6-6
Troubleshooting
501510 Rev. S
6.3
Operating Fault Messages
These Fault Messages will occur during normal operation of the library.
6.3.1
Pick Failed
The library failed to pick a cartridge from a Magazine Slot or Tape Drive. Check that
there are no loose magazines or cartridges in the library. Check that the drives are
properly seated and the locking lever is fastened. Check that there is not a loose car-
tridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this
will not cause a problem.)
6.3.2
Place Failed
The library failed to place a cartridge into a Magazine Slot or Tape Drive. Check that
there are no loose magazines or cartridges in the library. Check that the drives are
properly seated and the locking lever is fastened. Check that there is not a loose car-
tridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this
will not cause a problem.)
6.3.3
Carousel Failed, Carousel Jammed
The carousel mechanism failed to move successfully. Check that there are no loose
magazines or cartridges in the Carousel or Handler. If there is a cartridge is in the
Handler, and it is properly gripped, this will not cause a problem.
6.3.4
Array Failed, Array Jammed
The Storage Array mechanism has failed to move successfully. Check that there are
no loose magazines or cartridges in the Storage Array or Handler. If there is a car-
tridge is in the Handler, and it is properly gripped, this will not cause a problem.
6.3.5
X Axis Jammed
The Handler’s X
-Axis (horizontal) is unable to move freely. Check that there are no
loose magazines or cartridges in the library. Check that all Tape Drives are properly
seated and their locking levers are fastened. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.
6.3.6
X-Axis Obstructed
The XCLEAR sensor is indicating that it is unsafe to move the Handler horizontally.
Check that there are no loose magazines or cartridges in the library. Check that all
Tape Drives are properly seated and their locking levers are fastened. Check that
Summary of Contents for RLS-4470
Page 1: ...RLS 8000 Tape Library Technical Service Manual 501510 Rev S...
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Page 16: ...1 2 Introduction 501510 Rev S Table 1 1 Applicable Documents...
Page 20: ...1 6 Introduction 501510 Rev S This page left blank intentionally...
Page 23: ...501510 Rev S Description and Theory of Operation 2 3...
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Page 64: ...4 14 The Maintenance Menu 501510 Rev S This page left blank intentionally...
Page 65: ...501510 Rev S The Private Menu 5 1 5 The Private Menu...
Page 69: ...501510 Rev S The Private Menu 5 5 10 Close the Front Panel Door...
Page 188: ...8 10 Firmware Updating 501510 Rev S Figure 8 7 Properties Screen...
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