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Maintenance of the Trolley
As your golf trolley is an electric vehicle it is necessary to continuously maintain it
throughout its life. QOD highly recommends you to service your Trolley at regular
intervals to maximize performance, durability and reliability. In the annual service the
battery is checked, the nuts and bolts tightened, the motor is checked, the gearbox is
checked, and all electrical connections are checked.
Prior to undertaking any repairs the QOD repair centre/country distributor will contact
you to explain what needs to be done if any. To book your trolleys in for its annual
service please refer to www.qodgolf.com or either contact QOD Golf International by
email to find your nearest QOD repair centre/country distributor.
In order to get maximum value and use out of your trolley it is important to maintain
your trolley by keeping it clean and tidy. We recommend that you wipe down your
trolley after every round of golf. Emphasis should be placed on the sliding parts.
Do not under any circumstance power wash your trolley.
We at QOD wish you a great golfing experience. We are always here to help you. We
want you to enjoy the trolley, your exercise and your game. Do not hesitate to contact
the QOD repair centre/country distributor by phone or email. If you would prefer the
manufacturer contact you please send an email to info@qodgolf.com and we will
return your call to anywhere in the world.
Note:
For any questions or necessary repairs e-mail or call the QOD repair centre/
country distributor for the most appropriate way to handle any issues you might have.
This will allow us to maintain detail statistics and provide you with a higher level of
service. We will meet all your needs on a very personal level and endeavor to exceed
your expectations.
The trolley has a small number of parts that can be easily replaced. In order to get
your QOD back on the course as soon as possible, it may be more time effective for the
repair centre to send the part and have replacement with our detailed instructions.
First, we want to know the nature of the problem. Defective parts are replaced at no
charge to you under warranty. Parts damaged by misuse or improper operation of the
trolley will result in charges for the replacement parts and any labor involved.
Trolley returns will be handled in the following manner. If the trolley requires service
and must be returned to us, the owner of the trolley should pay the freight to and from
the service centre. We can provide a pickup and delivery service at a nominal charge.
So please retain the box and packaging for transport for these circumstances.
QOD Golf International. www.qodgolf.com
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