quadient iX-1 Series, Product Manual

Page 1: ...iX 1 SERIES Product Guide From getting started to getting more from your iX 1 ...

Page 2: ...ed on the next page Your customer account number meter serial number and postage account information can be found on the packing slip affixed to the outside of the box To make installation and configuration easier watch the iX 1 installation video at kb quadient us iX 1_install then follow the step by step instructions included in this guide We ve added a how to section with great tips on how to u...

Page 3: ...e Account Number Thank you it s the final step VALIDATE BACK myquadient 3 User details Email Name Contact phone mymail quadient com First Name and Last Name 012 345 6789 I have read and I accept the Terms of Use Set Password myquadient Temporary Password Temporary Password Confirm Password SET PASSWORD Hello Thanks you for registering with Myquadient Please click on the link below to setup your pas...

Page 4: ...cial service selected Date printed Weighing mode Back button Select mail class short cut Alpha numeric keys Power button Navigation keys Short cut keys Need help Contact us at www myquadient com or call 1 800 636 7678 What s in the box Get to know your iX 1 Home screen and keys Before beginning assembly make sure all parts are present If any part is missing or damaged contact our support team at 1...

Page 5: ...t the power cable 4 9 Plug the power cable connector into the power adapter Plug the power adapter connector into the back of the iX 1 Plug the other end of the power cable into the wall outlet Unpack the box Install the ink cartridge 1 6 Open the front cover then open the ink cartridge slot by pulling the blue lever towards you and turning it to the right Insert the ink cartridge c then turn the ...

Page 6: ...w ready to use 4 Confirm ink cartridge installation Press to Initiate confirmation of ink cartridge installation For more help with your installation please visit kb quadient us ix1_videos 5 Press to initiate the print alignment process p For more information on your mailing system or to access the user guide please visit www myquadient com Myquadient com If the connection issue persists after shu...

Page 7: ...using the wizard Use the number keys to select a mail class then press to confirm your selection and to return to the home screen Select a mail class The home screen will display the currently selected mail class or the default mail class Press the key Select a mail class from the list using the numeric keys 1st Letter No services 1st Letter 1st LrgEnv 1st PkgRtl Priority Services Wizard 000 000 0...

Page 8: ...ht width height 4 5 1 1st Letter No services 1st Letter 1st LrgEnv 1st PkgRtl Priority Services Wizard 000 000 00 lb 00 0 oz 4 7 5 2 8 1 3 Make sure you are on the home screen To access the standard imprint home screen press the key The weight postage value and currently selected mail class and extra services are displayed If the standard imprint home screen does not appear 1st Letter No services ...

Page 9: ... The funds used and available funds screen will appear Select a graphic from the list by pressing the numeric key associated with the graphic you wish to add then press Add a graphic to your imprint Press then press to customize stamp Next press to add a custom graphic a k a slogan 4 Download a graphic Be sure your iX 1 is connected to our servers before you begin Select options and updates by pre...

Page 10: ...rm 1 Connection settings 2 LAN connection status To ping the server Press the key 1 1 If the server connection fails a message explaining the cause of the error will appear Try to correct the cause and retry If the connection continues to fail unplug your iX 1 wait 10 seconds then power up and try again If the connection issue persists after shut down and power up chat with a support specialist on...

Page 11: ... postage expenses _Default Acc _User 01 Select account Press the then press The list of accounts will appear with an account active by default Select account management by pressing Press to access your account list then press Add account will be selected by default Press to create a new account Using the keypad 1 Enter an account number and press 2 Enter an account name and press _Default Acc Ente...

Page 12: ...ink cartridge slot by pulling the blue lever toward you and pushing it to the right Press the key Return to the iX 1 control panel and press From the pattern printed choose the letter where the top and bottom lines are most closely aligned In this example F would be selected but it may be a different letter for your iX 1 Install new the ink cartridge 3 Unpack the new ink cartridge Remove the cartr...

Page 13: ...de Complete a test print Press the key Update rates Clean the print head Ensure your iX 1 is displaying zero postage Press to access options and updates Your iX 1 uses rate tables to calculate postage amounts The customize stamp screen will appear Press to initiate a test imprint Insert the cleaning card into the iX 1 print path two to three times to clean the print head or press to quit To ensure...

Page 14: ...cartridge towards you to disengage it Turn the iX 1 on its back and open the meter cover located on the bottom of the system Remove the meter b and close the cover Remove the replacement unit from the box and place the original unit into the box to return iX 1 mailing system base a LAN cable e Ink cartridge c Postage meter b Power adapter and cable f Weighing platform d Open the front cover Remove...

Page 15: ... the contacts down facing to the rear and the labels facing towards you Close the cover 9 13 Add postage funds Connect the weighing platform Plug the weighing platform connector into the scale port located on the back of the iX 1 Tuck the cable into the extra space at the back of the system then place the weighing platform on top of the iX 1 Press the key to add funds _ _ 0 11 15 Confirm ink cartr...

Page 16: ... system will power up automatically 3 7 Return the original unit Unpack power adapter and cable Remove the replacement power adapter and cable from the box and place the original unit into the box to return Prepare the box for shipping and affix the prepaid return label Please return the original unit within ten business days to avoid being charged the full replacement value of the equipment a b 4...

Page 17: ...n the back of the iX 1 Remove the weighing platform a from the mailing system 3 8 Unpack weighing platform Remove the replacement weighing platform from the box and place the original unit into the box to return 4 Power down Power up Re zero the weighing platform Disconnect the power cable from the wall outlet This will turn off your iX 1 Plug the power cable into the wall outlet The system will p...

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