12.1 LIABILITY
We do not pay shipping, insurance or transportation charges from you to us, or any import fees, duties and
taxes.
To obtain Limited Warranty Service you must return product, with proof of purchase from an authorized
QuietOn dealer, using the following procedures:
Contact the QuietOn organization in your country/region (visit www.QuietOn.com for QuietOn contact
information in your country/region) for specific return and shipping instructions; Label and ship the product,
freight prepaid, to the address provided by the QuietOn organization in your country. The product must be
properly packed for shipping. All the parts included in the original sales package must be included. Place
any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a
return authorization will not be accepted.
THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY, WHETHER
EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
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