QNAP TS-464U, User Manual

Page 1: ...TS x64U TS 464U TS 464U RP TS 1264U RP User Guide Document Version 1 28 03 2022...

Page 2: ...the TS 1264U RP 29 Hot Swapping Redundant Power Supply Units 33 Expansion Unit Installation 34 Installing Handles 37 Rail Kits 39 QTS Installation 39 Installing QTS Using Qfinder Pro 39 Installing QTS...

Page 3: ...her Resources 56 7 Glossary Cloud Key 57 myQNAPcloud 57 myQNAPcloud Link 57 Qfinder Pro 57 QNAP ID 57 QTS 57 8 Notices Limited Warranty 58 Disclaimer 58 GNU Public License 58 CE Notice 66 UKCA Notice...

Page 4: ...t the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important n...

Page 5: ...aintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage o...

Page 6: ...mpatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives Note For the list of compatible drive models and expansion cards go to https ww...

Page 7: ...n guide included in the rail kit package For details go to https www qnap com go product rail kit Power supply unit 1 x 250W 100 240V AC 50 60Hz 2 x 250W 100 240V AC 50 60Hz 2 x 300W 100 240V AC 50 60...

Page 8: ...RP 4G 12 TS 1264U RP 4G 36 Quick Installation Guide QIG 1 Components Front Panel TS 464U 4G TS 464U RP 4G No Component No Component 1 Status LED 5 Drive 4 LED 2 Drive 1 LED 6 LAN LED 3 Drive 2 LED 7 P...

Page 9: ...onent 1 Drive LEDs 4 LAN LED 2 Power button 5 Expansion unit LED 3 Status LED Rear Panel TS 464U 4G No Component No Component 1 Reset button 6 PCIe low profile flat cover 2 HDMI port 7 Power input TS...

Page 10: ...Ethernet activity LED TS 464U RP 4G No Component No Component 1 Reset button 6 PCIe low profile flat cover 2 HDMI port 7 Power supply unit 2 3 2 5 Gigabit Ethernet ports RJ45 8 Power supply unit 1 4...

Page 11: ...net activity LED 2 Reset button 7 Power supply unit 1 3 HDMI port 8 Power supply unit 2 4 2 5 Gigabit Ethernet ports RJ45 9 USB 3 2 Gen 2 Type A ports 5 2 5 Gigabit Ethernet speed LED 10 USB 2 0 Type...

Page 12: ...slot 1 PCIe 3 0 x2 2 Memory slot 1 Channel A DIMM 1 TS 1264U RP 4G No Component No Component 1 Memory slot 2 Channel B DIMM 1 3 PCIe slot 1 PCIe 3 0 x2 2 Memory slot 1 Channel A DIMM 1 Drive Numberin...

Page 13: ...ponents ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Po...

Page 14: ...re 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap co...

Page 15: ...3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS x64U User Guide Product Overview 14...

Page 16: ...and 2 5 inch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid dama...

Page 17: ...a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x64U User Guide Inst...

Page 18: ...tic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body par...

Page 19: ...a Place the tray on the drive so that the holes on the tray are aligned with those on the drive b Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS x64U User Guide Inst...

Page 20: ...ry modules from authorized resellers For details on slot numbering see System Board Warning Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components K...

Page 21: ...er a Loosen the screws TS 464U 4G TS 464U RP 4G TS 1264U RP 4G b Slide the cover back c Lift the cover off the device 5 Remove an existing module a Push the retention clips outward simultaneously to r...

Page 22: ...module that is not completely released may damage the module and the system board c Hold the module by the edges d Carefully slide the module out of the slot Warning Do not touch the internal compone...

Page 23: ...that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the case cover a Place the cover on...

Page 24: ...attachments 9 Power on the device 10 Verify that the module is recognized by the device a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the va...

Page 25: ...m moving fan blades Other moving components Keep your hands and other body parts away from other moving components Note Check the expansion card power supply requirements and compatibility list before...

Page 26: ...rews that secure the module to the chassis b Remove the module from the chassis 6 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot TS...

Page 27: ...ket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS x64U User Guide Ins...

Page 28: ...Hold the card by the edges b Insert the card into the riser card slot c Attach the screw 9 Attach the expansion card module a Insert the module into the chassis b Attach the screws that secure the mod...

Page 29: ...ver on the device b Slide the cover forward c Tighten the screws 11 Connect all cables and external attachments 12 Connect the power cord to the electrical outlet 13 Power on the device TS x64U User G...

