T R O U B L E S H O OT I N G
T R O U B L E S H O OT I N G
Problem 1: Connected the Que! Combo FireWire CD-RW/DVD-ROM Drive to
the built-in IEEE 1394/FireWire port in the computer. After the
computer boots up, the drive does not show up with a unique
drive letter .
Reason 1:
The IEEE 1394 interface on your system may not be enabled. T o
verify that the IEEE 1394 interface that is built into your system is
enabled follow the steps below .
Step 1:
Click on the Windows “Start” button. (Usually found in the bottom
left hand side of your screen).
Step 2:
Choose “Shut Down”, click on “Restart”, and choose the “OK” button.
Step 3:
Press the appropriate function key(s) to enter your computer
system’s BIOS. You may need to refer to your computer owner’s
manual to find out how to enter your BIOS setup.
Step 4:
Check whether IEEE 1394 is enabled or disabled. If disabled, you
have to refer to your computer system’s owner’s manual on how to
enable IEEE 1394.
Step 5: Once you have verified that IEEE 1394 interface(s) are enabled, save
your settings and reboot the system.
Reason 2:
The power or the power cabling may not be applied cor rectly to
the Que! Combo FireWire CD-RW/DVD-ROM Drive.
Step 1:
Verify that you have securely fastened the power cable connector on
the Que! Combo FireWire CD-RW/DVD-ROM Drive and on the
power adapter block.
Step 2:
Check to confirm that the power switch on the back of the Que!
Combo FireWire CD-RW/DVD-ROM Drive is ON and the green LED’s
on both the power adapter and on the front bezel of the Que! Combo
F i re Wi re C D - RW /DVD-ROM Drive are lit. Refer to “PC Installation”
section of the installation manual for the instructions on how to connect
the power cable.
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