Qsan Technology XCubeNXT XN8012D, Hardware Manual

Page 1: ...XCubeNXT Hardware Manual Applicable Models XN8012D XN8016D XN8024D XN8026D QSAN Technology Inc www QSAN com...

Page 2: ...notice Trademarks QSAN the QSAN logo XCubeNXT and QSAN com are trademarks or registered trademarks of QSAN Technology Inc Intel Xeon Pentium Core Celeron and Intel Inside logo are trademarks of Intel...

Page 3: ...ntee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document...

Page 4: ...equipment generates uses and can radiate radio frequency energy and if not installed and uses in accordance with the instruction manual may cause harmful interference to radio communications Operation...

Page 5: ...roper operation 8 Do not place the XCubeNXT near any liquid 9 Do not place the XCubeNXT on any uneven surface to avoid falling off and damage 10 Do no place the XCubeNXT on the ground and do not step...

Page 6: ...equivalent type battery use and dispose of used batteries according to the instructions INFORMATION QSAN provides a limited warranty for QSAN branded hardware products System hardware and peripheral p...

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Page 8: ...k Drive Description 19 3 1 3 Install the Disk Drive LFF SFF 20 3 2 Upgrade Memory 24 3 3 Install the Optional Host Card 28 3 4 Replace System Fan 31 3 5 Replace Malfunctioning PSU 32 3 6 Replace Syste...

Page 9: ...Contents vii 11 2 Documentation Feedback 60 Appendix 61 End User License Agreement EULA 61 Expansion Enclosure List 63...

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Page 11: ...ssemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please always follow t...

Page 12: ...ay UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 Via Email support qsan com Information Tip and Caution This manual uses the following...

Page 13: ...which is a placeholder for actual text provided by the user or system Example copy source file target file square brackets Indicates optional values Example a b indicates that you can choose a b or n...

Page 14: ...osite SMB and enterprise applications for enterprise and SMB users Before setting up your new XN8000D please check the package contents to verify those items below Besides make sure to read the safety...

Page 15: ...RAM Max 32GB 4 128GB Built in 1GbE Network Interface 1 and 10GbE Network Interface 2 Built in 12Gb s SAS wide ports 2 for capacity expansion Tool less design for fan module and power supply replacing...

Page 16: ...t 80 PLUS Platinum 100 127V 10A 50 60Hz 200 240V 5A 50 60Hz Dimension H x W x D mm 19 Rack mount 88 x 438 x 515 mm 19 Rack mount 130 4 x 438 x 515 mm 19 Rack mount 170 3 x 438 x 515 mm 19 Rack mount 8...

Page 17: ...ing is the key components of XN8000D Front Panel System Disk Drive Numbering Supported Disk Drives and SSDs Rear Panel Power Unit Fan Module Memory Cache Protection Module 2 1 Front and Rear Panel The...

Page 18: ...rved Figures and the table below illustrate LFF SFF system front panel components Components Table 2 2 LFF SFF System Front Panel Number Description 1 System Left Ear 2 Disk Drive Tray 3 System Right...

Page 19: ...anel Number Description 1 Power Supply Unit 1 2 Fan Module 1 3 Slot for Memory Cache Protection Module Flash Module 4 Controller Module 1 5 Controller Module 2 6 Fan Module 2 7 Power Supply Unit 2 8 D...

Page 20: ...rd Expansion Slot 4 Reset Button 5 Console Port 3 5mm jack to RS232 6 Service Port 7 Management Port 8 USB Port 1 9 USB Port 2 10 10GbE iSCSI RJ45 Port 1 11 10GbE iSCSI RJ45 Port 2 12 12Gb s SAS Wide...

Page 21: ...17 2 2 System Disk Drive Numbering Figures below illustrate XN8000D system disk drive numbering You can find a disk drive numbering sticker on the top cover of the system chassis...

Page 22: ...infrastructure investment cost Please refer to the following website for the compatibility of HDD andSSD https www qsan com en download php Table 2 2 Supported Disk Drive Types Form Factor Number of T...

Page 23: ...rive Installation A screwdriver Phillips 1 At least one 3 5 or 2 5 SAS SATA drive please visit www qsan com for compatible drive models CAUTION Please ensure that there is no data on the disk to preve...

