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Quick Start Install Guide 

Easy Step-by-Step Instructions for Removing and Installing SoftPro Salt 
Based Water Softeners 

 

 

SOFTPRO ELITE SYSTEM 

Salt Based 

CITY WATER 

 
 

Congratulations on your purchase of your new SoftPro Water Softener System.

  

Below are the installation instructions to get you up and running in no time. We highly 
recommend that you follow along in our simple installation videos.  
 

Typical Install Times:  

● 3 Hours for a Handyman/ Plumber 
● 4 Hours for DIY 

 

Tools Required: 

● Flathead Screwdriver 
● Phillips Head Screwdriver 
● Tongue-and-Groove Pliers (ie. Channellock) 
● Adjustable Wrench 
● Pipe Cutter 

 
Additional Parts Required: 

● Teflon Tape 
● ½” ID Teflon Tubing 

(length to your drain or drain pipe) 

● ½” Hose Clamp 
● Additional Pipe Fittings for Rigid Drain Pipe

 (optional) 

 

● For PVC Pipe:  

○ PVC Primer and Glue 

● For Copper, PEX, and CPVC pipe: 

 

 

QualityWaterTreatment.com 

Summary of Contents for SOFTPRO ELITE

Page 1: ...highly recommend that you follow along in our simple installation videos Typical Install Times 3 Hours for a Handyman Plumber 4 Hours for DIY Tools Required Flathead Screwdriver Phillips Head Screwdri...

Page 2: ...y possible damage that may have occurred during shipment This new system may have multiple shipments Shipment FAQ s Is it OK if some items are delivered on its side or upside down Yes it is OK If your...

Page 3: ...what if there is a missing item Easy If you are missing a part please contact us to help get you set up properly Contact Support https qualitywatertreatment com support Help QualityWaterTreatment com...

Page 4: ...ine tank Small parts are placed in the small parts bag please leave them in there until ready to install Let s not lose them There is no small parts bag All parts are in a small box in the control val...

Page 5: ...INSTALL GUIDE v20 4 8 Optional Whole House Carbon Filter Package below Now that you have verified that you have all components listed let s get started on installing your new softener 5...

Page 6: ...etup is unconventional please take pictures and videos to send to our support team to review Step 1 Disconnect power Unplug the power supply to your existing water softener 2 Shut off the main water s...

Page 7: ...ip Open a cold water faucet in the home Removing a shower head because it is up high will create a good vacuum so pipes can drain faster and better Step 4 Set the bypass valve in the bypass off positi...

Page 8: ...the plunger into the stem or pull handle as shown in the first image Step 5 Reclaim salt or potassium chloride Remove any good salt or potassium chloride that you would like to keep and reuse from you...

Page 9: ...ng clips at the water softener inlet and outlet Disconnect the water softener from the water pipes If there are no clips then cut the water line pipe as it enters the water softener Use the appropriat...

Page 10: ...onnect the brine line from the side of the softener valve Step 8 Remove the old brine tank and mineral tank Step 9 Clear and clean the area for your new SoftPro Water Softener System You are now ready...

Page 11: ...INSTALL GUIDE v20 4 11...

Page 12: ...p by step guide accompanied by our install videos QualityWaterTreatment com Install will get your new system up and running for you to enjoy fantastic soft water Pre Loaded Tanks Up to 64 000 Grain Ca...

Page 13: ...ne tank a Remove the grid plate and legs from the brine tank and snap the legs into the bottom of the grid plate You will hear a click sound after securing each leg Note If the plastic tabs are still...

Page 14: ...bottom of the brine tank and push down firmly i Align the brine well cylinder to the small brine line hole near the top of the brine tank This is where the brine line will slip through c Insert the br...

Page 15: ...e well cylinder ii Run the brine line tubing through the small hole near top of the brine tank iii Attach the plastic nut and insert the plastic sleeve into the tubing end iv Only hand tighten the bri...

Page 16: ...House Carbon Filter is pre loaded with carbon media Install the neoprene jacket i Wrap the black neoprene jacket around the carbon filter tank Zip it up and pull the bottom of the jacket down to remov...

Page 17: ...flow head with upper basket attached over the distributor tube located in the carbon filter tank Only hand tighten the head onto the tank i Note Do not use lubricants or Teflon tape e Install the bypa...

Page 18: ...Note The arrow pointing away from the valve is the INLET side ii Note The arrow pointing in to the valve is the OUTLET side h Plumb the main water supply line to the Inlet side of the carbon filter i...

