Quadra-Fire MT VERNON-AE, Troubleshooting Manual

Page 1: ...1445 N Highway Colville Wa 99114 www quadrafire com www quaddealer com 7020 057D January 18 2010 MT VERNON AE TROUBLE SHOOTING MANUAL THIS MANUAL IS INTENDED FOR TRAINED QUALIFIED DEALER USE ONLY ...

Page 2: ...BLE SHOOTING FEED MOTOR TROUBLE SHOOTING FIRE POT AUTOCLEAN THERMOCOUPLE TROUBLE SHOOTING IGNITER TROUBLE SHOOTING POWER SUPPLY TROUBLE SHOOTING DOOR HOPPER FUEL LEVEL SENSOR TESTING WALL CONTROL TROUBLE SHOOTING USB CORD OPERATION CLEANING MAINTENANCE PARTS LIST EXPLODED VIEW 3 5 6 7 10 11 13 14 18 19 20 21 22 23 24 26 27 28 PAGE 2 ERROR CODES OPERATIONAL SYMPTOMS 8 9 FIREBOX VACUUM TESTING 12 ...

Page 3: ...TATE STARTUP IN THE TOP LEFT CORNER set at temp must be 2 degrees above room temp 4 EXHAUST BLOWER SPEEDS UP AND STARTS TO CREATE A VACUUM IN THE FIREBOX Estimated vacuum is between 04 to 05 inches of water during preheat 3 IGNITER TURNS ON FOR 90 SECONDS BEFORE FEED CHARGE STARTS 5 VACUUM SWITCH CLOSES AND ALLOWS THE FEED MOTOR TO TURN ON 6 FEED MOTOR TURNS ON AND START UP FUEL CHARGE FEEDS INTO ...

Page 4: ...W IS A TIMED MODE AND WILL VARY IN LENGTH DEPENDING ON THE FUEL TABLE SELECTED SOFT START LOW TIMES REV 3 ___________ REV 4 SOFTWOOD 4 MINUTES 4 MINUTES HARDWOOD 4 MINUTES 4 MINUTES UTILITY 4 MINUTES 4 MINUTES CORN 12 MINUTES 10 MINUTES WHEAT 9 MINUTES 9 MINUTES SUNFLOWER SEEDS 4 MINUTES 4 MINUTES 10 THE IGNITER WILL SHUT OFF AFTER SS LOW EXPIRES FOR FUEL TABLE REV 2 3 REV 4 WILL SHUT OFF AFTER ST...

Page 5: ...R WILL SHUT OFF 16 THE UNIT WILL GO INTO SHUTDOWN MODE THIS MODE WILL LAST FOR 10 MINUTES THE DROP TUBE T COUPLE WILL ALSO COOL DOWN AND REDUCE THE SPEED OF THE CONVEC TION BLOWER 17 THE UNIT WILL DISPLAY AUTOCLEAN IN THE UPPER LEFT HAND CORNER 18 THE THERMOCOUPLE HAS TO READ 550 DEGREES OR LESS BEFORE THE AUTO CLEAN CYCLE BEGINS 19 AFTER THE AUTO CLEAN IS COMPLETE THE EXHAUST BLOWER WILL RUN FOR ...

Page 6: ... MODE TO ENGAGE THE WALL CONTROL WILL WALK YOU THROUGH THE LIGHT UP PROCEDURES Note Igniter will not work during battery operation CONTROL BOARD 12 volt battery Estimated amp draw is between 3 6 amps during operation MAINT BURN WILL DISPLAY WHEN THE THERMOSTAT HAS REACHED THE SET ROOM TEMPERATURE AND WILL RUN ON LOW UNTIL IT REACHES ITS AUTOCLEAN CYCLE TIME PN 12VCORD AE 72 inches long BATTERY WIL...

Page 7: ...GH BLOWER SPEED EXHAUST BLOWER STAYS ON DURING THE AUTO CLEAN CYCLE AND 20 MINUTES AFTER AUTO CLEAN IS COMPLETED 8 2 07 SN 0072232364 INSERT SN 0072279399 FS SRV7000 456 ECO 58315 RELEASED WITH THE 7 3 CODE MADE SOME UPDATES TO THE EURO FUEL TABLES They can be accessed by turning the rotary switch to position 1 REV B RELEASED WITH THE 7 4 CODE ADDRESSED PREVIOUS AUTO CLEAN PROBLEMS SN 00700200343 ...

