T R O U B L E S H O OT I N G
C H A PTER SIX
T R O U B L E S H O OTING GUIDELINES
Having trouble with your Que! Combo FireWire CD-RW/DVD-ROM Drive? Want
to know more about how it works? Check the list of common questions provided
in this chapter; you may find the answers you need. If you don’t, or if a problem
persists, contact QPS Technical Support.
Calling QPS for Assistance
If you need to get in touch with the QPS Technical Support Department, please
have the following information on hand when you call:
• Your name, address, and phone number (so we can register you)
or your customer ID if you have called before.
• Your operating system: Windows 98SE or Windows 2000.
• Your CPU.
• How much RAM is on your system.
• Which QPS product you have, and the serial number.
• For more information contact the following:
Tel – (714) 692-3588
Fax – (714) 692-5591
Internet – http://www.qps-inc.com
Email – custservice2@qps-inc.com, techsupport@qps-inc.com
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