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Installation Requirements

Category

Item

Environment

• Room temperature: 0˚C to 40˚C (32˚F to 104˚F)

• Non-condensing relative humidity: 5% to 95%

• Wet-bulb temperature: 27˚C (80.6˚F)

• Flat, anti-static surface without exposure to direct sunlight, liquids,

or chemicals

• Free from objects that may obstruct NAS ventilation or apply

pressure to the NAS or power cord

Hardware and peripherals

• Storage drives

For the list of compatible drive models, go to 

https://

www.qnap.com/compatibility

.

• Network cable

Tools

• Phillips #1 or #2 screwdriver

• Flat head screwdriver

• Anti-static wrist strap

Setting Up the NAS

1.

Place your NAS device in an environment that meets the requirements. 
For details, see 

Installation Requirements

.

2.

Install the drives. 
For details, see the following topics:

Installing 3.5-inch Hard Drives on 3.5-inch Trays

Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays

For the list of compatible drive models, go to 

https://www.qnap.com/compatibility

.

3.

Connect the NAS to the network.

4.

Optional: Connect USB expansion units. 
For details, see 

Connecting USB Expansion Units

.

5.

Connect the power cord and all applicable cables.

6.

Power on the NAS. 
For details, see 

Front Panel

.

7.

Install QTS. 
For details, see 

QTS Installation

.

TS-x31K User Guide

Product Overview   

12

Summary of Contents for TS- 31K Series

Page 1: ...1K TS 231K TS 431K User Guide Document Version 2 30 03 2020 Questo manuale d istruzione è fornito da trovaprezzi it Scopri tutte le offerte per QNAP TS 231K o cerca il tuo prodotto tra le migliori offerte di Server ...

Page 2: ...TS Installation 21 Installing QTS Using Qfinder Pro 21 Installing QTS Using the Cloud Key 22 4 Basic Operations Power Button 25 Reset Button 25 LEDs 26 USB One Touch Copy Button 27 Audio Alert 27 5 Troubleshooting Hot swapping Failed Drives 29 Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 29 Recovering Unintentionally Removed Healthy Drives 30 Support and Other Resources 30 6 Glossary Cloud...

Page 3: ...FCC Notice 40 VCCI Notice 41 BSMI Notice 41 SJ T 11364 2006 41 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...o QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Co...

Page 6: ... 5 Gbps Note This USB port supports One Touch Copy Rear panel 2 x USB 3 2 Gen 1 5 Gbps Interface Buttons Power Reset USB One Touch Copy Dimensions Form factor Tower Dimensions H x W x D 169 x 73 x 219 mm 6 65 x 2 87 x 8 62 in 169 x 102 x 219 mm 6 65 x 4 02 x 8 62 in 169 x 160 x 219 mm 6 65 x 6 3 x 8 62 in Net weight 1 04 kg 2 29 lb 1 28 kg 2 82 lb 3 kg 6 61 lbs Others Power supply unit 36W 100 240...

Page 7: ... tested at a bystander position which is within one meter of the NAS The test NAS operated at low speed with the maximum number of drives installed Fans System 1 x 50mm 12V DC smart fan System 1 x 70mm 12V DC smart fan System 1 x 120 mm 12V DC smart fan Warning To avoid potential injury or damage to components do not touch the fans while the NAS is connected to a power source Operating temperature...

Page 8: ...tton 3 USB LED 7 USB 3 2 Gen 1 One Touch Copy Type A port 4 Drive LED TS 231K No Component No Component 1 Status LED 5 Drive 2 LED 2 LAN LED 6 Power button 3 USB LED 7 USB One Touch Copy button 4 Drive 1 LED 8 USB 3 2 Gen 1 One Touch Copy Type A port TS x31K User Guide Product Overview 7 ...

Page 9: ...t 1 Status LED 6 Drive 3 LED 2 LAN LED 7 Drive 4 LED 3 USB LED 8 Power button 4 Drive 1 LED 9 USB One Touch Copy button 5 Drive 2 LED 10 USB 3 2 Gen 1 One Touch Copy Type A port Rear Panel TS 131K TS x31K User Guide Product Overview 8 ...