Page 24: ...20 Copyright 2020 QSAN Technology Inc All Rights Reserved 3 1 3 Install the Disk Drive LFF SFF 1 Open the drive tray Unlock and open the carrier handle of a disk drive tray LFF SFF LFF SFF...

Page 25: ...21 Hold the carrier handle and pull out the disk drive tray repeat the steps above to remove other disk drive trays LFF SFF...

Page 26: ...right 2020 QSAN Technology Inc All Rights Reserved 2 Install a drive in LFF Place the drive on the tray Secure the drive from the four spots indicate below with four 6 32 screws provided in the access...

Page 27: ...wn below of the tray Turn the tray upside down and secure the drive from the bottom of the tray with four M3 screws provided in the accessory box 4 Repeat the steps above to install all prepared drive...

Page 28: ...emory module on your XCubeNXT please follow the steps as illustrated below 1 Remove the controller from the system chassis Loosen the screws below the release lever on the back of the XCubeNXT Pull do...

Page 29: ...on the slot out to the sides Align the notch on the gold edge of the module with the notch in the memory slot Push down on the memory module with firm and even pressure The retainingclips will snap i...

Page 30: ...for memory Table 3 2 The Suggested Installation Combination for Memory Pair 1 Pair 2 Total Memory Slot 1 Slot 3 Slot 2 Slot 4 8GB 8GB 16GB 16GB 16GB Default 8GB 8GB 8GB 8GB 32GB 16GB 16GB 32GB 16GB 1...

Page 31: ...2 RAMs Supports two modules inserted into slot 1 and slot 3 or slot 2 and slot 4 as one pair of dual channel memory configuration 4 RAMs Supports four modules inserted into all the slots as two pairs...

Page 32: ...process don t need to turn off the storage disconnect the power adapter or any other device cable that is attached to the XCubeNXT TIP 1 Please note that if you change the host card type on the contr...

Page 33: ...ponents to prevent damage 2 Remove the dummy host card bracket Loosen the screw s on the controller Remove the dummy host card bracket 3 Install the host card Align the host card to the slot then gent...

Page 34: ...the chassis then gently push the controller all the way to the back Push back and release lever then fasten the screws on the back of the XCubeNXT 5 Perform the same steps on another controller if nee...

Page 35: ...ng the system fan module the system is in a well secured rack or on a stable surface 1 Remove the fan module from XCubeNXT Press the lever of the fan module at the rear panel in the indicated directio...

Page 36: ...surface 1 Unplug the power cord from the PSU to be replaced 2 Remove the PSU from XCubeNXT Push the lever of the PSU at the rear panel in the indicated direction Pull out the PSU from the XCubeNXT 3 P...

Page 37: ...T Pull down both release lever at the same time then pull out the controller Use one hand to hold one end of the controller module the side with release levers and the other hand hold the bottom of th...

Page 38: ...oss If you want to purchase Memory Cache Protection module please contact your nearest local reseller or visit QSAN official web site https qsan com location 1 Remove the memory cache protection modul...

Page 39: ...on and thin slide with tool less bracket AA612508 series please contact QSAN authorized reseller CAUTION The populated XCubeNXT system can be very heavy to avoid any potential injury or harm to instal...

Page 40: ...Insert the chassis to complete the installation Pull the middle member fully extended in locked position Ensure ball bearing retainer is located at the front of the middle member Insert chassis into...

Page 41: ...he Host XN8000D has two on board 10GbE and one on board 1GbE LAN ports for host connections You can learn more about the path configuration in cabling for XN8000D by following images a One LAN connect...

Page 42: ...our switch router or hub 3 Press the power button to turn on your XCubeNXT Your XCubeNXT is now online and detectable from a network computer INFORMATION The power cord rating is the minimum requireme...

Page 43: ...local area networkas XCubeNXT and use either of the following methods on the browser a Use Web Finder find qsan com Please make sure the XCubeNXT hasinternet access ability before using the Web Finder...

Page 44: ...d to the Internet to install QSMwith Web Finder 2 Both the XCubeNXT and your PC must be on the same local network 3 If you cannot find your XCubeNXT the default IP address for LAN 1is 169 254 1 234 4...

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Page 46: ...ere are several options to choose from Please follow the steps below Reset to default by using the reset button on the back of XCubeNXT 1 Reset network settings Press and hold the reset button on the...

