QuadroM QuadroM32x, Installation Manual

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Page 2: ...Please direct all inquiries to Epygi Technologies Ltd Two Legacy Town Center 6900 North Dallas Parkway Suite 850 Plano Texas 75024 Representative in Brazil Saga Sistemas e Computadores SA Av Rio Bran...

Page 3: ...terface Use caution when installing or modifying cable or telephone lines Avoid using your Quadro during an electrical storm Do not use your Quadro or telephone to report a gas leak in the vicinity of...

Page 4: ...s 18 Emergency and PSTN Access Code Settings 19 Finishing the System Configuration Wizard 20 Step 2 3 Internet Configuration Wizard 21 Uplink Configuration 22 WAN IP Configuration 23 PPP PPTP Configur...

Page 5: ...the menus available for administrators only Fur thermore it includes all the system s default values at a glance Manual III see Extension User s Guide This guide describes in detail the menus availabl...

Page 6: ...scribes the configuration steps necessary to integrate the Quadro into your network environment Step 2 A Using IP Lines explains how to configure IP lines on the Quadro IP PBX and to connect IP phones...

Page 7: ...11 telephone cable At least one IP phone with CAT5 cable with RJ45 connector Two CAT 5 Ethernet cables with RJ45 connectors to connect to the Quadro s ETH and LAN ports One PC with a 10 100 Mbps Ether...

Page 8: ...he administration password you entered Please Note A Factory Reset forces the default LAN IP address of 172 30 0 1 and default admin password of 19 3 RJ 45 socket to attach the E1 T1 trunk See Appendi...

Page 9: ...during a firmware update A firmware update is indicated by the red Fault and yellow Info LEDs Both will blink si multaneously for about two minutes while the firmware is being updated The Quadro will...

Page 10: ...ess that remains valid until changed If you plan to use the Quadro as your Internet access router contact your Internet Service Provider ISP to find out if a static IP address is assigned to your acco...

Page 11: ...a DHCP client on the WAN port The IP phones are placed on the WAN side of the QuadroM32x connected to the company LAN The Admin PC can be connected to the Quadro ETH or WAN port to access the Web Man...

Page 12: ...x IP PBX used as an Internet Access Router connected di rectly to the Internet Fig I 5 Configuration QuadroM32x used as Internet Access Router The Admin PC is connected to the Quadro ETH port or WAN p...

Page 13: ...to WAN Fig I 6 Installation QuadroM32x behind a router with IP phones on WAN QuadroM32x behind a router with IP phones connected to LAN Fig I 7 Installation QuadroM32x behind a router with IP phones o...

Page 14: ...tor Connect the WAN port of the Quadro to the Internet service via a cable or DSL modem Power up the DSL or Cable modem first Connect the power cable to the POWER port on the back side of your QuadroM...

Page 15: ...l hear a voice message that confirms you have successfully established an IP call If this call is not successful go to Appendix Checking the Connections for troubleshooting You may customize the follo...

Page 16: ...P server in the address field of your browser If the PC is connected to the Quadro s LAN side enter http 172 30 0 1 Quadro s default LAN IP address in the address field of your browser The Login page...

Page 17: ...left unchanged if their meanings are not completely understandable to the party administrating the Quadro System Configuration The first page of System Configuration Wizard shows all items to be confi...

Page 18: ...unpredict able network behavior can occur Fig I 12 DHCP Settings for the LAN Interface page Click on Next to display the Regional Settings page Regional Settings If your Quadro is located outside of...

Page 19: ...codes into the appropriate field For example in the United States the emergency number is 911 whereas in Germany it is 112 110 In case of an emergency you can then pick up any FXS phone and dial your...

Page 20: ...ings Fig I 17 Confirm Settings page Please Note You must confirm the settings within 20 minutes Otherwise the device will revert back to the previous configuration and reboot Please Note If you do not...

Page 21: ...h is available upstream and downstream WAN IP Configuration is DHCP supported If yes no more information is needed If DHCP is not supported the following data is needed the WAN IP address the sub net...

Page 22: ...ervice in the United States typical values are 300 for Upstream and 1500 for Downstream The Min Data Rate text field is used to specify the amount of bandwidth reserved for data applications The value...

Page 23: ...tomatically by the ISP This is common with cable modem and DSL service Assign Manually requires the administrator to enter the external IP Address the cor responding Subnet Mask and the IP address of...

Page 24: ...ected LAN has to connect to Quadro first Always connected Quadro stays in the always connected mode This will allow Quadro always remain online in the network The IP Address Assignment field is used t...

Page 25: ...e on the Ethernet in bytes Click Next to display the DNS Settings page DNS Settings For DNS the selection is set to Dynamically by Provider When using a static IP address fixed values must be entered...

Page 26: ...on Wizard The Quadro will then stop internal functions and apply the changes made in the Wizard After this is complete the Quadro will display the Confirm Settings page requesting confirmation of the...

Page 27: ...I 26 IP Line Settings page Select the SIP Phone radio button Select the SIP IP phone model from the Phone Model drop down list Insert the SIP Phone s MAC address in the corresponding fields The MAC ad...

