My touchscreen is not
responding.
How do I reset the phone?
I inserted a MicroSD card.
Where are my files located?
My Wi-Fi says it's
'Disconnected' after I attempt
to connect?
To reset, first make sure the power source is unpluged. Open battery cover
and take battery out. Put battery back in, close the cover and plug-in power
source. Press and hold the Power button for 2-3 seconds.
To erase all data on the Smartphone go to
'Settings'
> '
Backup & Reset
' >
'
Factory Data Reset
'.
Caution: ALL DATA WILL BE LOST
and device will be set to default factory
settings.
After insterting card, find your files in the 'File manager' application. Go to
the 'App Tray'; open 'File Manager'. Select SD Card icon to access files.
The 'Disconnected' status means that the Smartphone is not connected to
any network. Make sure the correct password is entered when connecting
to your wireless network. This password could be on the bottom of the
router or a password that was created by someone when the Wi-Fi device
was originally set up.
Problem
Solution
ENGLISH
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