Step 1. Verify that you have securely fastened the power cable connectors on
the Que! USB Drive and on the power adapter block.
Step 2. Check to confirm that the power switch on the back of the Que! USB
Drive is ON and the green LED's on both of the power adapter and on
the front bezel of the Que! USB Drive are lit. Refer to “Getting It All Set
Up” section of the installation manual for instruction on how to connect
the USB cable.
Reason 2: The USB cable may not be fully or properly installed on the Que!
Drive or your MAC.
Step 1.
Verify that you have securely fastened the USB cable connector on your
Que! USB Drive and the iMac or G3/G4 USB port. Refer to the “Getting
It All Set Up” section of the installation manual for instructions on how to
connect the USB cable.
Reason 3: If you are connecting the Que! USB Drive to iMac or G3/G4 computer
via an USB Hub you may be experiencing cabling or power problems
with your USB Hub configuration.
Step 1.
Shut down the iMac or G3/G4 and turn off the power on all of the USB
peripherals
Step 2. Disconnect the USB Hub and all other USB peripherals attached to the
iMac or G3/G4.
Step 3. Connect the Que! USB Drive to the iMac or G3/G4's USB port using the
s u p p l i e d Que! USB cable.
(Refer to the “
Getting It All Set Up
” section of
the installation manual for instruction on how to connect the USB cable)
Step 4. Power up the Que! USB Drive first then the iMac or G3/G4 computer.
Step 5. If the iMac or G3/G4 computers still doesn't recognize the Que! USB
Drive, please refer to Problem 1 and 2 of the troubleshooting section to
resolve this symptom.
Step 6. If the Que! USB Drive was successfully recognized under the iMac or
G3/G4 computers, shut down the iMac or G3/G4 and turn off the power
on the Que! USB Drive.
36
Mac Troubleshooting
Summary of Contents for Que!
Page 1: ......
Page 5: ...Chapter One Welcome to the CD Recording World...
Page 7: ...Chapter Two Getting Started...
Page 12: ...Notes 10...
Page 13: ...Chapter Three Mac Installation...
Page 20: ...18 Notes...
Page 21: ...Chapter Four PC Installation...
Page 27: ...Chapter Five Handling...
Page 31: ...Chapter Six Troubleshooting...
Page 33: ...Macintosh Troubleshooting...
Page 45: ...PC Troubleshooting...
Page 51: ...Appendix...
Page 58: ...Notes 56...
Page 59: ...Notes 57...
Page 60: ...Notes 58...