Owner’s Manual
Quantum Energy Technologies
Document number: QDC0030PD-16.4 Page 17 of 36
can be quite common – Off Peak tariffs are not recommended for Quantum water heaters.
2. Check that the thermal overload (on the digital controller) has not been tripped. If so
press the “Set” button (hold for 6 seconds) to reset it.
3. Is the Pressure & Temperature Relief valve discharging too much water? See Section 7a:
"Pressure & Temperature Relief Valve Running".
4. Do you have the correct size water heater for your requirements? Sizing details are
available from your Quantum supplier.
5. Is one outlet (such as the shower) using more hot water than you think? Carefully
review the family's hot water usage and if necessary check the shower flow rates with a
bucket and a watch. If it is not possible to adjust water usage patterns, an inexpensive
flow control valve can easily be fitted to the shower outlet.
7c: High Electricity Bills
1. Is the Pressure & Temperature Relief valve discharging too much water? See Section
7a:
"Pressure & Temperature Relief Valve Running”.
2. Is one outlet (such as the shower) using more hot water than you think? See Section 7b:
"No Hot Water”.
3. Is there a leaking hot water pipe or dripping hot water tap? A small leak can waste a large
quantity of hot water.
4. Replace faulty tap washers and have your plumber rectify any leaking pipe work.
5. Have any new appliances been installed that might be using the extra power?
6. If there are no water leakages around the building and no excessive usage of hot water, yet
electricity bills are higher than normal (without any other appliance being responsible)
then it may indicate a problem with the water heater. Contact your nearest Quantum
distributor or service agent.
Section 8: WARRANTY CERTIFICATE
8a. Terms Of Warranty
QUANTUM WATER HEATERS are manufactured by Quantum Energy Technologies Pty Ltd. QUANTUM ENERGY
TECHNOLOGIES PTY LTD (the Company) WARRANTS “THIS QUANTUM ENERGY SYSTEM” (the unit)
against faulty workmanship, materials and defects in manufacturing as here in after provided: -
1. Storage tank integral with condenser coil: - Warranted for a period of five (5) years from the date of installation
2. Refrigeration pipe work, refrigeration valves, compressor, fan coil and motor, electrical components including
thermostats, digital controller, solenoids, wiring and controls: - warranted for a period of two (2) years from date of
installation. Plumbing valves supplied with the unit are covered by their respective manufacturers’ warranties.
3. Labour, delivery and / or transportation: - Where the Company considers it necessary to repair or replace any
component part covered by the warranty, the consequential labour, delivery and / or transportation services will be
provided free of charge to the owner within a fifty-kilometre radius from where the unit was purchased. Customers
outside this area will be subject to freight and traveling charges incurred by the service agent carrying out the work.
The date and time of the commencement of such warranty work will be at the discretion of the Company. Quantum
does not warrant that such repair work will take place within any particular period. A call out fee applies to any
warranty calls made outside normal QUANTUM business hours.
The Company’s liability under this warranty shall be limited to the free replacement or repair of any defective
component parts of the unit and shall not cover any consequential loss or damage arising out of any such defect.
