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Always ensure your caravan handbrake is on before engaging or disengaging the mover sytem to prevent unwanted movement of 
the caravan. Only release the handbrake when the mover is securely engaged to the tyre and you are ready to move the caravan.

 

Automatic Engagement - During transit/installation the engagement motor end block may rotate causing it to  

 

 

tighten. Before first use, place the manual engagement tool in the rear of the engagement end block (removing rubber  

 

cap) and turn the tool clockwise to ensure it is moving freely, there should be little resistance required to turn the tool.

Turn on the handset and then from the home screen  hold the multifunctional button (Fig.1C) for 3 seconds to engage or disengage 

the mover. When engaging/disengaging the following information will be shown on the display (image varies based on mode):

Once engagement is completed the handset will return to the home screen and thumbstick controls will be activated allowing the 
caravan to be moved. In the event of an issue, a manual engagement hex T bar is supplied that can be used to engage/disengage. 
To use this remove the small rubber plug on the rear of the engagement motor and turn the engagement worm manually.

Manual Engagement - In order to engage the rollers, fit the end socket of the Engagement Tool (6) on the spindle (Fig.2G & Fig.4A 

of installation manual) on the right or left drive unit. 

Position the engagement tool parallel to the ground, then rotate the tool through approximately 180 degrees. Note: to engage the 
rollers you always rotate the tool towards the tyre, irrespective of which side you are operating the engagement from. 

The engagement mechanism utilises a simple over-centre cam that pushes the rollers onto the tyres and then locks into place 
automatically. If the mover has been installed correctly, at exactly 20mm away from the tyres when disengaged, the amount of 

force provided onto the tyre by the roller will be sufficient for most circumstances of use (Fig.6 of installation manual). 

To disengage the rollers, simply refit the tool onto one of the spindles and rotate away from the tyre. Please note that you will feel 

a small amount of resistance initially as you disengage the cam from its locked position; the spring will then do the rest of the work 
and pull the roller away from the tyre and into the fully disengaged position (Fig.5 of installation manual).

Turn off isolation key to cut power to the Quattro control box. To turn off the handset double-press  multifunctional button (Fig.1C) 

twice.

  
  

Changing batteries in the remote control:

 

 

Open the rear cover of the handset by pushing gently and sliding the rear cover in the direction of the  

 

 

 

                     arrow (Fig.2). Take out the depleted/old batteries and dispose in the appropriate way (check with your  

 

 

 

                     local authority for correct disposal of batteries). Install new replacement batteries. Make sure to use leak    

 

 

                     proof batteries (No claims under guarantee can be considered for damage caused by leaking batteries).

 

 

Slide the rear cover on gently and it will click into place.

Unit fails to operate or moves intermittently. Possible solutions are:

Handset not connected 

- Ensure that all home screen items (Fig.1A) are solid and not flashing. If they are then it is likely that the 

handset has not yet connected. Move closer to the caravan, if the handset still fails to connect, run through the handset pairing 
process. Ensure that power is getting to the Quattro control box before beginning the pairing process.

Handset not turning on 

- Handset battery could be depleted. If empty, renew using two new ‘AA’ 1.5V batteries.

Caravan battery could be empty 

- Check that the leisure battery is fully charged. Refer to handset display (Fig.1A)

Caravan battery could be low

 - with the rollers engaged. Ensure that when operating the mover that the leisure battery icon on 

display (Fig.1A) remains at atleast 3 bars under load. If the charge indicator is dropping to 2 or below it may indicate a depleted or 
damaged battery.

Electronics current limit reached

 - Allow the mover to sit for 30 seconds, this will allow the electronics to restart and operation will 

begin again. If the problem persists call your Quattro mover supplier.

Operation - Mover Engagement/Disengagement

Mover disengaging, press button 
(Fig.1C) to stop at any point.

Mover engaging, press button (Fig.1C) 
to stop at any point.

Operation - Shutdown procedure & battery replacement

Troubleshooting 

Summary of Contents for Diamond

Page 1: ...REF SW v1 1 Model No Quattro Diamond Q600 Model No Quattro Platinum E500 Model No Quattro Manual Movers REMOTE CARAVAN MOVER Electronics installation guide user information and troubleshooting UK...

Page 2: ...tched on and the control box within the caravan is receiving power LED lights on If the handset does not pair within 10 seconds Icon should change to smiling face press thumb stick button Fig 1 B two...

Page 3: ...Fig A 2 1 Fig 1 B D C A A Fig 2 Fig 3 E M1 M1 M2 M2 B B M3 M3 M4 M4...

Page 4: ...tion Mover Engagement Disengagement Page 7 Operation Shutdown Procedure Battery Replacement Page 7 Troubleshooting Pages 7 8 AWD Setup Wiring Pages 9 10 11 Product Registration Guarantee Page 12 Packa...

Page 5: ...refer to the wiring diagrams on pages 9 10 of this manual to ensure rear axle is correctly wired Mark the ends of the Motor Cables 12 13 for both motor units using the cable markers 25 The cables for...

Page 6: ...the mover increases your caravan or trailer weight So this reduces the payload of the caravan DO always make sure that the rollers are fully disengaged from the tyres when the mover is not in use Thi...

Page 7: ...ng the button Fig 1C Once activated the display will illuminate If the handset has not been used 60 seconds it will power off Ensure before continuing that the control unit has power by turning on you...

Page 8: ...the control radially sidewards to achieve a fluid change in direction The more the control is moved sidewards the tighter the turning radius that will be achieved Note moving the thumb control to the...

Page 9: ...away from the tyre Please note that you will feel a small amount of resistance initially as you disengage the cam from its locked position the spring will then do the rest of the work and pull the rol...

Page 10: ...Slow flashing Handset connected Fast flashing Handset signals received buttons pressed or thumbstick moved Red LED Red LED indicating motor driver state in this way OFF Control box has no power or is...

Page 11: ...AWD Front axle wiring M3 M2 M2 A B Caravan Front Fig 4 Positive Wire Negative Wire M3 B B M1 M1 AUTO MODEL ONLY AUTO MODEL ONLY M4 M4 ISOLATION KEY Page 9 E FUSE...

Page 12: ...Caravan Rear Fig 5 Positive Wire Negative Wire M3 B B M1 M1 AUTO MODEL ONLY AUTO MODEL ONLY M4 M4 ISOLATION KEY Quattro Diamond The upper connector on each motor is always negative black while the low...

Page 13: ...6A located on the slave control box that is powering the rear axle 5 Power on handset by double pressing button Fig 1C on the handset 6 Set the handset to AWD mode by referring to the setup and pairin...

Page 14: ...d for product registration Product Registration Guarantee Notes Please register your Quattro caravan mover online within 14 days of purchase to benefit from our 7 year warranty Registration is quick a...

Page 15: ...Purple Line Ltd Unit 1 Peninsula Business Centre Wherstead Suffolk IP92BB Web www quattromover com Tel 44 0 1473 601200 Email info purpleline co uk...

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