Step 2. If under the “Universal serial bus controller” the Que! USB Drive
USB” is identified but the Mitsumi CR-4804T is not listed go to step 3
otherwise go to step 6.
Step 3. From Device Manager click on "Que! USB Drive USB" under the
Universal serial bus controller listing. When you click on that item it
should be highlighted blue. Then when the item is listed click on the
"Remove" button towards the bottom of the Device manager window.
Step 4. Turn off the Que! USB Drive by moving the slide switch on the back of
the drive to the off position. Then close all the windows that you have
open. Go to the Start button, select Shut Down, pick the Restart option
and click on OK
Step 5. After the system boots up power on the Que! Drive, you should be
prompted with the "Add New hardware Wizard" window. Follow the
installation instructions in part 4 of the PC installation.
Step 6.
If the QUE! Drive is not listed under the "Universal serial bus controller"
AND is not listed as "Mitsumi CR-4804TE" under the CDROM sections
of the Device Manager you will have to search for the device drivers.
Step 7. Go to Windows explorer by selecting the "Start" button, going to
Programs and then single clicking on Windows Explorer.
Step 8.
When in Windows Explorer select the "Tools" menu; put you pointer
over "Find" then single click on "Files or Folders .". Now the" Find All
Files" window will open.
Step 9. We will want to search for 2 device drivers. The drivers are Falstaff.sys,
which should be located in the C:\Windows\system32\drivers directory
and spd2wdm.mpd, which should be located in the
C:\windows\system\iosubsys directory. This is assuming that the C drive
is where your operating system is loaded. When doing the search make
sure that you have checked the "include subfolders" box.
Step 10: If spd2wdm.mpd is installed on your system and the falstaff is not then
delete the spd2wdm.mpd file. Now go to steps 4 & 5.
48
PC Troubleshooting
Summary of Contents for Que!
Page 1: ......
Page 5: ...Chapter One Welcome to the CD Recording World...
Page 7: ...Chapter Two Getting Started...
Page 12: ...Notes 10...
Page 13: ...Chapter Three Mac Installation...
Page 20: ...18 Notes...
Page 21: ...Chapter Four PC Installation...
Page 27: ...Chapter Five Handling...
Page 31: ...Chapter Six Troubleshooting...
Page 33: ...Macintosh Troubleshooting...
Page 45: ...PC Troubleshooting...
Page 51: ...Appendix...
Page 58: ...Notes 56...
Page 59: ...Notes 57...
Page 60: ...Notes 58...