Page 28: ...following options are available Never the extension will never expire and will remain logged in to the public phone After the defined period of time requires the period after which the extension will...

Page 29: ...ea tures like Paging Intercom etc may be missing in these SIP phones CISCO 7960 Snom M3 IpDialog ST201 Swissvoice IP 10S Polycom SoundPoint IP 300SIP Thomson ST 2030 SIP Polycom SoundPoint IP 330SIP B...

Page 30: ...twork if connected to a PBX Further you are required to enter the E1 T1 settings your PSTN provider requires regard ing framing clocking signaling used and so on All these settings must be entered on...

Page 31: ...ested from the service provider or in case of con necting to a PBX according to the settings in the PBX manual CAS signaling allows using the same timeslot both for voice and data transmission CCS sig...

Page 32: ...e user on the PBX side may set any mode related to TEI assignment in the PBX configuration In the User Mode CO PSTN connected the TEI assignment depends on the CO PSTN settings So you have to enter th...

Page 33: ...ions any active traffic on the timeslot s will be terminated Edit will display another page where the signaling set tings for the selected timeslots may be specified in detail Bearer Establishment Pro...

Page 34: ...ll Ringing checkbox is selected the system will send ALERT messages to callers from the PSTN PBX on call ringing If not the system will send a PROGRESS message on receivng early media from the called...

Page 35: ...B1 to B23 B30 For Descending selection B channels will be defined from B23 30 to B1 If your CO PBX has Ascending B channels selection configured it is recommended to use Descending B channels selectio...

Page 36: ...coming calls from CO PBX to the Qua dro This service allows you to speed up the call establishment procedure by detecting the prefix The calls will be speed up by the timeout defined in the Incoming D...

Page 37: ...lots checkbox can be optionally selected in order to apply new set tings immediately This will force the timeslot s to be restarted and any active connection on the selected timeslot s will be interru...

Page 38: ...e CAS Signaling Wizard DID Direct Inward Dialing Service might be enabled on the timeslot s In User mode the Quadro cannot route incoming calls from the E1 T1 trunk to extensions if the timeslot in th...

Page 39: ...the Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 all types and is used to reconnect the call terminated by some reason e g user error network problems etc by...

Page 40: ...ttings ANI Category drop down list appears only when R2 signaling selected from Signaling Type drop down list on the CAS Signaling Wizard Page 2 is different from R2 DTMF and is used to select the cal...

Page 41: ...n the PBX attached to the Quadro supports this feature When this checkbox is selected and in case of incoming calls always the called destination will pay for the call Option is particularly applicabl...

Page 42: ...eive signals The Transmit Answer Signal parameter is defined from the drop down list on this page When transmit signal is selected press Next on this page to access the R2 Receive Signal Settings page...

Page 43: ...eb page gives you the username and password to login to the Epygi SIP Server To register you need to know the serial number of your Quadro which is located on a label on the bottom of Quadro You will...

Page 44: ...Password functional button from the User Right Management page toolbar The Change Password page will be displayed Fig I 41 Change Password page Enter the Old Password 19 and the New Password in both t...

Page 45: ...are not appro priate for SIP NAT traversal Please Note If you have more than one router in series between the Quadro and the In ternet the same port forwarding setup must be configured on each router...

Page 46: ...RTP Parameters page and select Use Manual NAT Traversal Fig I 44 NAT Traversal Settings RTP Parameters Enter the WAN IP address of the router into the Mapped Host text field Set the Mapped RTP RTCP P...

Page 47: ...d The displayed page now welcomes you and allows you to Subscribe a New Extension Fig I 46 SIP Services Welcome page Selecting Subscribe a New Extension leads you to a page where you can enter the use...

Page 48: ...nsion number for entry into the Quadro later Save will store the entered information and conclude the basic SIP registration The follow ing page then will be displayed Fig I 48 SIP Services Your Exten...

Page 49: ...to the Quadro and go to Extensions Management Fig I 49 Extensions Management page Select the first extension to change by clicking the appropriate checkbox and press Edit functional button The Extensi...

Page 50: ...P Port You may leave the default entry as is Select Registration on SIP Server if you want to establish and receive IP calls Click the Save button to activate the settings Other settings of the extens...

Page 51: ...ng IP configuration dynamically via DHCP Client DHCP Client is running Checking internet connectivity ICMP ping Gateway reached Primary nameserver reached Secondary nameserver not configured www epygi...

Page 52: ...is shown If Quadro is placed behind a NAT router and the STUN is enabled the detected connection type and the IP address of this router s WAN port are displayed Fig I 54 SIP Registration Status page Q...

Page 53: ...blems please send us a technical support request on the Support section of http www epygi com Please prepare a system log file and at tach it to your request To download the system logs open the Syste...

Page 54: ...Installation Guide Appendix Checking the Connections Appendix Pin Assignment of E1 T1 Pin Signal 1 RXRING 2 RXTIP 3 N C 4 TXRING 5 TXTIP 6 N C 7 N C 8 N C Fig I 55 Pin Assignment of E1 T1 QuadroM32x...

Page 55: ...QuadroM32x Manual I Installation Guide Appendix Checking the Connections QuadroM32x SW Version 5 2 x 55 QIG QUADRO 09 25...