QNAP TS-832PX, User Manual

Page 1: ...TS 832PX TS 832PX 4G User Guide Document Version 2 17 08 2020 ...

Page 2: ... 12 Installing Expansion Cards 18 Replacing Memory Modules 23 Expansion Unit Installation 26 QTS Installation 29 Installing QTS Using Qfinder Pro 30 Installing QTS Using the Cloud Key 31 4 Basic Operations Power Button 33 Reset Button 34 USB One Touch Copy Button 35 LEDs 35 Audio Alert 38 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 40 Hot swapping Failed Drives 40 Recove...

Page 3: ...7 Notices Limited Warranty 43 Disclaimer 43 GNU Public License 43 FCC Notice 51 CE Notice 51 SJ T 11364 2006 52 2 ...

Page 4: ...at the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings pro...

Page 5: ...r a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions...

Page 6: ...ATA 3 Gbps Drive compatibility 3 5 inch bays 3 5 inch SATA hard disk drives 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives SSD cache acceleration support Supported Hot swapping Supported Network 10 Gigabit Ethernet ports 2 x 10 GbE SFP 2 5 Gigabit Ethernet ports 2 x 2 5 GbE RJ45 Important Avoid connecting these ports to Power Sourcing Equipment or a Power over Ethernet port as it ...

Page 7: ...d level 19 6 dB A Fans System 2 x 120 mm 12V DC fan Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Package Contents Item Quantity TS 832PX 1 AC power adapter 1 Power cord 1 Ethernet cable 1 x CAT5e Drive tray keys 2 Screws for 3 5 inch drives 32 Screws for 2 5 inch dr...

Page 8: ... LEDs 5 USB LED 2 Power button 6 LAN LED 3 USB One Touch Copy button 7 Status LED 4 USB 3 2 Gen 1 One Touch Copy Type A port Rear Panel No Component No Component 1 Power input 6 2 5 Gigabit Ethernet RJ45 LEDs TS 832PX User Guide Product Overview 7 ...

Page 9: ...Gigabit Ethernet RJ45 ports 3 USB 3 2 Gen 1 Type A ports 8 PCIe 2 0 x2 slot 4 10 Gigabit Ethernet SFP LEDs 9 Reset button 5 10 Gigabit Ethernet SFP ports Left Panel No Component No Component 1 PCIe 2 0 x2 slot Right Panel TS 832PX User Guide Product Overview 8 ...

Page 10: ...aintenance procedures should have physical access to the device To avoid potential injury or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord t...

Page 11: ...F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals Free from objects that may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips...

Page 12: ...on cards For details see Installing Expansion Cards 4 Optional Replace the memory modules For details see Replacing Memory Modules 5 Optional Connect the expansion units For details see Expansion Unit Installation 6 Connect the power cord and all applicable cables 7 Power on the NAS 8 Install QTS For details see QTS Installation 9 Log on to QTS TS 832PX User Guide Product Overview 11 ...

Page 13: ...ch solid state drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the ...

Page 14: ... a drive on the tray a Remove the fastening panels from the sides of the drive tray b Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray c Attach the fastening panels to lock the drive to the tray TS 832PX User Guide Installation and Configuration 13 ...

Page 15: ...h the screws Note To transport the NAS with the HDDs installed install the screws for better protection 4 Load the tray into the bay a Insert the tray into the bay TS 832PX User Guide Installation and Configuration 14 ...

Page 16: ...stalling 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components TS 832PX User Guide Installation and Configuration 15 ...

Page 17: ...ng components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out Note The preinstalled drive trays come unlocked Important Ensure the drive tray keys are stored in a safe place 3 Install a drive on the tray a Remove the right fastening panel from the drive tray TS 832PX User Guide Installation and Configuration 16 ...

Page 18: ...so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws 4 Load the tray into the bay a Insert the tray into the bay TS 832PX User Guide Installation and Configuration 17 ...

Page 19: ... require QNAP PCIe brackets QNAP branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the device Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death TS 832PX User Guide Installation and Configuration 18 ...

Page 20: ...m compatibility b Click Search by NAS c Specify the number of bays and the specific model of your NAS d Under Category select the component or device type e Locate a specific component or device model in the list f Optional Click the corresponding Note icon to view more information 2 Power off the device 3 Disconnect the power cord from the electrical outlet 4 Disconnect all cables and external at...

Page 21: ...e screw that secures the cover to the bracket b Pull the cover away from the slot 7 Optional Attach the QNAP bracket to the expansion card a Remove all screws of the existing bracket TS 832PX User Guide Installation and Configuration 20 ...

Page 22: ...ch the QNAP bracket to the card using the same screws d Verify that the bracket does not move 8 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw TS 832PX User Guide Installation and Configuration 21 ...