Page 30: ...ing fan blades Other moving components Keep your hands and other body parts away from other moving components Note Check the expansion card power supply requirements and compatibility list before inst...

Page 31: ...e screw that secures the cover to the bracket b Pull the cover away from the slot 6 Optional Attach the QNAP bracket to the expansion card a Remove all screws of the existing bracket TS x64U User Guid...

Page 32: ...h the QNAP bracket to the card using the same screws d Verify that the bracket does not move 7 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the scre...

Page 33: ...ver on the device b Slide the cover forward c Tighten the screws 9 Connect all cables and external attachments 10 Connect the power cord to the electrical outlet 11 Power on the device TS x64U User Gu...

Page 34: ...ician must disconnect all PSU cords before installing or replacing system components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the power supply unit PSU that you a...

Page 35: ...ion units For details please see table below You can purchase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com For the list of compatible expansi...

Page 36: ...L D800S Uses a SATA 6 Gbps SFF 8088 interface Supports SATA HDD SSD 2 x SFF 8088 connector cables QXP 800eS A1164 host bus adapter TL D1600S Uses a SATA 6 Gbps SFF 8088 interface Supports SATA HDD SSD...

Page 37: ...sion Unit Installation 1 Power off the NAS 2 Install a host bus adapter on the PCIe slot For details see Installing Expansion Cards on the TS 464U and TS 464U RP and Installing Expansion Cards on the...

Page 38: ...e listed Installing Handles Installing handles enables you to better grip and further secure the NAS on a rack Handles on the TS 464U 4G and TS 464U RP 4G require manual installation 1 Power off the N...

Page 39: ...ngle bracket with the holes on the chassis Note Ensure that the handle faces the same direction as the front panel b Attach the screws 4 Install a second handle on the other side of the chassis 5 Powe...

Page 40: ...Network cable Qfinder Pro installer Cloud installation If the NAS is connected to the internet you can do the following Scan the QR code on the NAS Log into your myQNAPcloud account Use myQNAPcloud L...

Page 41: ...Russian characters The username cannot contain the following special characters grave accent asterisk equal sign plus sign square brackets slash vertical bar semicolon colon apostrophe quotation mark...

Page 42: ...ss configuration page appears b Specify the following IP address configurations Interface IP Address Subnet Mask Default Gateway Primary DNS server Secondary DNS server 13 Click Next The Thunderbolt C...

Page 43: ...n the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete the installation after creating an account 6 Specify the myQNAPcloud device name f...

Page 44: ...Specify the time zone date and time using any of the following methods Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard Metho...

Page 45: ...k Next The Thunderbolt Connection page appears Note This page only appears if your device supports Thunderbolt You will need to connect your device to a computer using a Thunderbolt cable 16 Click Nex...

Page 46: ...tters without special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password would be 00089BF61575 Tip You can find the first MAC address with Qfinder Pro or atta...

Page 47: ...the firmware do not remove the power cord or USB cable and do not force exit the application Red The drive is invalid The disk volume has reached its full capacity The disk volume is about to reach i...

Page 48: ...ff There is no network connection Drive Flashes red The data is being accessed and a read write error occurs during the process Red A drive read write error occurred Flashes green Data is being access...

Page 49: ...hed full capacity A storage pool status error occurred The disk volume is about to reach its full capacity The disk volume has reached its full capacity The drives are in degraded mode The drive is re...

Page 50: ...o an ARM NAS The destination NAS must run on the same QTS version as the source NAS or later The destination NAS must have sufficient free drive bays to accommodate all the drives that you are migrati...

Page 51: ...nfigured Licenses Licenses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the desti...

Page 52: ...NAS using HBS 3 Preparing the Destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes F...

Page 53: ...Space window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name T...

Page 54: ...13 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync...

Page 55: ...S log on to QTS b Go to Control Panel Privilege Users c Click Create and then click Import Export Users d Select Import user and user group settings Note You can select whether to send a notification...

Page 56: ...One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail 1 Log on...

Page 57: ...umber One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Support and Other Resources QNAP provides the following r...

Page 58: ...Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local a...

Page 59: ...on QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disc...

Page 60: ...d this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions...

Page 61: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form...

Page 62: ...ture extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation...

Page 63: ...ification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right o...

Page 64: ...ng where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply eithe...

Page 65: ...aragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infri...

Page 66: ...later version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program d...

Page 67: ...g two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has...

Page 68: ...P Systems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI Notice A VCCI A BSMI Notice SJ T 11364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0...

Page 69: ...Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS x64U User Guide Notices 68...