Page 8: ...D SEE PAGE 11 EXHAUST BLOWER TROUBLE SHOOTING CONV BLOWER JAMMED SEE PAGE 10 CONVECTION BLOWER TROUBLE SHOOTING MIN FP TEMP UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS THIS CODE WOULD DISPLAY ANYTIME THE FIRE GOT UNDER 500 DEGREES DURING ITS NORMAL RUN MODE MISSED IGNITION UNIT IS OUT OF FUEL OR CHECK FOR PROPER FUEL SETTINGS SEE PAGE 19 IGNITER TROUBLE SHOOTING THIS CODE WOULD DISPLAY I...

Page 9: ...GLASS CHECK THE FUEL SETTINGS AND MAKE SURE THE UNIT IS CLEAN SEE PAGE 12 FIREBOX VACUUM TESTING IGNITER IS NOT GETTING HOT SEE PAGE 19 IGNITER TROUBLE SHOOTING ENSURE THE IGNITER CHAMBER UPDATE HAS BEEN DONE REFERENCE THE SEPT 18 2007 FIELD COM MUNICATION UNIT LIGHTS AND GOES OUT DURING START UP SEE PAGE 16 FIREPOT THERMOCOUPLE TROUBLE SHOOTING UNIT WILL NOT LIGHT BURN CORN CONSISTENTLY CHECK FUE...

Page 10: ...Is it tripped Check drop tube thermocouple This has to produce millivolts to turn the blower on Replace convection blower If all previous checks are good replace the blower Replace the control board SRV7000 456 If replacing the blower did not fix replace the board Convection Blower SRV7000 260 pin latch style SRV7034 058 trigger latch style Pin Latch 7000 376 Trigger Latch 7034 066 first unit sn 0...

Page 11: ... Check blower connections Color of wires Connector pins test for broken wires Check over heat snap disc 230 1290 This is located on the pellet drop chute Is it tripped Replace exhaust blower If all previous checks are good replace the blower Replace the control board SRV7000 456 If replacing the blower did not work replace the board EXHAUST BLOWER 7034 033 WHITE GREEN BLUE RED WHITE BLUE GREEN BLA...

Page 12: ...Stats UTILITY SETTING vertical vent Start up during pre heat 04 Start up while dropping pellets 19 Soft Start LOW 19 Soft Start MEDIUM 15 HIGH 14 SHUTDOWN 12 Vacuum Stats SOFTWOOD vertical vent Start up during pre heat 05 Start up while dropping pellets 16 Soft Start LOW 14 Soft Start MEDIUM 12 HIGH 11 SHUTDOWN 09 Vacuum Stats HARDWOOD vertical vent Start up during pre heat 04 Start up while dropp...

Page 13: ... the door hopper lid is closed and the icons on the wall control are not displayed Check over heat snap disc 230 1290 This is located on the pellet drop chute Is it tripped Check the vacuum switch SRV7000 531 Check for an error code or test the vacuum switch Replace the optical sensor 7034 038 Replace this part if all previous checks are good Replace the feed motor SRV7000 313 Replace this part if...

Page 14: ...t a Rev C or higher Check firepot thermocouple SRV7034 247 Check for millivolt output or replace see page 16 Check the auto clean microswitch 7000 327 SEE PAGE 15 Check the switch for an open closed reading Check for a loose connection on the switch wires Check for a broken wire on the 10 pin connector Replace harness if broken SRV7034 191 Check the auto clean motor 7034 020 If all previous checks...

Page 15: ...MT VERNON AE TROUBLE SHOOTING MANUAL 7020 057D 9 30 2010 FIREPOT AUTOCLEAN THERMOCOUPLE TROUBLE SHOOTING PAGE 15 ...

Page 16: ...MT VERNON AE TROUBLE SHOOTING MANUAL 7020 057D 9 30 2010 PAGE 16 FIREPOT THERMOCOUPLE TROUBLE SHOOTING ...

Page 17: ...MT VERNON AE TROUBLE SHOOTING MANUAL 7020 057D 9 30 2010 FIREPOT THERMOCOUPLE TROUBLE SHOOTING PAGE 17 ...

Page 18: ...MT VERNON AE TROUBLE SHOOTING MANUAL 7020 057D 9 30 2010 FIREPOT THERMOCOUPLE TROUBLE SHOOTING PAGE 18 ...

