QNAP TVS-1272XU-RP, User Manual

Page 1: ...TVS x72XU TVS 872XU TVS 872XU RP TVS 1272XU RP User Guide Document Version 1 18 12 2018 ...

Page 2: ...stallation 16 Hot swapping Redundant Power Supply Units 18 Removing Expansion Cards 20 Installing Expansion Cards 23 Rail Kits 28 Replacing Memory Modules 28 QTS Installation 33 Installing QTS Using Qfinder Pro 33 Installing QTS Using the Cloud Key 34 4 Basic Operations Power Button 37 Reset Button 37 LEDs 37 Beep Alarm 39 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 40 H...

Page 3: ...Limited Warranty 43 Disclaimer 43 BSMI Notice 43 CE Notice 44 FCC Notice 44 GNU Public License 44 SJ T 11364 2006 52 2 ...

Page 4: ...s that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing tasks or configuring settings Warnings...

Page 5: ...r data loss caused by unauthorized modifications and installation of unsupported third party applications For details see the QNAP Warranty Terms and Conditions Ordering P N CPU Memory Power supply TVS 872XU I3 4G Intel Core i3 8100 4 GB Single TVS 872XU RP I3 4G Intel Core i3 8100 4 GB Redundant TVS 1272XU RP I3 4G Intel Core i3 8100 4 GB Redundant Component TVS 872XU TVS 872XU RP TVS 1272XU RP P...

Page 6: ...expansion card is pre installed on PCIe 3 0 slot 4 1 x PCIe 2 0 x4 1 x PCIe 3 0 x8 2 x PCIe 3 0 x4 Note A dual port 10 GbE SFP network expansion card is pre installed on PCIe 3 0 slot 4 Tip For the list of compatible expansion cards go to https www qnap com compatibility USB ports 2 x USB 3 1 Gen2 10Gbps 5V 3A Type C 4 x USB 3 1 Gen2 10Gbps 5V 1A Type A HDMI ports 1 x HDMI 2 0 up to 3840 x 2160 re...

Page 7: ...h a battery of the same type Important Dispose of used batteries according to local regulations or the instructions of the battery manufacturer Sound level TVS 872XU 54 2 db A TVS 872XU RP 52 1 db A 52 7 db A Note The sound level was tested at a bystander position which is within one meter of the NAS The test NAS operated at low speed with the maximum number of drives installed Fans System 2 x 60 ...

Page 8: ...es TVS 872XU TVS 872XU RP 24 TVS 1272XU RP 36 Screws for 3 5 inch drives TVS 872XU TVS 872XU RP 32 TVS 1272XU RP 48 Quick Installation Guide QIG 1 Components Front Panel TVS 872XU TVS 872XU RP TVS 1272XU RP No Component No Component 1 Power button 4 Expansion unit LED 2 Status LED 5 Drive LEDs 3 LAN LED TVS x72XU User Guide Product Overview 7 ...

Page 9: ...t 3 GbE RJ45 9 PCIe 2 0 slot 1 x4 3 Ethernet port 1 GbE RJ45 10 Power input 4 Ethernet port 2 GbE RJ45 11 HDMI port 5 Ethernet port 6 10 GbE SFP 12 USB 3 1 Gen 2 Type C ports 6 Ethernet port 5 10 GbE SFP 13 USB 3 1 Gen 2 Type A ports 7 PCIe 3 0 slot 3 x4 14 Reset button TVS x72XU User Guide Product Overview 8 ...

Page 10: ... 10 Power supply unit 1 3 Ethernet port 1 GbE RJ45 11 Power supply unit 2 4 Ethernet port 2 GbE RJ45 12 HDMI port 5 Ethernet port 6 10 GbE SFP 13 USB 3 1 Gen 2 Type C ports 6 Ethernet port 5 10 GbE SFP 14 USB 3 1 Gen 2 Type A ports 7 PCIe 3 0 slot 3 x4 15 Reset button 8 PCIe 3 0 slot 2 x8 TVS x72XU User Guide Product Overview 9 ...

Page 11: ...t 1 PCIe 2 0 slot 1 x4 5 Memory slot 1 2 PCIe 3 0 slot 2 x8 6 Memory slot 2 3 PCIe 3 0 slot 3 x4 7 Memory slot 3 4 PCIe 3 0 slot 4 x4 Note A dual port 10 GbE SFP network expansion card is pre installed on this PCIe slot 8 Memory slot 4 TVS x72XU User Guide Product Overview 10 ...

