2015 QuoizelInc.
Oct.2015
4
QUOIZEL LIMITED WARRANTY
Thank you for purchasing product(s) from Quoizel, Inc.
Quoizel is a respected lighting manufacturer and distributor since 1930.
Quoizel has always been dedicated to providing our customers with an outstanding lighting experience.
Our comprehensive product coverage is reflective of our commitment to our consumers' ongoing satisfaction.
Quoizel warrants that its products will be free from defects in material and workmanship and subject to certain
conditions and exclusions. Quoizel products have the following warranties applied from the date of purchase:
Electrical Components
- 10 Years
Finish (Indoor & Outdoor)
-
3 Years
All Outdoor “Armour” finishes (Coastal and Seaside )
-
5 Years
All warranties are applicable to the Original Purchaser, the original installation of Quoizel products and are not
transferrable
Please save your store receipt as proof of purchase, as our Limited Warranty only applies to products that were
purchased from an authorized Quoizel store or dealer.
Quoizel will repair, replace or correct any defects that are found occurring from normal use within the time
period set above and subject to the following conditions and exclusions that follow.
Labor Costs Related to removal or reinstallation of product is not covered
Shipping Charges to Quoizel
Any and all Light Bulbs (Lamps)
Products used in commercial applications
Products with scratches or abrasions due to the use of paints or abrasive cleaning chemicals/solvents
Products that are misused or abused by lack of care or subjected to improper environmental conditions
Original bill of sale, the delivery date or product number cannot be verified
Defective item is not returned to Quoizel if so requested
Product is not in the possession of the Original Purchaser
Product was purchased from liquidation, consignment or third-party retailers or any non-authorized Quoizel
retailer.
Any outdoor product that is within 10 miles of the ocean coast or shoreline. (This exclusion does not apply to
“Armour” finishes.)
Any claim for discoloration, patina or tarnishing is not applicable on painted or metal outdoor finishes that
have faded over time.
At Quoizel, our goal is to provide you with exceptional product and service. We have worked for over 85 years
training employees in your market.
Although Quoizel does not sell directly to consumers, if your place of purchase is closed or no longer in
business, you can submit your warranty request by contacting us:
For fastest response:
Please contact us at www.quoizel.com “Contact Us”
(Http://www.quoizel.com/contactus.aspx)
In writing: Quoizel, Inc.
Attn: Customer Service Department
590 Old Willets Path, Hauppauge, NY 11788
Email: cs@quoizel.com
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Proof of Purchase:
What is Covered:
What is Not Covered?
The Requirements of this Warranty do not Apply To:
Warranty Does Not Apply If:
Exclusions on Outdoor Finishes:
To Obtain Warranty Service:
If you experience a problem with your Quoizel product, please contact
your place of purchase or your local lighting dealer to submit your warranty request.
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Call Toll Free: 1-844-564-3055 - Customer Service