Page 19: ... or apply direct power to it This is an AC component Check the AC power supply harness 7034 220 Check for power or a broken connection Check for power at the igniter harness SRV7034 199 Make sure all connections are good Check for continuity in the wire harness Check for power at the control board SRV7000 456 Unplug the unit and restart Make sure the wall control says Startup If power is not prese...

Page 20: ...he wires are not backwards on the harness Replace the 15 amp fuse or power supply if there are not any volts If unit is making a chirping noise wall control is blank Check the harness for a short in one of the wires Unplug wires from the control board until the noise goes away Start with the door hopper sensor harness first WHITE RED 15V DC OUTPUT TO CONTROL BOARD 7034 221 AC OUTPUT TO CONTROL BOA...

Page 21: ...e connection to the control board Replace the sensor if previous checks are good IF YOU GET THE HOPPER OPEN ICON Check the hopper door Make sure it is closed Check the sensor mount magnet Check the connection to the control board Replace the sensor if previous checks are good IF YOU GET THE FUEL LOW ICON Check the fuel level in the hopper Add fuel if low Check the sensor mount Reposition sensor if...

Page 22: ...is present replace the wall control Check the white wire if you get a no communication screen Check for a broken wire or bad connection If the wire connections are good replace the control board SRV7000 456 Wall Control Error Code BLANK SCREEN NO COMMUNICATION Connection point for the wall control harness SRV7034 200 BACK OF THE WALL CONTROL FRONT COVER REMOVED RED WHITE GREEN GREEN WHITE RED 3 3 ...

Page 23: ...AE Diagnostic Tool 1 Make sure the wall control says off and all blowers are off 2 Plug in USB cord to wall control and the computer 3 Download the UFTI s from the stove 4 Check for version of software and update as needed 5 Visit www quaddealer com to access the latest fuel tables USBCORD AE ...

Page 24: ...an unplug the appliance before servicing 2 Smoke spillage into the room can occur if the appliance is not cool before unplugging The appliance must be in complete shutdown completely cool and the exhaust blower off before performing any cleaning or maintenance There is a risk of shock if the appliance is not unplugged before servicing the appliance PROPER SHUTDOWN PROCEDURE NOTE Performing this ro...

Page 25: ...y residue build up in the drop tube Figure 2 4 Use the crevice tool to finish cleaning the heat exchanger fins It is critical that the 2 exhaust exits the back of the firebox floor left and right be thoroughly cleaned Figure 4 There are several ways this can done a Use the crevice tool b Attach a hose 1 2 inch 12 7mm in diameter and approximately 2 feet 607mm in length to your vacuum hose c Use a ...

Page 26: ...ted in the bottom right rear of the appliance Figure 5 b Use an 11 32 nut driver to loosen all six nuts but do not remove Rotate the blower and remove from the housing Figure 6 c Set the blower on the top of the housing for the stove and place on the firebox floor for the insert You do not need to disconnect the wires Figure 7 d Vacuum out the exhaust area Figure 8 e A view of the inside of the ex...

Page 27: ...M SLIDE PART 7034 153 FIREPOT TOP PART SRV7034 072 IGNITER HEATING ELEMENT SRV7000 226 T COUPLE COVER SRV7034 186 FUSE 15 AMP 7000 491 10 GASKETS CONVECTION 18 7000 329 EXHAUST BLOWER TRANSITION 7000 332 EXHAUST ROUND ORANGE SRV7000 423 FEED MOTOR GASKET 7034 144 FIREPOT GASKET 7034 190 LOG SET LOGS 60 AE OUTSIDE AIR KIT OAK 3 POWER CORD 120V 812 1180 POWER CORD 12V BATTERY 12VCORD AE POWER SUPPLY...

Page 28: ...OR LEFT 1 7005 110 DOOR RIGHT 2 7005 109 FRONT LOWER 3 7036 122 FRONT UPPER 4 7036 105 HOPPER LID 5 7036 107 SIDE PLATE 6 7036 103 TOP PLATE 7 7036 101 MT VERNON AE CAST PARTS ASHLIP 8 7005 111 FRONT PLATE 9 7005 108 DOOR LEFT 1 7005 110 DOOR RIGHT 2 7005 109 HOPPER LID 10 7034 157 SIDE PLATE 11 7005 107 TOP PLATE 12 7034 155 ...

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