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6. Product Information And Support
Did you know that Qubino offers Z-Wave modules with guaranteed 100% quality control
throughout the production process? Every single unit is tested and examined before being
approved for sale – a truly unique pledge in the industry.
Why is this important?
Every product has a dedicated a serial number and a part number, which is assigned to the
module only after it goes through a strict testing procedure.
By scanning the QR code on the back of your Qubino module, its product title, serial number,
and part number are automatically copied to your mobile device. You can also use the code for
direct access to the module’s product page for more information. If you still don’t find what
you’re looking for, click on the link to Qubino technical support team. They will be able to
automatically read the serial and part number from your module and quickly review the
production log file containing production date as well as any relevant device parameters and
information. This process allows our team to immediately identify and address issues, giving
you the best support possible.
Based on customer and business partner feedback, we’re proud to boast Qubino’s support
team as the best and fastest on the market If you don't find the answers to your questions in
this document, please contact our support team by scanning the QR code or through our
website:
http://qubino.com/support/#email
. We will try to help you as soon as possible.