QNAP TS-877XU, User Manual

Page 1: ...TS x77XU TS 877XU TS 877XU RP TS 1277XU RP User Guide Document Version 4 16 06 2020...

Page 2: ...lation 14 Expansion Unit Installation 18 Hot swapping Redundant Power Supply Units 20 Installing Expansion Cards 22 Rail Kits 26 Replacing Memory Modules 26 QTS Installation 31 Installing QTS Using Qf...

Page 3: ...Limited Warranty 40 Disclaimer 40 BSMI Notice 40 CE Notice 41 FCC Notice 41 GNU Public License 41 SJ T 11364 2006 49 VCCI Notice 49 2...

Page 4: ...that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Importan...

Page 5: ...center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for...

Page 6: ...d disk drives 2 5 inch SATA solid state drives Important 2 5 inch drive trays only support drives with a maximum height of 9 5 mm Network 10 Gigabit Ethernet ports 2 x 10 GbE SFP Gigabit Ethernet port...

Page 7: ...60Hz Warning To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet System battery CR2032 lithium battery 3V 225 mAh Warning...

Page 8: ...ty 5 to 95 Wet bulb temperature 27 C 80 6 F Tip Model specifications are subject to change without prior notice To see the latest specifications go to https www qnap com Package Contents Item Quantity...

Page 9: ...ront Panel TS 877XU TS 877XU RP TS 1277XU RP No Component No Component 1 Power button 4 Expansion unit LED 2 Status LED 5 Drive LEDs 3 LAN LED Rear Panel TS 877XU TS x77XU User Guide Product Overview...

Page 10: ...rnet port 4 10 GbE SFP 5 Power input 10 Reset button TS 877XU RP TS 1277XU RP No Component No Component 1 Ethernet port 3 10 GbE SFP 7 Ethernet port 2 GbE RJ45 2 USB 3 1 Gen 2 Type A port 8 USB 3 1 Ge...

Page 11: ...mponent No Component 1 PCIe 3 0 slot 1 x4 5 Memory slot 1 2 PCIe 3 0 slot 2 x8 6 Memory slot 2 3 PCIe 3 0 slot 3 x4 7 Memory slot 3 4 PCIe 3 0 slot 4 x8 8 Memory slot 4 Front Drive Numbering TS 877XU...

Page 12: ...nts ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power...

Page 13: ...iquids or chemicals Hardware and peripherals Storage drives For details on compatible drives go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist st...

Page 14: ...4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QTS TS x77XU User Guide Product Overview 13...

Page 15: ...drives Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive and installing QTS deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to...

Page 16: ...that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray 4 Load the tray into the bay a Slide the tray into the...

Page 17: ...rostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other bod...

Page 18: ...that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray 4 Load the tray into the bay a Slide the tray into the...

Page 19: ...Gpbs drives SAS 12G2E storage expansion card mini SAS SFF 8644 cable RAIL A03 57 rail kit USB Uses a USB 3 0 Type A interface Supports a maximum of two expansion units Supports SATA 6 Gbps drives RAI...

Page 20: ...ller For details go to https shop qnap com 1 Install a storage expansion card on the PCIe slot For details see Installing Expansion Cards 2 Connect the expansion units to the NAS using the following t...

Page 21: ...B port on the expansion unit b Connect the USB cable to a USB 3 0 Type A port on the NAS 2 Power on the expansion units 3 Verify that the expansion units are recognized by the NAS a Log on to QTS as a...

Page 22: ...components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the latch toward the handle and then pull the PSU out 4 Insert...

Page 23: ...personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving f...

Page 24: ...ove the top cover a Loosen the two screws on the back of the top cover b Slide the top cover back using the handle c Lift the top cover up 6 Remove the PCIe cover a Remove the screw that secures the c...

Page 25: ...the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw 8 Attach the top cover a Place the top cover on the NAS TS x77XU User Guide Installation and Configu...

Page 26: ...b Slide the top cover forwards c Tighten the screws TS x77XU User Guide Installation and Configuration 25...

Page 27: ...2 You can find installation information in the rail kit package Replacing Memory Modules The NAS has four memory slots You can increase the memory capacity of the NAS by upgrading the memory module Us...

Page 28: ...lectrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other...

Page 29: ...ttempting to remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges and then carefully slide it out of the slot 6 Install a new module...

Page 30: ...serted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the top cover a Place the top cover on the NAS b Slide the top cover forwards TS...

Page 31: ...ments 9 Power on the NAS 10 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the value for Total...

Page 32: ...tion Guide wizard For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS delete...

Page 33: ...stalling QTS 16 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect...

Page 34: ...ters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII...

Page 35: ...ngs automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Securit...

Page 36: ...curred when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read H...

Page 37: ...on Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data t...

Page 38: ...RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a ca...

Page 39: ...Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Community Forum http forum qnap com TS x77XU User Guide Troubleshooting 38...

Page 40: ...omplex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder...

Page 41: ...control or safety systems or in nuclear facility applications In no event shall QNAP s liability exceed the price paid for the product from direct indirect special incidental or consequential damages...

Page 42: ...ly to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by QNAP Sy...

Page 43: ...of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on...

Page 44: ...s granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly affirms your unlimited permission t...

Page 45: ...permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 7 Conveying Non Source Forms You may convey a covered work in object code f...

Page 46: ...e Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been...

Page 47: ...and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreover your license...

Page 48: ...ense to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered work...

Page 49: ...different permissions However no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version 16 Disclaimer of Warranty THERE IS NO WARR...

Page 50: ...RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 VCCI Notice A VCCI A TS x77XU User G...