QNAP TS-251D, User Manual

Page 1: ...TS 251D User Guide Document Version 2 03 07 2020 ...

Page 2: ...ion Cards 20 Replacing Memory Modules 26 QTS Installation 32 Installing QTS Using Qfinder Pro 32 Installing QTS Using the Cloud Key 33 Installing QTS Using an HDMI Connection 35 4 Basic Operations Power Button 36 Reset Button 36 USB One Touch Copy Button 36 LEDs 37 Audio Alert 38 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 39 Hot Swapping Failed Drives 39 Recovering Unin...

Page 3: ...Limited Warranty 42 Disclaimer 42 GNU Public License 42 CE Notice 50 FCC Notice 50 VCCI Notice 51 BSMI Notice 51 SJ T 11364 2006 51 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Ordering P N CPU Memory Power supply TS 251D 2G Intel Celeron J4005 2 GB Single TS 251D 4G Intel Celeron J4005 4 GB Single Component TS 251D 2G TS 251D 4G Processor CPU Intel Celeron J4005 Frequency Dual cor...

Page 6: ...GbE RJ45 External I O Ports Expansion Slots PCIe slots 1 x PCIe 2 0 x4 Tip For the list of compatible expansion cards go to https www qnap com compatibility USB ports Front 1 x USB 3 0 Type A Note This USB port supports One Touch Copy Rear 3 x USB 2 0 Type A 1 x USB 3 0 Type A HDMI ports 1 x HDMI 2 0 up to 3840 x 2160 resolution at 60Hz Interface IR sensor 1 Note The QNAP RM IR004 remote control i...

Page 7: ...s of the battery manufacturer Sound level 16 7 db A Note The sound level was tested at a bystander position which is within one meter of the NAS The test NAS operated at low speed with the maximum number of drives installed Fans System 1 x 70 mm 12V DC fan Warning To avoid potential injury or damage to components do not touch the fans while the NAS is connected to a power source Operating temperat...

Page 8: ...or 2 5 inch drives 6 Quick Installation Guide QIG 1 Components Front Panel No Component No Component 1 Power button 5 Drive 1 LED 2 Status LED 6 Drive 2 LED 3 LAN LED 7 USB 3 0 One Touch Copy Type A port 4 USB One Touch Copy LED 8 USB One Touch Copy button TS 251D User Guide Product Overview 7 ...

Page 9: ... 2 0 x4 slot 3 Memory slot 1 2 Memory slot 2 Rear Panel No Component No Component 1 Ethernet Port RJ45 6 USB 3 0 Type A port 2 Gigabit Ethernet LEDs 7 HDMI 2 0 port 3 Kensington security slot 8 Reset button TS 251D User Guide Product Overview 8 ...

Page 10: ...ns and installation and maintenance procedures should have physical access to the device To avoid potential injury or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only...

Page 11: ...F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips...

Page 12: ...ch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS 251D User Guide Product Overview 11 ...

Page 13: ...5 inch hard drives and 2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the front cover a Locate the locking mechanism on the left side of the NAS b Slide the lock down to release the front cover c Slide the ...

Page 14: ...rive tray by simultaneously pressing the latch and pulling the tray 4 Install a drive on the tray a Remove the fastening panels from the sides of the drive tray TS 251D User Guide Installation and Configuration 13 ...

Page 15: ...b Attach the fastening panels to lock the drive to the tray c Attach the screws TS 251D User Guide Installation and Configuration 14 ...

Page 16: ...5 Slide the tray into the drive bay 6 Attach the front cover a Align the front cover with the grooves on the case and then slide to the right TS 251D User Guide Installation and Configuration 15 ...

Page 17: ...h Hard Drives or Solid State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the front cover TS 251D User Guide Installation and Configuration 16 ...

Page 18: ... NAS b Slide the lock down to release the front cover c Slide the front cover to the left and then pull d Remove the cover 3 Remove a drive tray by simultaneously pressing the latch and pulling the tray TS 251D User Guide Installation and Configuration 17 ...

Page 19: ...g panel from the drive tray b Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws to lock the drive to the tray TS 251D User Guide Installation and Configuration 18 ...

Page 20: ...5 Slide the tray into the drive bay 6 Attach the front cover a Align the front cover with the grooves on the case and then slide to the right TS 251D User Guide Installation and Configuration 19 ...