Page 12: ...rements Category Item Environment Room temperature 0 C to 40 C 32 F to 104 F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without exposure to direct sunlight liquids or chemicals TVS x72XU User Guide Product Overview 11 ...

Page 13: ... in an environment that meets the requirements For details see Installation Requirements 2 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch Trays Installing 2 5 inch Hard Drives or Solid State Drives on 3 5 inch Trays 3 Connect the power cord and all applicable cables 4 Power on the NAS 5 Install QTS For details see QTS Installation 6 Log on to QT...

Page 14: ...es Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are al...

Page 15: ...4 Load the tray into the bay a Slide the tray into the drive bay b Push the handle 5 Power on the NAS TVS x72XU User Guide Installation and Configuration 14 ...

Page 16: ... damage to components 1 Power off the NAS 2 Remove the drive tray a Pull the handle to release the tray b Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray b Attach the screws to lock the drive to the tray TVS x72XU User Guide Installation and Configuration 15 ...

Page 17: ...ay into the bay a Slide the tray into the drive bay b Push the handle 5 Power on the NAS Expansion Unit Installation The TVS x72XU supports SAS expansion units TVS x72XU User Guide Installation and Configuration 16 ...

Page 18: ... REXP 1210U RP REXP 1220U RP REXP 1610U RP REXP 1620U RP To use SAS expansion units an SAS 12G2E storage expansion card must be installed on the NAS and connected to the expansion units using mini SAS SFF 8644 cables You can purchase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com 1 Install a storage expansion card on the PCIe slot For detail...

Page 19: ...n to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Hot swapping Redundant Power Supply Units NAS devices with redundant power supply units PSUs support hot swapping Warning TVS x72XU User Guide Installation and Configuration 18 ...

Page 20: ... components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet and the PSU that you are replacing 3 Firmly press the latch toward the handle and then pull the PSU out 4 Insert the new PSU 5 Connect the power cord to the PSU and the electrical outlet 6 Power on the NAS 7 Enable alerts for PSU failures TVS x72XU User Guide Installation and Configuration 19 ...

Page 21: ...bE SFP network expansion card is pre installed on PCIe 3 0 slot 4 Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachme...

Page 22: ...ket to the chassis b Hold the card by the edges and then carefully pull it out of the slot 6 Optional Install a new expansion card For details see Installing Expansion Cards 7 Attach the top cover a Place the top cover on the NAS TVS x72XU User Guide Installation and Configuration 21 ...

Page 23: ...b Slide the top cover forwards c Tighten the screws TVS x72XU User Guide Installation and Configuration 22 ...

Page 24: ...alified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Check the expansion cards and brackets supported by your model on the QNAP website a Go to www qnap com compatibility b Click Search by NAS c Specify the number of bays and the specific model of your...

Page 25: ...ove the top cover a Loosen the two screws on the back of the top cover b Slide the top cover back using the handle c Lift the top cover up 6 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot TVS x72XU User Guide Installation and Configuration 24 ...

Page 26: ...ket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TVS x72XU User Guide Installation and Configuration 25 ...

Page 27: ...s not move 8 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw 9 Attach the top cover a Place the top cover on the NAS TVS x72XU User Guide Installation and Configuration 26 ...

Page 28: ...b Slide the top cover forwards c Tighten the screws TVS x72XU User Guide Installation and Configuration 27 ...

Page 29: ... B02 You can find installation information in the rail kit package Replacing Memory Modules The NAS has four memory slots You can increase the memory capacity of the NAS by upgrading the memory module Use only QNAP modules of the same type and capacity to maintain system performance and stability You can purchase QNAP memory modules from authorized resellers Important Ensure the following when rep...

Page 30: ...ailure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the top cover a Loosen the two screws on the back of the top cover b Slide the top cover back using the handle c Lift the ...

Page 31: ... remove a module that is not completely released may damage the module and the motherboard b Hold the module by the edges and then carefully slide it out of the slot 6 Install a new module a Align the notch with the ridge in the slot b Insert the module into the slot TVS x72XU User Guide Installation and Configuration 30 ...