Page 23: ...ver on the device b Slide the cover forward c Tighten the screws 10 Connect all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the device TS 832PX User Guide Installation and Configuration 22 ...

Page 24: ...an blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device TS 8...

Page 25: ...y that the module has tilted upward and is completely released from the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard c Hold the module by the edges d Carefully slide the module out of the slot TS 832PX User Guide Installation and Configuration 24 ...

Page 26: ...the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws TS 832PX User Guide Installation and Configuration 25 ...

Page 27: ...ase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com For the list of compatible expansion units and the maximum number of applicable expansion units go to http www qnap com go compatibility expansion Expansion Unit Model Description Required Accessories TL D400S Uses a SFF 8088 interface Supports SATA HDD SSD 1 x SFF 8088 connector cable QXP 4...

Page 28: ... SATA drives USB 3 2 Gen 1 Type A to Type C cable TR 004U Uses a USB 3 2 Gen 1 Type C interface Supports SATA drives USB 3 2 Gen 1 Type A to Type C cable RAIL B02 TL D800C Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type C cable Optional QXG 10G2U3A PCIe card TL R1200C RP Uses a USB 3 2 Gen 2 Type C interface Supports SATA drives USB 3 2 Gen 2 Type A to Type ...

Page 29: ...ion units a host bus adapter must be installed on the NAS For required accessories details see Expansion Unit Installation 1 Power off the NAS 2 Install a host bus adapter on the PCIe slot Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device Third party host bus adapters are not compatible with QNAP JBOD enclosures 3 Connect the expansion unit...

Page 30: ...stem c Verify that the expansion units are listed QTS Installation Method Description Requirements Qfinder Pro installation Recommended If the NAS is connected to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard Computer Network cable Qfinder Pro installer TS 832PX User Guide Installation and Configuration 2...

Page 31: ...w qnap com utilities 4 Locate the NAS in the list and then double click the name or IP address 5 Perform any of the following actions To check for the latest available version click Start The wizard downloads the latest available version and then the NAS restarts after the download is complete If a newer version is not available the wizard automatically displays the Smart Installation Guide To ins...

Page 32: ...data before proceeding 1 Power on the NAS 2 Connect the NAS to the internet 3 Go to the QNAP Cloud Installation page using one of the following methods On your computer go to http install qnap com Scan the QR code on the NAS using a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list and then click Initialize Note If your NAS i...

Page 33: ...e 10 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 11 Click Next 12 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ens...

Page 34: ...Power on Press the button once The device powers on Power off Press and hold the button for 1 5 seconds The device powers off Force power off Press and hold the button for 10 seconds The device powers off Important Use this method only when the device is unresponsive TS 832PX User Guide Basic Operations 33 ...

Page 35: ...ro A label attached to the device also lists the address as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system re...

Page 36: ...AS only copies files that were modified or added after the last backup LEDs LEDs indicate the system status and related information when the device is powered on The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host For details on the location of the LEDs see Components TS 832PX User Guide Basic Operations 35 ...

Page 37: ...to reach its full capacity The system fan is not functioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The device is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RA...

Page 38: ...network connection is operating at 10 Gbps Off There is no network connection 10 Gigabit Ethernet SFP activity Orange A network connection has been established Flashes orange Data is being transmitted Off There is no network connection Multi Gigabit speed Green The network connection is operating at 2 5 Gbps Orange The network connection is operating at 2 5 Gbps The network connection is operating...

Page 39: ... The NAS is starting up When the reset button is pressed for 3 seconds the NAS resets configurations When the reset button is pressed for 10 seconds the NAS resets configurations and reboots The operating system was updated The device is starting USB One Touch Copy 2 The USB device has been removed USB One Touch copy button 3 Cannot detect installed disk The NAS data cannot be copied to the extern...

Page 40: ...he disk volume is about to reach its full capacity The disk volume has reached its full capacity The USB device is being removed USB one touch copy button A volume status error occurred A drive is plugged in or out The iSCSI is about to reach full capacity 1 The NAS was powered off by force shutdown hardware shutdown The NAS was powered on successfully and is ready Long and short beeps 1 long and ...

Page 41: ...ID 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail 1 Log on to QTS 2 Go to Main Menu Storage Snapshots Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 R...

Page 42: ...umber One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Compatibility List https www qnap com compatibility NAS Migration Compatibility https www qnap com en nas migration Expansion Unit Compatibility...

Page 43: ...rt forwarding settings myQNAPcloud Provides various remote access services such as DDNS and myQNAPcloud Link QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS 832PX User Guide Glossary 42 ...

Page 44: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

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Page 46: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licens...

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Page 48: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 49: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless ...

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Page 51: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 52: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocat...

Page 53: ...管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS 832PX User Guide Notices 52 ...