Please Note:
• Most CD-Audio players will not recognize CD-RW media.
• You need 4X certified media to write at 4X speed.
Problem 1: The Que! USB Drive disc tray will not open.
Reason 1: The USB device drivers were not installed or not properly installed.
Step 1. Refer to Part 4 of the PC software installation section of this manual for
the step by step USB drivers installation.
Step 2. Click on the Windows “Start” button (usually located at the bottom left of
the screen).
Step 3. Select “ S e t t i n g s ” then the ”Control Panel” option from the displayed menu.
Step 4. Double click on the “System” icon. The “System Properties window” will
pop up.
Step 5. The “System Properties Window” will pop up. Click on the “Device
Manager” tab. You should now see a complete alphabetical list of all the
peripherals that interface with your CPU.
Step 6. Double click on the “CDROM” item. This will give a list of all the devices
that are recognized by the operating system as a CD-ROM drive. The
Que! USB Drive is recognized as “Mitsumi CR-4804TE.” Verify that the
Mitsumi CR-4804TE are one of the drives recognized as a CD-ROM
device.
Step 7. If the Que! USB Drive is not recognized, scroll down and double click on
t h e “Universal serial bus controller” listing. Verify that you have the
following 3 device drivers:
Brand xxxxxxx PCI to USB Universal Host Controller
Que! USB Drive USB
USB Root Hub
(xxxxxxx represents the name of the device driver, which
varies from one system to another)
44
PC Troubleshooting
Summary of Contents for Que!
Page 1: ......
Page 5: ...Chapter One Welcome to the CD Recording World...
Page 7: ...Chapter Two Getting Started...
Page 12: ...Notes 10...
Page 13: ...Chapter Three Mac Installation...
Page 20: ...18 Notes...
Page 21: ...Chapter Four PC Installation...
Page 27: ...Chapter Five Handling...
Page 31: ...Chapter Six Troubleshooting...
Page 33: ...Macintosh Troubleshooting...
Page 45: ...PC Troubleshooting...
Page 51: ...Appendix...
Page 58: ...Notes 56...
Page 59: ...Notes 57...
Page 60: ...Notes 58...