Page 10: ... input 3 Gigabit Ethernet LEDs 6 Kensington security slot TS 231K TS 431K No Component No Component 1 Reset button 5 USB 3 2 Gen 1 Type A ports 2 Gigabit Ethernet Port 1 RJ45 6 Power input 3 Gigabit Ethernet Port 2 RJ45 7 Kensington security slot 4 Gigabit Ethernet LEDs TS x31K User Guide Product Overview 9 ...

Page 11: ...Drive Numbering TS 131K TS 231K TS x31K User Guide Product Overview 10 ...

Page 12: ... AC power adapter 1 Power cord 1 Ethernet cable 1 x 1GbE Cat 5e Screws for 3 5 inch drives TS 131K 4 TS 231K 8 TS 431K 16 Screws for 2 5 inch drives TS 131K 3 TS 231K 6 TS 431K 12 Quick Installation Guide QIG 1 TS x31K User Guide Product Overview 11 ...

Page 13: ...rewdriver Anti static wrist strap Setting Up the NAS 1 Place your NAS device in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays For the list of compatible drive models go to https www...

Page 14: ...hard drives and 2 5 inch solid state drives Installing 3 5 inch Drives on a 3 5 inch Tray Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Optional Unlock the tray Note The preinstalled drive trays come unlocked Important Ensure the drive tray keys are stored in a safe...

Page 15: ...ng panels from the sides of the drive tray b Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels TS x31K User Guide Installation and Configuration 14 ...

Page 16: ...d Optional Attach the screws to further secure the drive 4 Load the tray into the bay a Insert the tray into the bay b Push the handle TS x31K User Guide Installation and Configuration 15 ...

Page 17: ...es and Solid State Drives on 2 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray TS x31K User Guide Installation and Configuration 16 ...

Page 18: ...unlocked Important Ensure the drive tray keys are stored in a safe place b Pull the handle to release the tray c Pull the tray out 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TS x31K User Guide Installation and Configuration 17 ...

Page 19: ... the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay b Push the handle TS x31K User Guide Installation and Configuration 18 ...

Page 20: ...xpansion units For details please see table below You can purchase storage expansion accessories from QNAP or an authorized reseller For details on expansion unit compatibility go to https www qnap com go compatibility expansion TS x31K User Guide Installation and Configuration 19 ...

Page 21: ... C cable 1 Connecting USB Expansion Units The TS x31K supports a maximum of two USB expansion units Note For details about USB expansion units compatability see https www qnap com go compatibility expansion 1 Connect the expansion unit to the NAS a Connect the USB cable to the USB Type B or USB Type C port on the expansion unit b Connect the USB cable to a USB 3 2 Gen 1 Type A port on the NAS 2 Po...

Page 22: ... CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area network Note To download Qfinder Pro go to https www qnap com utilities 4 Locate the NAS in the list and then double click the nam...

Page 23: ...lick Next 15 Review the settings 16 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 17 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installat...

Page 24: ...estarts after the download is complete If a newer version is not available the wizard automatically displays the Smart Installation Guide To install the out of the box version click Skip 9 Click Start Smart Installation Guide 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a ...

Page 25: ...A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 20 Click Confirm QTS is installed TS x31K User Guide Installation and Configuration 24 ...

Page 26: ...xample if the MAC address of adapter 1 is 11 22 33 44 55 66 then the admin password will be 112233445566 Tip You can find the MAC address of adapter 1 using Qfinder Pro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is r...

Page 27: ...t functioning An error occured when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds ...

Page 28: ...upports incremental backups The NAS only copies files that were modified or added after the last backup Audio Alert Duration Frequency Description Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port bu...

Page 29: ...TS x31K User Guide Basic Operations 28 ...

Page 30: ... 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the failed drive from the drive tray 8 Insert the new drive into the drive tray 9 Install the new drive The NAS beeps twice 10 Go to Main Menu Storage Manager Storage Space 11 Locate the volume that contains the new drive and then verify that the status is Rebuilding Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or ...

Page 31: ...r an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Co...

Page 32: ...plex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x31K User Guide Glossary 31 ...

Page 33: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 34: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 35: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 36: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 37: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 38: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Page 39: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 40: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 41: ...talled and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference ...

Page 42: ...有泄漏或突变 的年限 本产品 可能包含有较短的环境友好使用期限的可替换元件 像是电池或灯管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 TS x31K User Guide Notices 41 ...

Page 43: ...部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x31K User Guide Notices 42 ...

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