Page 47: ...e set to default AntiVirus setting are deleted SQL settings are set to default Media Library index will be deleted After configs are deleted restart the XCubeNXT Log out QSAN Cloud Reset to default th...

Page 48: ...44 Copyright 2018 QSAN Technology Inc All Rights Reserved 2 Click the Reset Device button to proceed...

Page 49: ...ear panel Please refer to the following content for definitions of LED behaviors Table 7 1 Descriptions of the System Controls and IndicatorsLEDs Number Description Definition 1 Enclosure Power Button...

Page 50: ...the host interface activity is on going Off no host interface activity Note This behaviour does not include 1G port s activity 4 Enclosure Status LED Indicate current health status of the system Amber...

Page 51: ...r panel Blue the system has been identified Off the system has not been identified 10 1G LAN Port Speed Left Amber 1000Mbps connection Green 100Mbps connection Activity Link Right Light OFF No connect...

Page 52: ...ule is failed or wrong PCIe connection speed 3 Attention Button This button has no function at XCubeNXT 7 3 Host Card LED Indicator Table XN8000D supports three optional host cards including 10GbE via...

Page 53: ...ained Amber Asserted when a 1G link is established and maintained OFF No link is detected or link fails HQ 10G2T 10GBASE T Number Definition 1 Link Status LED Left Green flashes Asserted when the link...

Page 54: ...l has reached its full capacity 100 2 The system pool is going to be full 95 3 The system fan is out of function 4 A bad sector is detected on the hard disk drive or hard disk failed 5 One of the pool...

Page 55: ...nclosure units Please refer to the table below for a maximum number of expansion enclosures and disk drives prior to performing system deployment Table 9 1 XCubeNXT System and Expansion Enclosure Conf...

Page 56: ...ng the System Please follow the steps below to expand your storage space 1 Connect your XCubeNXT to one or more expansion unit s via the SAS port and SAS cable s The following images illustrate some e...

Page 57: ...53 b Dual Path Expansion 2 After connected to the expansion units you can check the deployment topologyon QSM Control Panel Storage app Overview Enclosure Map...

Page 58: ...54 Copyright 2018 QSAN Technology Inc All Rights Reserved 3 The status of each expansion unit will be shown on QSM Monitor app Hardware...

Page 59: ...that all maintenance is carried out by a certified technician Do not attempt to carry out any maintenance outside of those outlined in the following section of this guide System damage due to incorre...

Page 60: ...d when the fan failed If a fan failed to function you can check the fan status on QSM Please go to Monitor app Hardware The System Health and Fan Speed will show Error if failed You can also check the...

Page 61: ...Replace Power Supply Unit XCubeNXT comes with two redundant Power Supply Units PSU that can be hot swapped it when the PSU is not functioning If a PSU or its fan failed to function you can check the...

Page 62: ...which means your PSU has encountered an issue and need to be replaced immediately To replace the malfunction PSU please refer to chapter 3 5 Replace Malfunctioning PSU After the new PSU is successfull...

Page 63: ...t Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summertime 09 30 01 00 4 Via Email support qsan com Information to collect 1 Product name model or version and serial number 2 Fir...

Page 64: ...oviding documentation that meets and exceeds your expectations To help us improve the documentation email any errors suggestions or comments to docsfeedback qsan com When submitting your feedback incl...

Page 65: ...S APPLICABLE RETURN POLICY General QSAN Technology Inc QSAN is willing to grant you User a license of software firmware and or other product sold manufactured or offered by QSAN the Product pursuant t...

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Page 67: ...NY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE WORKMANLIKE EFFORT TITLE AND NON INFRINGEMENT ALL PRODUCTS ARE PROVIDE AS IS WITHOUT WARRANTY OF ANY KIND QSAN MAKES NO WARRANTY THAT THE PRODUCT WI...

Page 68: ...es the right to renew the software or firmware anytime QSAN may assign its rights and obligations under this EULA to any third partywithout condition This EULA will be binding upon and will inure to U...

Page 69: ...rnal connectors Enclosures LFF 2U12 LFF 3U16 LFF 4U24 SFF 2U26 No of Hard Drives 12 16 24 26 Hard Drive Interfaces 12Gb s 6Gb s 3 5 2 5 SAS NL SAS HDD 2 5 SAS SSD 3 5 SATA HDD 2 5 SATA SSD 2 5 SAS NL...