Quadro Quadro2x2, Installation Manual

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Page 2: ...ite 850 Plano Texas 75024 Representative in Brazil Saga Sistemas e Computadores SA Av Rio Branco 18 8 andar Rio de Janeiro 20090 001 Notice to Users This Installation Guide in whole or in part may not...

Page 3: ...your Quadro to rain or moisture To avoid electrical shock do not open the Quadro Refer servicing to qualified personnel only Never install wiring during a lightning storm Never install telephone jacks...

Page 4: ...rgency and PSTN Access Code Settings 23 Finishing the System Configuration Wizard 24 Step 2 3 Internet Configuration Wizard 26 Uplink Configuration 27 WAN IP Configuration 28 PPP PPTP Configuration 29...

Page 5: ...s Guide This guide describes in detail the menus available for administrators only Fur thermore it includes all the system s default values at a glance Manual III see Extension User s Guide This guide...

Page 6: ...de advanced firewall and VPN configuration in formation For these features refer to the Administrator s and Extension User s Guides Step 1 Installing the Quadro explains the connection of cables and d...

Page 7: ...connector connected to the Quadro WAN port directly or through a hub or switch One CAT 5 Ethernet cable with an RJ45 connector to connect to the Quadro LAN port One PC with a 10 100 Mbps Ethernet card...

Page 8: ...reset or 2 to carry out a factory reset A normal reset is executed by pressing the Reset but ton with a paper clip for an instant Pressing the reset button and holding it down for seven seconds or mor...

Page 9: ...ng red green system unusable blinking red yellow emergency firmware is needed blinking red green red yellow firmware update 3 For Quadro 6L Green LED for FXO Lines 1 6 on or blinking line in use off l...

Page 10: ...boot sequence has been completed successfully LED indication during uploading an emergency firmware The yellow red green Info Fault LED will stop blinking alternately red yellow and start blink ing re...

Page 11: ...de There are two ways of assigning an IP address statically or dynamically A Static IP address is a fixed manually assigned IP address that remains valid until changed If you plan to use the Quadro as...

Page 12: ...are placed on the WAN side of the Quadro4L 2x2 Fig l 5 Configuration Quadro4L 2x2 behind a router with IP phones on WAN In this and the following configuration Fig I 4 Fig I 5 Fig I 6 and Fig I 7 the...

Page 13: ...u ters without any further configuration A Quadro6L with an Ethernet WAN port behind a router which is connected to a cable or xDSL modem IP phones are placed on the LAN side of the Quadro6L Fig l 6 C...

Page 14: ...higher 14 Fig l 7 Configuration Quadro4L 2x2 behind a router with IP phones on LAN A Quadro6L used as an Internet Access Router connected directly to the Internet Fig l 8 Configuration Quadro6L used...

Page 15: ...l 9 Configuration Quadro4L 2x2 used as Internet Access Router Please Note The Admin PC is connected to the Quadro s LAN port through a switch hub to access the Web Management of the Quadro Fig I 6 Fig...

Page 16: ...Quadro6L behind a router with IP phones connected to WAN Fig l 10 Installation Quadro6L behind a router with IP phones on WAN Quadro4L behind a router with IP phones connected to WAN Quadro2x2 is conn...

Page 17: ...sion 5 3 x and higher 17 Fig l 12 Installation Quadro6L behind a router with IP phones on LAN Quadro4L behind a router with IP phones connected to LAN Quadro2x2 is connected accordingly Fig l 13 Insta...

Page 18: ...ore you connect the hardware make sure that all devices are powered off Connect at least one of Quadro s LINE FXO ports to the telephone service from the PSTN The Quadro6L offers connectivity of six l...

Page 19: ...WER port on the Quadro s rear panel and plug the power adapter into a power outlet Only use the original Quadro power adapter and plug it into a power strip with surge protection or to a UPS if availa...

Page 20: ...e PC is connected to the Quadro WAN port or http 172 30 0 1 Quadro s default LAN IP address if the PC is con nected to the Quadro s LAN port The Login page of the Quadro will be displayed see Fig l 16...

Page 21: ...rating the Quadro System Configuration The first page of System Configuration Wizard shows all items to be configured Click the Next button to start Enter into the Host Name field the unique name top...

Page 22: ...es belong to the same network as the LAN port of your Quadro Please Note Make sure there is only one DHCP server on the LAN otherwise unpredict able network behavior can occur Fig l 19 DHCP Settings f...

Page 23: ...e attached to SLAs to call the emergency number press the SLA button on any IP phone connected to the Quadro and dial your con figured emergency code without any prefixes see Step 4 Making Receiving C...

Page 24: ...tem Configuration Wizard finishing page Click on Finish to complete the System Configuration Wizard The Quadro will then stop in ternal functions and apply the changes made in the Wizard Fig l 23 Wiza...

Page 25: ...Please Note If you do not use DHCP for your LAN and you have changed your LAN set tings make sure that the IP address of the PC connected to Quadro is still within the speci fied IP address range oth...

Page 26: ...et you need to get the following information from your internet service provider WAN IP Configuration is DHCP supported If yes no more information is needed If DHCP is not supported the following data...

Page 27: ...link module For basic DSL and cable modem service in the United States typical values are 300 for Upstream and 1500 for Downstream The Min Data Rate text field is used to specify the amount of bandwid...

Page 28: ...tically via DHCP The parameters are set automatically by the ISP This is common with cable modem and DSL service Assign Manually requires the administrator to enter the external IP Address the corresp...

