CV100LG User Manual
QSZCAMCV100LGUM0304
55
Setup menu of the product.
My Mobile Device will not
connect to my product
Please ensure that you have configured the product’s Wi-Fi AP
Mode.
Double-click the function button to turn hotspots on.
The QuCam mobile app will
not run properly
Please uninstall the QuCam mobile app and re-download
again.
When I run the QuCam mobile
app I get a
message saying 'No WiFi CAM
Connection Found”
Ensure that the product is working in Wi-Fi AP Mode and that
your mobile device has connected to the product’s Wi-Fi
network.
When I try to play back a file
from my product by Wi-Fi
mode, I cannot get the video
view
Please restart your mobile device and reconnect to the
product’s Wi-Fi network, then re-open the QuCam mobile
app.
Please re-fresh the video thumbnails and select the desired
video to playback again.
I have forgotten my password
for the Wi-Fi connection
Open the Wi-Fi setting to re-configure the parameters.
Card full and card error
message
Is a branded card that is compatible with loop recording being
used? This issue can occur if a counterfeit, slow or unbranded
SD card is being used.
The CELL indicator keeps
flashing quickly
Check the signal strength by mobile app, move the product
towards the better open place
Confirm with ISP that the SIM card is in service.
Confirm the APN settings with correct parameters.
Back-end
server
cannot
receive any reports from
product
Make sure the product is accessible to the internet.
Make sure the report server is running well.
Make sure the report server parameters are configured
properly.
Unknown and unsolved issues
Reset the product to the Default Settings within the Setup
Menu and try again
Queclink
Confidential