Page 19: ...bon filter a Note This will be used to initially clean out any carbon dust from your carbon filter tank prior to the water entering your water softener Note Once the water softener is set up then plum...

Page 20: ...ket around the carbon filter tank Zip it up and pull the bottom of the jacket down to remove wrinkles Step 4 Unscrew media spill cap from the top of the tank Step 5 Attach upper basket to bottom of co...

Page 21: ...ugh 64 000 grain capacity are pre loaded with the proper amount of resin Only the 80 000 or larger grain capacity water softener will come with additional resin to load into the mineral tank a Cover t...

Page 22: ...ttom of the basket to insert the distributor riser tube D Tube or Riser Tube that is located inside the tank c Carefully screw the control valve onto the mineral tank Hand tighten ONLY The O ring of t...

Page 23: ...NING Be careful not to pinch or wind the electrical cord in the threads valve and tank connection Step 8 Install the bypass valve to the control valve a Remove the two red clips from the rear of the S...

Page 24: ...INSTALL GUIDE v20 4 b Press the bypass valve into the rear of the Softpro control valve c Reinstall the red clips Gently tug on the clips to make sure they are locked into place 24...

Page 25: ...Connect the plumbing fittings to the bypass valve See Quick Connect Kit or standard connection step A If using the optional quick connect kit hoses follow below otherwise skip below to Step 9 B Conne...

Page 26: ...einstall the red clips to secure the fittings Gently tug on the clips to make sure they are locked into place Standard plumbing connection to the bypass valve Quick Connect Kit was not provided a Inst...

Page 27: ...INSTALL GUIDE v20 4 Step 11 Connect the brine line to the control valve 27...

Page 28: ...INSTALL GUIDE v20 4 Insert the plastic sleeve this can be found on the thin wire holding the vanilla tag on the brine line elbow and hand tighten the brine line nut to the elbow fitting 28...

Page 29: ...in line elbow or fitting from the rear of the control valve This fitting includes the drain line flow control If removed the system will not work properly and the resin will drain out when the system...

Page 30: ...er Never insert drain line directly into a drain sewer line or trap Always allow an air gap between the drain line and the wastewater to prevent the possibility of sewage being back siphoned into the...

Page 31: ...n end of the vinyl tubing Note Vinyl tubing must be connected to the control valve and then the rigid pipe can be connected to the open end of the vinyl tubing using a NPT to hose barb fitting Additio...

Page 32: ...ater Loops If a water softener has never been installed cut the water line softener loop Use an appropriate pipe cutting tool ii Place a bucket to catch the water Then very slightly turn open the wate...

Page 33: ...ll a loop from the main water supply line prior to entering your home or have a professional install one Step 14 For the optional Whole House Carbon Filter Installation if applicable complete the carb...

Page 34: ...r Outlet side to the water softener INLET side a Plumb the line from the carbon filter hose bib T fitting to the water softener b Verify that the carbon bypass valve is in the bypass position Step 15...

Page 35: ...oft water hose bib A soft water hose bib located near the water softener can aid in convenient water testing and allow access to soft water great for washing cars and windows etc a Install a soft wate...

Page 36: ...er main b Turn on a faucet in the home or attach a garden hose to the soft water hose bib and turn it on recommended c Run the water until it shows clear i Use a container to view the water clarity Th...

Page 37: ...op running b SLOWLY turn open the OUTLET side of the carbon filter bypass valve opens counter clockwise c Connect a hose to the bleed hose bib and run to a container or bucket d Slowly open the bleed...

Page 38: ...the softener bypass valve opens counter clockwise h Open the nearest softened treated cold water faucet or hose bib and run the water until it shows clear i Use a container to view the water clarity...

Page 39: ...ual regeneration is NOT required Resin media has been previously pre charged and ready for use Step 19 Add 2 gallons of water to the brine tank Step 20 Add salt to the brine tank Add two 40 lbs bags o...

Page 40: ...rical outlet Your new SoftPro Water Softener is complete and ready for programming Programming Your New SoftPro Valve We highly recommend that everyone refer to our programming videos Makes it easy an...

Page 41: ...in line vertically The discharge line can travel some incline but not over 3 feet as it can create brine drawing issues How do I know if my system is working While it is easy to want to judge your sys...

Page 42: ...s a few minutes you may hold any key for 3 seconds to advance to the next cycle this avoids needing to let the whole process run Continue this till the system says returning to service Is the water so...

Page 43: ...INSTALL GUIDE v20 4 Help QualityWaterTreatment com 43...

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