Page 21: ... the company website are shipped with the brackets necessary to fit all QNAP NAS models The TS 251D series uses low profile flat brackets Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components TS 251D User Guide Installation and Configuratio...

Page 22: ... the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the front cover a Locate the locking mechanism on the left side of the NAS b Slide the lock down to unlock the front cover c Slide the front cover to the left and then pull 5 Remove the case cover a Remove the screws that secure the case cover to the chassis TS 251D User Guide Installation and Conf...

Page 23: ... it from the chassis c Pull the cover to the left to remove it 6 Position the NAS on its right side 7 Remove the PCIe slot cover a Remove the screw b Remove the cover from the slot TS 251D User Guide Installation and Configuration 22 ...

Page 24: ... flat bracket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS 251D User Guide Installation and Configuration 23 ...

Page 25: ... Hold the expansion card by the edges b Insert the card into the slot c Attach the screw 10 Place the NAS in its normal upright position 11 Attach the case cover a Push the cover to the right to attach it to the chassis TS 251D User Guide Installation and Configuration 24 ...

Page 26: ...forward to secure it c Attach the screws to the back of the NAS 12 Attach the front cover a Align the cover with the grooves on the case b Slide the cover to the right TS 251D User Guide Installation and Configuration 25 ...

Page 27: ...emory slots You can increase the memory capacity of the NAS by upgrading the memory modules When using two modules use only QNAP modules of the same type and capacity to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers Warning TS 251D User Guide Installation and Configuration 26 ...

Page 28: ... moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the front cover a Locate the locking mechanism on the left side of the NAS b Slide the lock down to unlock the front cover c Slide the front cover to the...

Page 29: ...ly pressing the latch and pulling the tray 6 Position the NAS on its right side 7 Optional Remove an existing module a Push the retention clips outward simultaneously to release the module TS 251D User Guide Installation and Configuration 28 ...

Page 30: ...eased may damage the module and the motherboard 8 Hold the module by the edges and then carefully slide it out of the slot 9 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot TS 251D User Guide Installation and Configuration 29 ...

Page 31: ...ck the module into place 10 Place the NAS in its normal upright position 11 Load drive trays back into the NAS 12 Attach the front cover a Align the cover with the grooves on the case b Slide the cover to the right TS 251D User Guide Installation and Configuration 30 ...

Page 32: ...c Slide the lock up 13 Connect all cables and external attachments 14 Power on the NAS TS 251D User Guide Installation and Configuration 31 ...

Page 33: ...ct the NAS to the required hardware Complete the steps in the Smart Installation Guide wizard Monitor HDMI cable USB keyboard or Remote control not available on all models Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is c...

Page 34: ...nstalling QTS 16 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the NAS using a mobile device The...

Page 35: ...14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 10 Click Next 11 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 12 C...

Page 36: ...ess Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Snapshots For details on enabling multimedia functions on QTS see the System Administration section of the QTS User Guide 6 Select Configure later For details on configuring disks see the Storage Snapshots section of the QTS User Guide 7 Review the settings 8 Click Next 9 Revi...

Page 37: ...ings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data ...

Page 38: ...capacity The system fan is not functioning An error occured when accessing read write the data A bad sector is detected on the hard drive One drive failed under any RAID condition other than RAID 1 Both drives failed A hardware self test error occurred Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 Flashes green every 0 5 seconds The NAS is starting up ...

Page 39: ...escription Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reac...

Page 40: ... is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the failed drive from the drive tray 8 Insert the new drive into the drive tray 9 Install the new drive The NAS beeps twice 10 Go to Main Menu Storage Manager Storage Space 11 Locate the volume that contains the new drive and then verify that the s...

Page 41: ...ved Drives RAID 0 Yes 1 RAID 1 Yes 1 Support and Other Resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Community Forum https forum qnap com TS 251D User Guide Troubleshooting 40 ...

Page 42: ...plex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 251D User Guide Glosssary 41 ...

Page 43: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

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Page 45: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

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Page 47: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

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Page 51: ...talled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference ...

Page 52: ...有泄漏或突变 的年限 本产品 可能包含有较短的环境友好使用期限的可替换元件 像是电池或灯管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 TS 251D User Guide Notices 51 ...

Page 53: ...部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 251D User Guide Notices 52 ...