Page 29: ...ng the Internet every station of the connected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network...

Page 30: ...leave the default selection This device selected Fig l 29 WAN Interface Configuration page Use the MTU drop down list to select the maximum packet size on the Ethernet in bytes Click Next to display...

Page 31: ...hing the Internet Configuration Wizard Fig l 31 Internet Configuration Wizard Summary page Click the Finish button to complete the Internet Configuration Wizard The Quadro will then stop internal func...

Page 32: ...be enabled on the Line Settings page see Fig l 32 The Auto Configuration option is available for tested and supported SIP phones The list of tested SIP phones is given below The Auto Configuration opt...

Page 33: ...Line Appearances text box enter the number for simultaneous calls supported by the SIP IP phone which is the sum of the number of active and held calls For example if this field is set to 1 only one...

Page 34: ...al lows both user agents and proxies to determine if the SIP session is still active Reset the SIP Phone After restart the appropriate configuration will be automatically downloaded from the Quadro to...

Page 35: ...70 also supports FVC Aastra 6757iCT 57iCT also sup ports FVC snom MeetingPoint also supports FVC Aastra 6730i also supports FVC Aastra 480i also supports FVC Aastra 6731i also supports FVC Aastra 480i...

Page 36: ...trix IP 3300 snom M3 Telematrix IP9600 MWD5 snom PA1 AudioCodes 310HD snom m9 AudioCodes 320HD Swissvoice IP 10S Panasonic KX UT136 Thomson ST2030S Panasonic KX UT123 Berkshire ATL 5000 Panasonic KX T...

Page 37: ...list of recommended IP phones in the future The Key System Emulation feature allows to Have a direct connection to the available PSTN lines and SIP networks behind the Quadro by pushing the programmab...

Page 38: ...ammable key will be responsible for the calls on the confi gured SLA line The corresponding programmable key will be blinking during incoming calls on that SLA line To make an outgoing call the caller...

Page 39: ...he Qu adro This selection disappears when there are no more unassigned PSTN lines available This means that each FXO line on the Quadro6L 4L is assigned to the SLA line and all incoming calls on that...

Page 40: ...be handling calls through the defined SIP server The IP phone can be called by the SIP username of its SLA line All incoming calls from that SIP server will be blinking on the corresponding programma...

Page 41: ...onist s features the Receptionist should be set up on the Qu adro The Quadro s basic configuration should be done in the same way as described in the Step 2 The Receptionist related setup with detaile...

Page 42: ...tration at Epygi s Technical Support web page gives you the username and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro which is located on a l...

Page 43: ...ceived PSTN calls will be directed to the corresponding SLA line Using the Default SIP Addresses Making Internet IP calls is simple with the Quadro By default every standard analog tele phone connecte...

Page 44: ...veral Quadro units in a private group refer to Appendix Registering on Epygi s SIP Server which describes how to change the default SIP addresses on the Epygi SIP server and in the Quadro devices With...

Page 45: ...ser Right Management page toolbar For Administrator account the page contains two parts one for GUI Access Password the other one for Phone Access Password Fig l 39 Change Password page The GUI Access...

Page 46: ...low that field The password can consist of numeric values only Up to twenty 0 20 digits are allowed A cor responding warning appears if any other symbols are inserted Note If Administrator is changing...

Page 47: ...sses that may change from time to time and are not appro priate for SIP NAT traversal Please Note If you have more than one router in series between the Quadro and the In ternet the same port forwardi...

Page 48: ...P Parameters page Fig l 42 NAT Traversal Settings SIP Parameters Select Use Manual NAT Traversal and enter the WAN IP address of the router into the Mapped Host text field For Mapped Port enter the ro...

Page 49: ...the Mapped RTP RTCP Port Range according to the values specified on the router in this case to 6000 Min and 6099 Max respectively Click the Save button to save the contents The Quadro will activate t...

Page 50: ...ms and Conditions and accept it to proceed The displayed page now welcomes you and allows you to Subscribe a New Extension Fig l 45 SIP Services Welcome page Selecting Subscribe a New Extension leads...

Page 51: ...name Authentication Password and SIP ex tension number for entry into the Quadro later Save will store the entered information and conclude the basic SIP registration The follow ing page then will be...

Page 52: ...tered and can then be used Login into the Quadro and go to Extensions Management Fig l 48 Extensions Management page Select the first extension to change by clicking the appropriate checkbox and pres...

Page 53: ...server you may enter sip epygi com Most SIP server providers including Epygi use port 5060 as the Registration SIP Port You may leave the default entry as is Select Registration on SIP Server if you w...

Page 54: ...uring Quadro Extensions Quadro6L 4L 2x2 SW Version 5 3 x and higher 54 umn Stat Reg This will indicate that the Quadro has successfully registered the new num ber If this does not happen after a few m...

Page 55: ...e test passes the output of the system may look as follows Basic Tests Checking for physical link WAN link ok Checking IP configuration dynamically via DHCP Client DHCP Client is running Checking inte...

Page 56: ...outer and the STUN is enabled the detected connection type and the IP address of this router s WAN port are displayed Fig l 53 SIP Registration Status page Quadro cannot work behind your router if Det...

Page 57: ...4L 2x2 SW Version 5 3 x and higher 57 C Co op py yr ri ig gh ht t 2 20 00 03 3 2 20 01 13 3 E Ep py yg gi i T Te ec ch hn no ol lo og gi ie es s L Lt td d A Al ll l r ri ig gh ht ts s r re es se er rv...