabit Ethernet activity LED 2 Gigabit Ethernet activity LED 5 Drive status LED 3 10 Gigabit Ethernet speed LED 6 Drive activity LED System Board No Component Specifications 1 Memory slot 1 Long DIMM DDR4 TS 1886XU RP User Guide Product Overview 10 ...

Page 12: ...4 Memory slot 4 Long DIMM DDR4 5 PCIe slot 4 PCIe 3 0 x8 Note A 10GbE SFP SmartNIC card is pre installed in this PCIe slot 6 PCIe slot 3 PCIe 3 0 x4 7 PCIe slot 2 PCIe 3 0 x8 8 PCIe slot 1 PCIe 3 0 x4 Drive Numbering Front panel 3 5 inch drive bays TS 1886XU RP User Guide Product Overview 11 ...

Page 13: ...bstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Flat head screwdriver Anti static wrist strap Setting Up the NAS 1 Place your NAS device in an environment that meets the requirements For details see Installation Re...

Page 14: ...al Replace expansion cards For details see Replacing Expansion Cards 4 Optional Replace memory modules For details see Replacing Memory Modules 5 Optional Install the NAS on a rack For details see Rail Kits 6 Optional Connect the expansion units For details see Expansion Unit Installation 7 Connect the power cord and all applicable cables 8 Power on the NAS For details see Front Panel 9 Install QT...

Page 15: ... Hard Drives and Solid State Drives on 3 5 inch Trays For the list of compatible drive models go to https www qnap com compatibility Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a...

Page 16: ...b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay b Push the handle 5 Power on the NAS TS 1886XU RP User Guide Installation and Configuration 15 ...

Page 17: ...serve electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws TS 1886XU RP User Guide Installation and Conf...

Page 18: ...4 Load the tray into the bay a Insert the tray into the bay b Push the handle 5 Power on the NAS TS 1886XU RP User Guide Installation and Configuration 17 ...

Page 19: ...serve electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws TS 1886XU RP User Guide Installation and Conf...

Page 20: ...4 Load the tray into the bay a Insert the tray into the bay b Push the handle 5 Power on the NAS Removing the Case Cover TS 1886XU RP User Guide Installation and Configuration 19 ...

Page 21: ...om the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the NAS Attaching the Case Cover TS 1886XU RP User Guide Installation and Configuration 20 ...

Page 22: ...e NAS 2 Slide the cover forward 3 Tighten the screws 4 Connect all cables and external attachments 5 Connect the power cord to the electrical outlet 6 Power on the NAS TS 1886XU RP User Guide Installation and Configuration 21 ...

Page 23: ...mponents Important Ensure the following when replacing memory modules When installing only one module use slot 1 When installing two modules use slots 1 and 3 Ensure that the modules are identical When installing four modules use slots 1 and 3 for the first pair and slots 2 and 4 for the second pair Ensure that each pair uses identical modules For details on slot numbering see System Board 1 Remov...

Page 24: ...rs are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 4 Attach the case cover For details see Attaching the Case Cover 5 Verify that the module is recognized by the NAS a Log on to QTS as administrator TS 1886XU RP User Guide Installation and Configuration 23 ...

Page 25: ... For details see System Board Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover For deta...

Page 26: ...nsion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws d Verify that the bracket does not move TS 1886XU RP User Guide Installation and Configuration 25 ...

Page 27: ...he card into the slot c Attach the screw 8 Attach the top cover For details see Attaching the Case Cover 9 Connect all cables and external attachments 10 Connect the power cord to the electrical outlet 11 Power on the NAS TS 1886XU RP User Guide Installation and Configuration 26 ...

Page 28: ...ce technician must disconnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the latch toward the handle and then pull the PSU out 4 Insert the new PSU TS 1886XU RP User Guide Installation and Configuration 27 ...

Page 29: ...s are not included with the JBOD enclosure and must be purchased separately For details contact an authorized reseller or go to http shop qnap com You can find installation information in the rail kit package Expansion Unit Installation The TS 1886XU RP is compatible with both SAS expansion units and USB expansion units For details please see table below You can purchase storage expansion accessor...