Page 32: ...nserted into the slot d Carefully press down on the module until the retention clips lock the module into place 7 Attach the top cover a Place the top cover on the NAS b Slide the top cover forwards TVS x72XU User Guide Installation and Configuration 31 ...

Page 33: ...ments 9 Power on the NAS 10 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the value for Total memory TVS x72XU User Guide Installation and Configuration 32 ...

Page 34: ...ation Guide wizard For details see Installing QTS Using the Cloud Key Computer or mobile device Network cable myQNAPcloud account CloudKey Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on the NAS 2 Connect the NAS to your local area network 3 Run Qfinder Pro on a computer that is connected to the same local area n...

Page 35: ...g disks see the Storage Manager section of the QTS User Guide 15 Click Next 16 Select No Note Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Manager For details on enabling multimedia functions on QTS see the System Administration section of the QTS User Guide 17 Click Next 18 Review the settings 19 Click Apply A confirmation ...

Page 36: ...y accessing the NAS 7 Optional Select CloudLink Note CloudLink allows you to remotely access the NAS without having to configure port forwarding on your router You can remotely access the NAS by logging into QTS or by using mobile apps You can also enable CloudLink by installing the CloudLink app on the NAS 8 Click Next The Smart Installation Guide opens in the default web browser 9 Click Start Sm...

Page 37: ... Next 20 Select No Note Enabling the multimedia functions allows you to install multimedia applications after configuring the disks in Storage Manager For details on enabling multimedia functions on QTS see the System Administration section of the QTS User Guide 21 Click Next 22 Review the settings 23 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive...

Page 38: ...ings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections LCD panel password blank VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve old data ...

Page 39: ...graded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green every 0 5 seconds The NAS is starting up The NAS is not configured A drive is not formatted Green The NAS is ready Off All drives are in standby mode LAN ...

Page 40: ...cription Short beep 0 5 seconds 1 The NAS is starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach ...

Page 41: ... RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the failed drive from the drive tray ...

Page 42: ...Resource URL Documentation http docs qnap com Helpdesk http helpdesk qnap com Downloads http download qnap com Community Forum http forum qnap com TVS x72XU User Guide Troubleshooting 41 ...

Page 43: ...complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QTS QNAP NAS operating system TVS x72XU User Guide Glossary 42 ...

Page 44: ...n nuclear facility applications In no event shall QNAP s liability exceed the price paid for the product from direct indirect special incidental or consequential damages resulting from the use of the product its accompanying software or its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation...

Page 45: ...ly to cause harmful interference in which case the user will be required to correct the interference at his own expense Important Any modifications made to this device that are not approved by QNAP Systems Inc may void the authority granted to the user by the FCC to operate this equipment GNU Public License Version 3 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this...

Page 46: ... of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose computers but in those that do we wish to avoid the special danger that patents applied to a free program could make it effectively proprietary To prevent this the GPL assures that pat...

Page 47: ...ts granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License explicitly affirms your unlimited permission to run the unmodified Program The output from running a covered work is covered by this License only if the output given its content constitutes a covered work This License acknowledges your rights of...

Page 48: ...s permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 7 Conveying Non Source Forms You may convey a covered work in object code form under the terms of sections 4 and 5 provided that you also convey the machine readable Corresponding Source under the terms of this License in one of these ways a Convey the object code in or emb...

Page 49: ...he Installation Information But this requirement does not apply if neither you nor any third party retains the ability to install modified object code on the User Product for example the work has been installed in ROM The requirement to provide Installation Information does not include a requirement to continue to provide support service warranty or updates for a work that has been modified or ins...

Page 50: ...y and finally terminates your license and b permanently if the copyright holder fails to notify you of the violation by some reasonable means prior to 60 days after the cessation Moreover your license from a particular copyright holder is reinstated permanently if the copyright holder notifies you of the violation by some reasonable means this is the first time you have received notice of violatio...

Page 51: ...ense to downstream recipients Knowingly relying means you have actual knowledge that but for the patent license your conveying the covered work in a country or your recipient s use of the covered work in a country would infringe one or more identifiable patents in that country that you have reason to believe are valid If pursuant to or in connection with a single transaction or arrangement you con...

Page 52: ... different permissions However no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version 16 Disclaimer of Warranty THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND...

Page 53: ...管 这些元件将会单独标示出来 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TVS x72XU User Guide Notices 52 ...