Page 30: ...EXP 1210U RP TL D400S Uses a SAS 6 Gbps SFF 8088 interface Supports SATA HDD SSD 1 x SFF 8088 connector cable QXP 400eS A1164 host bus adapter 2 TL D800S 2 x SFF 8088 connector cables QXP 800eS A1164 host bus adapter TL D1600S 4 x SFF 8088 to SFF 8644 connector cables QXP 1600eS host bus adapter TL R400S 1 x SFF 8088 connector cable QXP 400eS A1164 host bus adapter RAIL B02 TL R1200S RP 3 x SFF 80...

Page 31: ...SB 3 1 Type C interface Supports SATA USB 3 1 Gen 2 Type A to Type C cable TL R1200C RP USB 3 1 Gen 2 Type A to Type C cable RAIL B02 Connecting SAS Expansion Units The TS 1886XU RP supports a maximum of eight SAS expansion units To connect SAS expansion units a storage expansion card must be installed in the NAS 1 Install a storage expansion card on the PCIe slot For details see Installing Expans...

Page 32: ...of two SATA JBOD expansion units To connect SATA JBOD expansion units a host bus adapter must be installed on the NAS For details on the required accessories see Expansion Unit Installation 1 Power off the NAS 2 Install a host bus adapter on the PCIe slot Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device Third party host bus adapters are no...

Page 33: ...its are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting USB Expansion Units The TS 1886XU RP supports a maximum of two USB expansion units 1 Connect the expansion unit to the NAS a Connect the USB cable to the USB Type C port on the expansion unit b Connect the USB cable to a USB Type...

Page 34: ...twork you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard Computer Network cable Qfinder Pro installer Cloud installation If the NAS is connected to the internet you can do the following Scan the QR code on the NAS Specify the Cloud Key Log into your myQNAPcloud account Use myQNAPcloud Link to remotely access your NAS Complete the ste...

Page 35: ...The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 7 Click Next 8 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 9 Click Next 10 Sele...

Page 36: ...n to this page to complete the installation after creating an account 6 Specify the myQNAPcloud device name for the NAS Note The myQNAPcloud device name is used when remotely accessing the NAS For security purposes the myQNAPcloud Link remote connection service will be disabled on your NAS after initialization You can enable it by connecting to QTS through LAN and then installing myQNAPcloud Link ...

Page 37: ...automatically DHCP 14 Click Next 15 Select the types of devices that you will use to access shared folders on the NAS 16 Click Next 17 Review the settings 18 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 19 Click Confirm QTS is installed TS 1886XU RP User Guide Installation and Configuration 36 ...

Page 38: ...gs automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data af...

Page 39: ...or occurred Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The NAS is starting up The NAS is not configured A drive is not formatted Green The NAS is ready Off All drives are in standby mode LAN Orange A read write error occured while another device is accessing data Flashes orange The NAS is being access...

Page 40: ...vity Green A network connection has been established Flashes green The network link is active Off There is no network connection Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device f...

Page 41: ... Wait for 20 seconds or until the NAS beeps twice 7 Remove the failed drive from the drive tray 8 Insert the new drive into the drive tray 9 Install the new drive The NAS beeps twice 10 Go to Main Menu Storage Manager Storage Space 11 Locate the volume that contains the new drive and then verify that the status is Rebuilding Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or my...

Page 42: ...o degraded mode or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Community Forum https f...

Page 43: ... was used to register for a myQNAPcloud account myQNAPcloud Link Enables you to access the NAS over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 1886XU RP User Guide Glossary 42 ...

Page 44: ...QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any ind...

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Page 46: ...e work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License ...

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Page 48: ...urs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abili...

Page 49: ...vered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless an...

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Page 51: ...ublished by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed o...

Page 52: ...on against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user ...

Page 53: ...限 本产品 可能包含有较短的环境友好使用期限的可替换元件 像是电池或灯管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 1886XU RP User Guide Notices 52 ...